At my store, we have giftcards. I am sure everyoe knows what they are, but for those of you who don't, they are just like gift certificates but plastic, credit card-like cards that you put money on. Same concept as a gift certificate. Our gift cards come glued (lightly) to a cardboard backing card which you can write the amount and a message on. When people recieve the cardboard witht the card attached to it, they usually dicscard the cardboard and keep the gift card. It is common sense and anyone with half a brain knows that they need the card to make a purchase. DUH! Some people keep the card attached to the cardboard, but still bring the card to the store to pay.
So, this guy comes up to the till and wants to buy a book. I ring it through and he holds up the cardboard backing and the reciept for a gift card and says "can I use this to pay"? I say "yes" and I assume that he has the card still attached to the cardboard backing. I was wrong. So I tell him that he needs the actual card to pay. He says "this is all that was given to me"! I said "well, we need the actual card to pay". He said he would go home and get it and be back soon.
So...about a half hour later he returns...........WITH A CHRISTMAS CARD!!!!!
Apparantly, whoever in his family gave him the gift card sent it to him for Christmas in a Chrsitmas card!
He actually thought that I needed his Christmas card to pay for the book. I mean...who would think this? Why did he think that I needed a Christmas card to let him pay? I do not understand why his common sense or inner skeptic did not say "wait a minute....?!".
I told him that I needed the GIFT CARD, not the Chrsitmas card and he got mad. He even brought the envelope it came in (the Christmas card).
Turns out that he had the actual gift card on him, in his wallet the entire time. LOL!!!
You can't make this stuff up, I tell ya!
So, this guy comes up to the till and wants to buy a book. I ring it through and he holds up the cardboard backing and the reciept for a gift card and says "can I use this to pay"? I say "yes" and I assume that he has the card still attached to the cardboard backing. I was wrong. So I tell him that he needs the actual card to pay. He says "this is all that was given to me"! I said "well, we need the actual card to pay". He said he would go home and get it and be back soon.
So...about a half hour later he returns...........WITH A CHRISTMAS CARD!!!!!

Apparantly, whoever in his family gave him the gift card sent it to him for Christmas in a Chrsitmas card!
He actually thought that I needed his Christmas card to pay for the book. I mean...who would think this? Why did he think that I needed a Christmas card to let him pay? I do not understand why his common sense or inner skeptic did not say "wait a minute....?!".
I told him that I needed the GIFT CARD, not the Chrsitmas card and he got mad. He even brought the envelope it came in (the Christmas card).
Turns out that he had the actual gift card on him, in his wallet the entire time. LOL!!!
You can't make this stuff up, I tell ya!

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