I HATE it when people come up to my window and expect me to understand them--No matter what language they speak.
This old man came up with this girl who looked pretty young. If the person looks younger than 30 we card them. I carded her and she stared at me like I was the idiot.
Me: "I need to see your ID"
The girl looks at the old man and seems confused.
Old man: "But this is for me. I'm cashing out. Not her."
Me: "I understand that but if I can't prove she is 21 she can't be up here."
The girl just smiles like I'm going to let it slide.
Girl: But I don't speak english!
Now I just stare at her. She just spoke PERFECT english and I didn't even hear an accent.
Old man: She doesn't have an ID.
me: Well, then she shouldn't even be on the gaming floor without an ID. It's a gaming violation. Now I can help YOU but she needs to step away. I need her to go by the restrooms on the other side of the security podium.
old man: Talks ENGLISH to her and tells her to move.
Where does she move!? INTO the line and backs into one of the next customer!
I sigh and try telling the old man NOOOO. She needs to go away from the cage.
FINALLY she gets the hint when I point and the old man yells at her. Once she's out of my view I give the old man whatever change he wanted.
I keep having this problem. Language barriers. I guess that's to be expected. Though some of my co-workers speak different languages which is handy. But I'm screwed cuz I only speak English! LOL
This old man came up with this girl who looked pretty young. If the person looks younger than 30 we card them. I carded her and she stared at me like I was the idiot.
Me: "I need to see your ID"
The girl looks at the old man and seems confused.
Old man: "But this is for me. I'm cashing out. Not her."
Me: "I understand that but if I can't prove she is 21 she can't be up here."
The girl just smiles like I'm going to let it slide.
Girl: But I don't speak english!
Now I just stare at her. She just spoke PERFECT english and I didn't even hear an accent.
Old man: She doesn't have an ID.
me: Well, then she shouldn't even be on the gaming floor without an ID. It's a gaming violation. Now I can help YOU but she needs to step away. I need her to go by the restrooms on the other side of the security podium.
old man: Talks ENGLISH to her and tells her to move.
Where does she move!? INTO the line and backs into one of the next customer!

I sigh and try telling the old man NOOOO. She needs to go away from the cage.
FINALLY she gets the hint when I point and the old man yells at her. Once she's out of my view I give the old man whatever change he wanted.
I keep having this problem. Language barriers. I guess that's to be expected. Though some of my co-workers speak different languages which is handy. But I'm screwed cuz I only speak English! LOL
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