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This happened last night, and while it's not as bad as other SC's that I've had, it's worth mentioning and falls under "Stupid Customer" more than "Sucky Customer".
It was late and we got a late pop. We had one server and she had about seven tables (including the couple I was sitting), so I ask if I can get some soft drinks for them because it would take their server a minute to get out to them. First, they take several minutes to get settled and even acknowledge that they heard me.
Finally, the guy orders a coke, okay great. The girl orders a Pina Colada, not too bad. I tell her what I tell anybody who orders (or tries to) an alcoholic drink from me, "I don't have access to the hard stuff, but your server can get that for you, can I get you a water while you wait?"
*blank stare* "What do you mean?"
"I can't get anything from the bar, and anything with alcohol, can I get you a water?"
"I don't want it with alcohol."
"So you want a Virgin Pina Colada?"
"No."
wtf?
At that point, her bf joins in, "She wants the milkshake."
I've been working at this restaurant for a while, and we've never had "milkshakes". The bf starts looking through the menu for what he's talking about, he finally finds our smoothies and wouldn't you know it, we have a Pina Colada flavored smoothie, and THAT's what she was talking about.
I don't even drink and I know that when you tell someone that you want a Pina Colada, they are going to think first of the alcoholic beverage in the wavey glass (I believe it's called a "Tornado Glass" but I could be thinking of something else). Then if you say that you don't want the alcoholic one, they're going to ask if you want it virgin (or just bring it out to you that way) either you know what that means or if you don't you ask.
OT, but I also love when I ask peole if I can get them some soft drinks (something all restaurant employees have ready access to 'cause we all get them for free while we're working), and they reply with, "I'd like a Miller Lite". Lol, I don't care how light a light beer is, it still doesn't count as a soft drink.
It was late and we got a late pop. We had one server and she had about seven tables (including the couple I was sitting), so I ask if I can get some soft drinks for them because it would take their server a minute to get out to them. First, they take several minutes to get settled and even acknowledge that they heard me.
Finally, the guy orders a coke, okay great. The girl orders a Pina Colada, not too bad. I tell her what I tell anybody who orders (or tries to) an alcoholic drink from me, "I don't have access to the hard stuff, but your server can get that for you, can I get you a water while you wait?"*blank stare* "What do you mean?"
"I can't get anything from the bar, and anything with alcohol, can I get you a water?"
"I don't want it with alcohol."
"So you want a Virgin Pina Colada?"
"No."
wtf?
At that point, her bf joins in, "She wants the milkshake."
I've been working at this restaurant for a while, and we've never had "milkshakes". The bf starts looking through the menu for what he's talking about, he finally finds our smoothies and wouldn't you know it, we have a Pina Colada flavored smoothie, and THAT's what she was talking about.
I don't even drink and I know that when you tell someone that you want a Pina Colada, they are going to think first of the alcoholic beverage in the wavey glass (I believe it's called a "Tornado Glass" but I could be thinking of something else). Then if you say that you don't want the alcoholic one, they're going to ask if you want it virgin (or just bring it out to you that way) either you know what that means or if you don't you ask.
OT, but I also love when I ask peole if I can get them some soft drinks (something all restaurant employees have ready access to 'cause we all get them for free while we're working), and they reply with, "I'd like a Miller Lite". Lol, I don't care how light a light beer is, it still doesn't count as a soft drink.
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