My phone beeped (meaning incoming call) and the first thing I heard was:
SC: ENGLISH! ONE! I WANT FUCKING ENGLISH!
Me: Uh... thanks for callling, how may I help you?
SC: My bill went up $20! Why?
Me: Well, this is the repair department, but I can take a look. What's the phone number?
SC: 456-789
Me: mental sigh as I realize he's from That region, I hadn't caught the accent earlier although I should have realized based on the beginning of the call And the area code?
SC: 123
Me: I'm sorry, the billing system you are in is currently down for maintenance. If you call us during business hours we can go over your bill with you.
SC: You're no use at all, are you?
Me: Any other questions?
SC: No, I just wanted to make you feel like shit.
SC: ENGLISH! ONE! I WANT FUCKING ENGLISH!
Me: Uh... thanks for callling, how may I help you?
SC: My bill went up $20! Why?
Me: Well, this is the repair department, but I can take a look. What's the phone number?
SC: 456-789
Me: mental sigh as I realize he's from That region, I hadn't caught the accent earlier although I should have realized based on the beginning of the call And the area code?
SC: 123
Me: I'm sorry, the billing system you are in is currently down for maintenance. If you call us during business hours we can go over your bill with you.
SC: You're no use at all, are you?
Me: Any other questions?
SC: No, I just wanted to make you feel like shit.
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