Time to post another collection of my idiots. I love them so, I would like to give them all a nice, tight hug around the neck. Join me! 
Thanks. Ass.
We are a no smoking hotel, thanks to a little Colorado law about smoking in businesses. Now, smoking doesn't bother me any, but I can understand it...either way, the hotel charges $250 for the deep cleaning required to re-do the room before we can sell it again. This does not matter with the room we find today though, since not only have they trashed the entire room (and destroyed parts of it), they have tried to steal the $2000 flatscreen TV (destroying it in the process), and our front desk didn't properly authorize the credit card. $150 room rate plus what looks to be $3850 in damages so far, we got $40, and a fake name/address. Card's probably stolen too. Thanks guys.
Sometime today, please?
Our camera system went down today. It went down yesterday too. Both times, we made calls at 8am...the tech didn't come in either day until after 6pm, reset the system, admitted he doesn't know why it broke, and left.
I have bets the camera system goes down tomorrow too.
No, we will not give you free stuff because you're an idiot. Also, get away.
No, sir, it is not our fault that you have caught Scabies. Since you were nice enough to admit you've never had them before, you've come into the realm of my medical knowledge...since I know it takes 4-6 weeks to develop symptoms the first time you catch them. No, I will not shake your hand, you infested bastard, get the all-engorging fuck away from me, your presence makes my skin crawl. Also, no, I will not give you a free room since you caught a parasite back home in France.
Yes, it works.
SC: "Your elevator's broken."
Me: "Did you swipe your key like it says on the sign?"
SC: "
"
Me:
Uhh...
SC: This door's locked.
Me: *Looks at the sign that says "doors automatically lock after 11pm"* Um...sir...
SC: "t's a fire hazard!
Me: *Looks at the GIANT RED BUTTON marked "UNLOCK"* Sir...
SC: This is unacceptable.
Me: *God damnit...* Sir, the sign there says the door locks, the giant, conspicuous red button marked unlock...
SC: What about it!?
Me: It...unlocks...the door.
SC: .................................
Me: ................................
SC: ..................
Me:
SC: You're not going to fix it?
Me:
The...door...unlocks...
SC: No it doesn't!
Me: *Pushes the button...opens the door* See?
SC: Your manager will hear about this.
Me: Good luck with that.
I swear to god, these people would ignore any helpful button, but if I install one that says "kill yourself" they would press it all day. Or at least, I would hope so.
Que?
I'm not a racist folks...but let me explain something. This hotel is in the Colorado...in the USA. Thus, getting indignant about us not all speaking Spanish because you think that "this is an international hotel" makes no sense whatsoever. I do not speak Spanish, nor am I required to. I'm sorry that, at 3 am, we don't have a full complement of translators on-hand who speak both Spanish and English, but please kindly feel free to light yourself on fire.
*Sigh*
Scenario: You are with a loading company, and you come in a day early.
Response: Piss off. You weren't supposed to be here until tomorrow, and I don't have any options for you. Your metric ass-ton of shit can't come into the hotel, mainly because the areas where it is supposed to go is being taken up by another group. No, I cannot store 18 tons of flexible dildos for you until we have a place to put them, I'm sure you can find some way to put them somewhere else.
Maybe next time, when we say to deliver them on 7/21/08, you will not deliver them on 7/20/08. And don't complain to me about it. I can't help you, because I can't magically build a new storage area out of my excrement, or whatever it is you want.
Cameltoe...
I would like to thank the 450 pound woman who came in today in spandex for finally convincing me that suicide is, for once, the preferable option. I'll just head on up to the roof after being the unfortunate witness to the cameltoe of the demon Baphomet, not to mention the horrific muffin top that you decided to show off along with it. My only hope is that I will land head-first, so the part of me that has had the image burned directly into it will be mashed into a pulp upon the asphalt quickly, and hopefully it will remain there instead of following me into Flying Spaghetti Monster Heaven.
Even more alarming is that this woman had children, which makes me wonder just how many drugs she had to use to seduce the poor bastard who fathered them. This woman would make a turkey baster cringe, much less a flesh and blood human being...
Barroom Hero, he is not
There are certain things you do not do in any sensible bar, without a damn good invitation. This winner first decides that he is going to put a dollar bill down the hostess' shirt...this is the quickest way to get taken into a stairwell by the staff and beaten, but he survives. He is told he is no longer welcome in the bar, and thrown out.
Later on, the bar gets a bit busy, and the guy manages to sneak back in...specifically to walk back up to her, and in full view of everyone, grab his crotch and run away. Now, the sensible thing to do now is disappear, but not for this idiot...he goes to our 2nd bar, and tries to drink, but the bar managers know who he is. Unfortunately for him, we also have 2 friends from Denver Police working off-duty to help us stop problems like this on property. Our buddies, J and M as we'll call them, go talk to Grabby McUnderpants, and find out...he's a guest!
Now, anyone who's seen my "broken record" post will know by now that I can have a fairly live temper...and, as a result of his being lewd to my co-workers, that temper was running fairly hot. So, given the options, I got to say the most beautiful words the hostess heard all night, right in front of her: "Kick him out."
So the idiot, J, M, and myself got to go to his room, make him pack his own bags, and get the hell off my property. The best part? He paid $5000 to attend the functions of the group he's with this week, and now can't come on property to do so (trespassing laws). His group was also notified of this, and they cancelled his membership, effectively crippling the guy's ability to do any business with their association.
The moral of the story? It won't ever pay off to offend my staff. You can offend me (to a point) and I'll be patient with you for quite some time, but start in on my staff and we are going to have a problem. On top of that, my reactions to problems are simple: I don't get mad, I get even.
That's all for this round, see ya soon

Thanks. Ass.
We are a no smoking hotel, thanks to a little Colorado law about smoking in businesses. Now, smoking doesn't bother me any, but I can understand it...either way, the hotel charges $250 for the deep cleaning required to re-do the room before we can sell it again. This does not matter with the room we find today though, since not only have they trashed the entire room (and destroyed parts of it), they have tried to steal the $2000 flatscreen TV (destroying it in the process), and our front desk didn't properly authorize the credit card. $150 room rate plus what looks to be $3850 in damages so far, we got $40, and a fake name/address. Card's probably stolen too. Thanks guys.
Sometime today, please?
Our camera system went down today. It went down yesterday too. Both times, we made calls at 8am...the tech didn't come in either day until after 6pm, reset the system, admitted he doesn't know why it broke, and left.
I have bets the camera system goes down tomorrow too.
No, we will not give you free stuff because you're an idiot. Also, get away.
No, sir, it is not our fault that you have caught Scabies. Since you were nice enough to admit you've never had them before, you've come into the realm of my medical knowledge...since I know it takes 4-6 weeks to develop symptoms the first time you catch them. No, I will not shake your hand, you infested bastard, get the all-engorging fuck away from me, your presence makes my skin crawl. Also, no, I will not give you a free room since you caught a parasite back home in France.
Yes, it works.
SC: "Your elevator's broken."
Me: "Did you swipe your key like it says on the sign?"
SC: "

Me:

Uhh...
SC: This door's locked.
Me: *Looks at the sign that says "doors automatically lock after 11pm"* Um...sir...
SC: "t's a fire hazard!
Me: *Looks at the GIANT RED BUTTON marked "UNLOCK"* Sir...
SC: This is unacceptable.
Me: *God damnit...* Sir, the sign there says the door locks, the giant, conspicuous red button marked unlock...
SC: What about it!?
Me: It...unlocks...the door.
SC: .................................
Me: ................................
SC: ..................

Me:

SC: You're not going to fix it?
Me:

SC: No it doesn't!
Me: *Pushes the button...opens the door* See?
SC: Your manager will hear about this.
Me: Good luck with that.
I swear to god, these people would ignore any helpful button, but if I install one that says "kill yourself" they would press it all day. Or at least, I would hope so.
Que?
I'm not a racist folks...but let me explain something. This hotel is in the Colorado...in the USA. Thus, getting indignant about us not all speaking Spanish because you think that "this is an international hotel" makes no sense whatsoever. I do not speak Spanish, nor am I required to. I'm sorry that, at 3 am, we don't have a full complement of translators on-hand who speak both Spanish and English, but please kindly feel free to light yourself on fire.
*Sigh*
Scenario: You are with a loading company, and you come in a day early.
Response: Piss off. You weren't supposed to be here until tomorrow, and I don't have any options for you. Your metric ass-ton of shit can't come into the hotel, mainly because the areas where it is supposed to go is being taken up by another group. No, I cannot store 18 tons of flexible dildos for you until we have a place to put them, I'm sure you can find some way to put them somewhere else.
Maybe next time, when we say to deliver them on 7/21/08, you will not deliver them on 7/20/08. And don't complain to me about it. I can't help you, because I can't magically build a new storage area out of my excrement, or whatever it is you want.
Cameltoe...
I would like to thank the 450 pound woman who came in today in spandex for finally convincing me that suicide is, for once, the preferable option. I'll just head on up to the roof after being the unfortunate witness to the cameltoe of the demon Baphomet, not to mention the horrific muffin top that you decided to show off along with it. My only hope is that I will land head-first, so the part of me that has had the image burned directly into it will be mashed into a pulp upon the asphalt quickly, and hopefully it will remain there instead of following me into Flying Spaghetti Monster Heaven.
Even more alarming is that this woman had children, which makes me wonder just how many drugs she had to use to seduce the poor bastard who fathered them. This woman would make a turkey baster cringe, much less a flesh and blood human being...
Barroom Hero, he is not
There are certain things you do not do in any sensible bar, without a damn good invitation. This winner first decides that he is going to put a dollar bill down the hostess' shirt...this is the quickest way to get taken into a stairwell by the staff and beaten, but he survives. He is told he is no longer welcome in the bar, and thrown out.
Later on, the bar gets a bit busy, and the guy manages to sneak back in...specifically to walk back up to her, and in full view of everyone, grab his crotch and run away. Now, the sensible thing to do now is disappear, but not for this idiot...he goes to our 2nd bar, and tries to drink, but the bar managers know who he is. Unfortunately for him, we also have 2 friends from Denver Police working off-duty to help us stop problems like this on property. Our buddies, J and M as we'll call them, go talk to Grabby McUnderpants, and find out...he's a guest!
Now, anyone who's seen my "broken record" post will know by now that I can have a fairly live temper...and, as a result of his being lewd to my co-workers, that temper was running fairly hot. So, given the options, I got to say the most beautiful words the hostess heard all night, right in front of her: "Kick him out."
So the idiot, J, M, and myself got to go to his room, make him pack his own bags, and get the hell off my property. The best part? He paid $5000 to attend the functions of the group he's with this week, and now can't come on property to do so (trespassing laws). His group was also notified of this, and they cancelled his membership, effectively crippling the guy's ability to do any business with their association.
The moral of the story? It won't ever pay off to offend my staff. You can offend me (to a point) and I'll be patient with you for quite some time, but start in on my staff and we are going to have a problem. On top of that, my reactions to problems are simple: I don't get mad, I get even.

That's all for this round, see ya soon

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