Worst Attempt At A Pizza Scam

[zigcat]

Had this lady call in to complain that the order she placed the previous night was not only an hour late when she got it, but the driver refused her coupon for a free large pizza.

First of all I managed both times.

1. There is no record of her order.
2. The previous night we were DEAD. No orders between about 10:05 and 11:46 which is the time frame in which she claims she placed her order.
3. The address she provided was so close to our shop that had she actually ordered, we could have gotten to her in about twenty minutes.
4. There is no coupon for a free large pizza. The only way you get a free pizza is to be a part of our rewards program. Then it's carry out only. Or if you're a hotel that refers us to its guests.

So a big round of fail goes out to her.

In her last ditch effort she said she was going to come in with the coupon in question to which I replied.

"Hope to see you soon"

She never showed.

[Lingering Grin]

Why scam for free pizza... I've gotten SO MANY free pizzas, or breadsticks, or garlic rolls, or whatever, just from being a GOOD customer.

We had a delivery driver just hand us a free pizza coupon because we tipped well. We got another free pizza because a manager felt bad because our order was wrong (we didn't bitch at him at all as it wasn't a MAJOR mistake, just a wrong topping, but again, we were good customers, so he wanted to make it up to us.)


I got free garlic bread once, and I didn't even order it. The time before the delivery driver had forgotten to bring it. He had to go all the way back to get is for us. I paid for it in full, and gave him a little extra for gas. However, the next time, we got the same driver, didn't even order garlic bread, and he brought us some anyway. Just their way of saying "thanks for being awesome".


If you want free stuff, the best way to get it, is to be NICE!!

[South Texan]

Why scam for free pizza... I've gotten SO MANY free pizzas, or breadsticks, or garlic rolls, or whatever, just from being a GOOD customer.

If you want free stuff, the best way to get it, is to be NICE!!

You are correct - but then again, YOU are not an SC.

All SC's think they are smarter than any employee they encounter, so they think they can out get away with a stunt that even a four-year-old could see through. So many managers and truly foolish employees immediately bow and scrape to an upset SC just to keep the SC quiet and make the SC go away, that the SC begins to think that by being nasty, the SC will cause the employee not to think through what the SC is doing and therefore cause the employee to fall for the scam.

[Plaidman]

Heh. I love attempted scammers. So does my manager. Of %99 of the time we see through. I'm sure there has been once or twice she has been scammed, and I was once.

When it does happen. Heh. Heh hoo hoo ha ha. I will put you in your place and will laugh at your feeble attempts.

[Sarlon]

I had an massive fail...and I was the delivery driver...

Me:
SM: Sucky Man
SW: Sucky woman

Me: thank you for calling <pizza shop>, this is Sarlon how can i help you?

SM: yeah I have a coupon for a large one topping for delivery for $5.99...

Me: certainly sir, if I can haver your telephone number...and your address...thank you...so what can I get for you?

SM: Yeah I'd like a works pizza without onions...

me: puts in the order and gives him his total, along with an estimated delivery time~

SM: Thanks! I can pay with a check right?

Me: sure...just make sure you write your phone number and driver's lisence number on the check.

man hangs up...I'm the only one manning the phones so when the phone rings again I pick it up.

Me: ~opening spiel~

SW: yeah my husband just ordered a pizza with a coupon and the total was alot more then the coupon...

Me: gets info and pulls up order~ ahh yes ma'am the coupon is for a large one topping...he ordered a works pizza.

Swh...ok...isn't a work pizza a one topping though?

me: um...no ma'am...it has more then one topping on it...~can hear the hampster desperately trying to make the old rusty wheel in the woman's brain trying to turn~

SW: fine...

Me: thank you for calling ma'am...it should be there soon

~odds would have it that I am the unfortunate one to take the delivery to them...I get to the door...and knock...~

Me: hi, your total is $xx.xx.

SW with SM in background: heres your GD money...but I want it to be known that the woman who took our order was a scammer and a cheat and refused to use a coupon for this one topping pizza!!! I want you to tell your manager that!

Me: ~trying VERY hard not to laugh~ yes ma'am I'll make sure I tell the girl who took your order, and the manager....

SW: I think her name was sarlon...and she was a real bitch too!

Me: I'll make sure to pass it along ma'am.

~me gets into car and bursts out laughing...some people...~

[Peppergirl]

So many managers and truly foolish employees immediately bow and scrape to an upset SC just to keep the SC quiet and make the SC go away, that the SC begins to think that by being nasty, the SC will cause the employee not to think through what the SC is doing and therefore cause the employee to fall for the scam.

This is, in my opinion, the major contributing factor to the spread of the SC virus.

[depechemodefan]

I just have to laugh at some people's logic that one topping = the works.

Though once I ordered this breakfast and I was asked if I wanted the extras on it. I thought they meant things for free, so I said yes. He charged me $.50 for every extra thing. That's the part where I should have asked before saying yes if it was for free.

[BookstoreEscapee]

SW: I think her name was sarlon...and she was a real bitch too!

Hey! They remembered your name!!

[Kali]

OHHHHHHH I GET IT!

(Plaidman's avatar)

You've had that for ages, haven't you? I always wondered wtf it was lol

[Meganjo23]

Oh, man, I love stoopid scammers. We had one just today that called and said that he'd ordered a pepperoni pizza and and on order of breadsticks, and had recieved a sausage pizza instead. The manager asked us to throw in a new pizza for a guy, which we did, and then filled me and the other girl on the pizza station in. The guy said he'd picked it up about ten minutes ago, but neither of us had done anything with sausage or made breadsticks since we'd been there. Manager looked up all the previous orders, found out that no such order had been placed, realized it was a scam. Scammer then called back to see if we could deliver his pizza to him.

Um, no.

We've had people though call in for things like that, which we thought were scams at first, but then realized that they had the wrong pizza place (there are quite a few in the area that share a similar name). And one guy who called on a different number then he placed the order on, leading us to not be able to see the order. (We have a phone system that lets us see previous orders placed off of the phone number). He was really reluctent to give us the right number, too, which made us really suspisious, but I think he was just really confused about what we needed it for, and once it was explained, was happy enough to comply.

[South Texan]

SW: I think her name was sarlon...and she was a real bitch too!

Well of course you were. In the SC world, any employee who refuses or cannot go along with whatever scam or impossible request the SC makes is rude - or in your case, a bitch.

[Plaidman]

OHHHHHHH I GET IT!

(Plaidman's avatar)

You've had that for ages, haven't you? I always wondered wtf it was lol

Heh. Yeah. I managed to find it with a bunch of um. Questionable downloads on Dark Knight. Thinking of going back to the Fail Kitty though.

[Lace Neil Singer]

Worst pizza scam I can remember while at the pizza place was the woman who claimed that all four of her pizzas were burnt and demanded a refund and replacement. I told her that we gave either or, and she had to bring back the pizzas first. She grumbled and groaned a bit, but did so. When she got to the shop, just me and my boss were there. She demanded her refund but wouldn't hand over the boxes. Eventually, I managed to grab them, opened them up... and, bar a few crumbs and crusts, they were empty. She bleated, "But my kids were hungry!" She still demanded a refund, so I got my boss to deal with her. He basically told her that since she and her family had eaten the pizza, there's no way that she was getting a refund. SC then stormed out swearing never to return, yadda yadda yadda.

[Fungus]

It would be the answer to your prayers is she DID NOT return. It drove me nuts when people would complain how much their Pizza sucked but they ate it.

[karma_gypsy]

Me: I'll make sure to pass it along ma'am.

I've done that before!! I've taken complaints from people about ... myself!



I hope you took yourself into the back and gave yourself a stern talking to, Sarlon.


-- OT --


My sister took a complaint from one customer ... about one of their drivers speeding (from the customers point of view, of course).

Her response?

"Well, at least someone's doing their job!"

I think it was just one of those things that slipped out, I do believe she told him about the complaint though.