I'm newish here so just a quick note that I worked in retail for a few years but for the last 2 months I've been working as a waitress. Also this is LONG and ranty because I need a vent.
I've noticed a few things that people do to make serving them very difficult, and singularly they're not that annoying but pile them all together... Last night we had a group of about 90 people book into a function room and they proceeded to commit every bad guest crime on the list.
Here goes!
Unaware of time
The function started at 7:00 and food orders were scheduled to be taken at 7:30. Over half of them didn't turn up til 7:30 and REFUSED to sit down so we could serve them and instead stood around talking.
At the end of the night it also took 40 minutes to convince them that in fact the function WAS over and they had to leave so we could leave and go home... 40 MINUTES of us telling them politely to leave.
Oblivious
While I was trying to offer them drinks most of them completely ignored me, I had to actually YELL in a few peoples ears before they'd even look in my direction. Then of course they looked at me like I was rude for interrupting them.
Once I had the audacity to lean over someone who was sitting on an angle away from the table to fill up their water glass and when I accidentally bumped their leg they said "EXCUSE ME" in that snotty way. Well maybe if they're bothered to move their ass out of the way when I was trying to hydrate them I wouldn't have to perform contortions trying to reach things on the table.
When we finally got most of them to sit down so we could take orders (they need to be sitting so we know where to put the food) they immediately got up and stood in little groups again. Which is fine, they're friends they need to socialise... But they still wouldn't sit down or get out of our way when we were putting the food out. Which wouldn't be so bad but these guests had a tendency to suddenly fling themselves backwards without looking. I nearly got slammed against a wall once.
They also stood in front of the kitchen doors and got surprised and shocked EVERY TIME we banged into the back of them...
When we were putting food down the ones that were sitting of course had piled a bunch of stuff where the food had to go like drinks, napkins, phones, glasses, cutlery etc... I asked them to move it... They would stare at me... I say can you please move your things so I can put this food down... They look down and go OH! You need to put the food down on the TABLE in FRONT of me...
Helpful
They also got all proud when they were helpful and stacked the plates themselves. And people who clear food stack them in a certain way so that they're easy to carry... Guests heap them in a messy pile with other random things thrown in like side plates and rubbish.
They also pushed their plates into the centre of the big round tables so I had to weave and reach and lift and they would just smile at me like "haha that looks l like a lot of word". Whey the centre? Because god forbid that the dirty plates go near them.
And I'm done... Phew!
I've noticed a few things that people do to make serving them very difficult, and singularly they're not that annoying but pile them all together... Last night we had a group of about 90 people book into a function room and they proceeded to commit every bad guest crime on the list.
Here goes!
Unaware of time
The function started at 7:00 and food orders were scheduled to be taken at 7:30. Over half of them didn't turn up til 7:30 and REFUSED to sit down so we could serve them and instead stood around talking.
At the end of the night it also took 40 minutes to convince them that in fact the function WAS over and they had to leave so we could leave and go home... 40 MINUTES of us telling them politely to leave.
Oblivious
While I was trying to offer them drinks most of them completely ignored me, I had to actually YELL in a few peoples ears before they'd even look in my direction. Then of course they looked at me like I was rude for interrupting them.
Once I had the audacity to lean over someone who was sitting on an angle away from the table to fill up their water glass and when I accidentally bumped their leg they said "EXCUSE ME" in that snotty way. Well maybe if they're bothered to move their ass out of the way when I was trying to hydrate them I wouldn't have to perform contortions trying to reach things on the table.
When we finally got most of them to sit down so we could take orders (they need to be sitting so we know where to put the food) they immediately got up and stood in little groups again. Which is fine, they're friends they need to socialise... But they still wouldn't sit down or get out of our way when we were putting the food out. Which wouldn't be so bad but these guests had a tendency to suddenly fling themselves backwards without looking. I nearly got slammed against a wall once.
They also stood in front of the kitchen doors and got surprised and shocked EVERY TIME we banged into the back of them...
When we were putting food down the ones that were sitting of course had piled a bunch of stuff where the food had to go like drinks, napkins, phones, glasses, cutlery etc... I asked them to move it... They would stare at me... I say can you please move your things so I can put this food down... They look down and go OH! You need to put the food down on the TABLE in FRONT of me...
Helpful
They also got all proud when they were helpful and stacked the plates themselves. And people who clear food stack them in a certain way so that they're easy to carry... Guests heap them in a messy pile with other random things thrown in like side plates and rubbish.
They also pushed their plates into the centre of the big round tables so I had to weave and reach and lift and they would just smile at me like "haha that looks l like a lot of word". Whey the centre? Because god forbid that the dirty plates go near them.
And I'm done... Phew!
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