This thread really requires a photograph to fully understand, but I wanted to post it before I forgot (again....).
STUPID customer: Excuse. me. Where's the pottery?
Me:
(There's no way I heard him correctly) I'm sorry. Where's the what?
SC: The pottery that's on sale. Where is it?
(Please note my member title. We are an office supply store. We do not now, nor have we ever, nor WILL we ever carry pottery of any sort, unless you count the occasional decorative ceramic Post-It dispenser or somesuch thing.)
Me: Um....we don't sell pottery, sir.
SC: Yes you do!!! There's a sign over there advertising 50% off pottery!!!!
Me: Where's the sign?
SC: Over here!
I followed him to the alleged sign.....and it was all I could do not to laugh in his face.
Just outside our copy and print center there's a four sided cardboard display stand advertising various types of print services we offer. One side, headed in BIG print "CUSTOM SIGNS" had a generic sample on that just happened to say "50% off all pottery." Next to it was a size chart. This is where a picture would help, but suffice it to say, it should have been obvious that it was a sign within a sign and wasn't actually an ad for a pottery sale.
I explained this to him.
SC: Huh......well it didn't really make sense that you guys would sell pottery.......
OK, let's examine all the ways you failed here:
1) You mistook a sample piece for an actual sale sign.
2) You thought it didn't make sense, yet you cast all doubt aside and drove on regardless, and
3) You asked someone in the electronics department, who has nothing at all to do with pottery even if we DID sell it!
Fail. Fail. Spectacular fail!
I'll try to remember to snap a picture with my cell phone tomorrow.
STUPID customer: Excuse. me. Where's the pottery?
Me:

SC: The pottery that's on sale. Where is it?
(Please note my member title. We are an office supply store. We do not now, nor have we ever, nor WILL we ever carry pottery of any sort, unless you count the occasional decorative ceramic Post-It dispenser or somesuch thing.)
Me: Um....we don't sell pottery, sir.
SC: Yes you do!!! There's a sign over there advertising 50% off pottery!!!!
Me: Where's the sign?
SC: Over here!
I followed him to the alleged sign.....and it was all I could do not to laugh in his face.
Just outside our copy and print center there's a four sided cardboard display stand advertising various types of print services we offer. One side, headed in BIG print "CUSTOM SIGNS" had a generic sample on that just happened to say "50% off all pottery." Next to it was a size chart. This is where a picture would help, but suffice it to say, it should have been obvious that it was a sign within a sign and wasn't actually an ad for a pottery sale.

I explained this to him.
SC: Huh......well it didn't really make sense that you guys would sell pottery.......
OK, let's examine all the ways you failed here:
1) You mistook a sample piece for an actual sale sign.
2) You thought it didn't make sense, yet you cast all doubt aside and drove on regardless, and
3) You asked someone in the electronics department, who has nothing at all to do with pottery even if we DID sell it!
Fail. Fail. Spectacular fail!

I'll try to remember to snap a picture with my cell phone tomorrow.
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