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  • #1

    Donations-I Want Stuff For Free!

    I could post a ton of threads just on the topic of donations.

    We get hit for donations quite often. If a group is a doing a benefit they will come in and ask for a "couple" of free 6" certificates. Sometimes I will match a group. They buy a party platter I will donate one. Sometimes I even give a couple of dozen free cookies to the Blood Bank. Usually it is small potatoes. It only costs my store a few dollars and it is good advertising. Those coming in for donations are very nice (of course, because they are asking for stuff for free). I probably get hit up a couple of times a week.

    So yesterday the phone rings at 11:30 am. We already have a line to the door
    ($5 footlongs have really made is even more crazy busy). I have to get off line from serving customers cause a woman is insisting on talking to the manager.

    Apparently this place was having an employee appreciation dinner. They were having it catered (NOT BY US). There was a mixup and they needed 500 cookies. I'm like "cool a nice order yipee! More money for me )
    We do huge orders like that.

    Yep, she wanted them for noon that day and she wanted them all donated!

    She was pissed that I wouldn't do it! I had to listen to her rant for a good 5 minutes as I tried to get a word in/

    Let me see, middle of a busy lunch. I can bake 72 cookies at a time in the oven. Each batch takes 12 minutes. You want them in a half hour. You want them for free when I am not even the one who is catering the lunch.
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  • #2
    What an idiot. And technically she's not even a customer so we can't call her an SC.

    Please continue your story though, what reasons did she give about why she deserves them for free?
    Broadcasting to you live from the nerve center of my brain..... szzzt *we are currently experiencing technical difficulties, please stand by*

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    • #3
      Quoth trench2k View Post
      What an idiot. And technically she's not even a customer so we can't call her an SC.
      We can her a SI, or sucky idiot.
      Excuse me, good sir paladin, can you direct me to your EVIL district?

      http://www.dywhcomic.com

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      • #4
        First, thanks for your donations!

        Second, as one who depends on teh Kindness of Strangers, please allow me to apologize for this harridan idiot. Obviously she doesn't know how to bake (and time needed), and she is an entitlement whore- 500 cookies donated? not in this lifetime, not unless you are extremely good terms- like best buds with an owner, and waaay more lead time for discussions, negotiations, quid-pro-quo etc.

        I am mind-blown at her audacity.

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        • #5
          Okay....500 cookies within half an hour, for free and the woman was not only a SI but an EW as well. She had some nerve....
          Last edited by tropicsgoddess; 05-11-2008, 01:16 AM.
          I don't get paid enough to kiss your a**! -Groezig 5/31/08
          Another day...another million braincells lost...-Sarlon 6/16/08
          Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09

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          • #6
            I get these sometime where I work. SC will see me take bread out of the oven and not 30 seconds later DEMAND a loaf. When I explain that it take time to cool (3-5 minutes) before I can't even begin to think about packing it, they stomp off. A loaf a beard can be packaged a lot quicker than cookies.

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            • #7
              I'm with Trench on this one. Do tell us more.

              Quoth SubwayGirl View Post
              I probably get hit up a couple of times a week.
              Egads that's frequent. I'm sure it's for good causes and all, but jeez that seems a lot to me.
              A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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              • #8
                Her reasoning was that her company orders from us frequently, which they do. That I could use it as a tax write-off because we do donations a lot. I was just so flabbergasted that I was still shaking my head hours later. I couldn't believe how upset she was. I think basically she was trying to "save face" from a mistake she had made.

                If she had ordered the lunch through us in the first place, I would have thrown the cookies in for free if the order was large enough.

                As far as donations, yes I do get hit up a couple of times a week. I actually cringe when I hear someone asking for the manager because it is usually someone wanting something for free. Local schools, local teams, non-profit groups, comapnies. I get a lot of benefits where someone has a disease of some sort and they are trying to raise money. Don't get me wrong, I don't mind doing donations.

                The problem is every year they come back. I always hear the phrase "well last year you gave". I mean, jeesh, I have been managing this store for 10 years and sometimes I feel like when I donate something I have signed a life time contract to give to the same cause every year.

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                • #9
                  I just got promoted to inside marketer at my work, and taking care of donations will be part of my job very soon.

                  I'm gonna get a whole new rash of SC's on this because at least once a week, I catch my manager "politely explaining" that
                  yes, we need 4-8 weeks notice to give a donation,
                  no, we can't donate a couple thousand dollars worth of product
                  yes, we have a donation budget,
                  and no, we cannot even donate to your event in the first place because local donations to religious/political groups is a BIG no-no (as any smart major corporation would follow!)
                  so in conclusion,
                  "I, too, am saddened by the lack of hookers in this thread." -LingualMonkey

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                  • #10
                    Quoth SubwayGirl View Post
                    The problem is every year they come back. I always hear the phrase "well last year you gave". I mean, jeesh, I have been managing this store for 10 years and sometimes I feel like when I donate something I have signed a life time contract to give to the same cause every year.
                    I like charities, and I like donating myself. But this is why I only donate to select charities myself, and why the company I work for doesn't ever donate. I hate getting a guilt trip because I'm not having a good financial time right now.

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                    • #11
                      Yeah, I bet she was definitely just trying to cover her ass. She probably blew the budget on the catering, realized that it didn't include some kind of dessert but since she had no more money she had to do something quick.

                      She could've tried the local grocery store - don't know if they would've gave it to her for nothing - but I'm sure they'd have the quantity she needed on hand.
                      "I'm still walking, so I'm sure that I can dance!" from Saint of Circumstance - Grateful Dead

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                      • #12
                        Unless her company was a registered charity, you could NOT take it as a tax write-off. All you could do is expense the cost of goods.

                        In software development there are three main pillars: speed, quality, cost. You want 500 cookies FAST? Pay up, lady.
                        "Always stand near the door." -- Doctor Who

                        Kuya's Kitchen -- Cooking, Cooking Gadgets, and Food Related Blather from a Transplanted Foodie

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                        • #13
                          Quoth friendofjimmyk View Post
                          She could've tried the local grocery store - don't know if they would've gave it to her for nothing - but I'm sure they'd have the quantity she needed on hand.
                          But that would make some sort of sense.
                          Unseen but seeing
                          oh dear, now they're masquerading as sane-KiaKat
                          There isn't enough interpretive dance in the workplace these days-Irv
                          3rd shift needs love, too
                          RIP, mo bhrionglóid

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                          • #14
                            Wanting them free in the first place is bad enough but wanting them free and THAT FAST is just criminal.
                            "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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                            • #15
                              What you don't have 500 cookies in the back?
                              "I can tell her you're all tied up in the projection room." Sunset Boulevard.

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