For some reason people always want to come out to eat right as all the resturaunts are closing. Tonight was no exception. This woman had ordered a burrito.
1. My earpiece got stuck in the cash drawer.
2. We were closing, so all equiptment was being turned off
3. We didn't have any extra prep.
I gave her her bag of food, and she drove off. Five minutes after we close, she pulls up again. She asks if she could take an order at the window. I simply say, "I guess so." She pulls around and sticks the burrito in my face, and declares, "This is colder than @$^&. I want my $#@! money back." I couldn't remember what she had ordered. I asked her what she had ordered, so I could refund her money. She yells, " I don't want another one of these pieces of %^&#, I just want my effing money back."
I can understand someone being a little upset, but it's just a burrito. I had nothing to do with the preparation, I just hand them out.
I was so furious at her reaction to a simple question, that I forgot how to refund money on the machine. I had to have 3 different people come over to help me. After all was said and done, she took her money and drove off.
"No you cannot have your money back! Take your burrito and like it."
1. My earpiece got stuck in the cash drawer.
2. We were closing, so all equiptment was being turned off
3. We didn't have any extra prep.
I gave her her bag of food, and she drove off. Five minutes after we close, she pulls up again. She asks if she could take an order at the window. I simply say, "I guess so." She pulls around and sticks the burrito in my face, and declares, "This is colder than @$^&. I want my $#@! money back." I couldn't remember what she had ordered. I asked her what she had ordered, so I could refund her money. She yells, " I don't want another one of these pieces of %^&#, I just want my effing money back."

I was so furious at her reaction to a simple question, that I forgot how to refund money on the machine. I had to have 3 different people come over to help me. After all was said and done, she took her money and drove off.
"No you cannot have your money back! Take your burrito and like it."

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