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Agree with One-Fang there. Whenever I make a call to our local pizza place, I open with, "Good evening, I'd like to place an order, please."
The guy at the phone then gets pen and paper ready, asks what I'd like, and I start listing. Sure it's kinda redundant, but then again, so is "How do you do?".
With me, I call and after the standard "Thank you for calling (chain) Pizza, how may I help you?" I'll say, "I'd like to place a delivery order." We go through my address (one family or two?) and contact number, then I place my order.
( Now I'm sad...today was supposed to be my day/night off from work, and I wanted to get pizza for supper, since I have a BOGOF coupon. Now I can't, since I come home too late... )
Unseen but seeing oh dear, now they're masquerading as sane-KiaKat There isn't enough interpretive dance in the workplace these days-Irv 3rd shift needs love, too
RIP, mo bhrionglóid
I wouldn't clarify them until after the suck, such as the following.
SC: "I need to place an obit."
Me: "Okay."
SC: "......................."
Me: "Hello?"
SC: "Yes?"
Me: "Your obit?"
SC: "Yes."
...GAAAAAAGH.
"Maybe the problem just went away...maybe it was the magical sniper fairy that comes and gives silenced hollow point rounds to people who don't eat their vegetables."
"And...it would help if you tell me what flavor you want."
Try this one, it works on my kids...
When they say "I want a drink/snack/my own third world country." I just respond with "I want a pony/million dollars/a bigger third world country than yours" and go on with whatever I was doing.
If they can't pretend to be polite then I can't pretend to listen.
You'd be surprised at how many of them actually don't know what their address is.....
Not at all..
I'll bet everybody here who works pizza or chinese or sandwich or whatever delivery has at least one story about the person who called up for delivery with not one clue about their street address.
And would blame you for not getting them their item on time.
I'll bet everybody here who works pizza or chinese or sandwich or whatever delivery has at least one story about the person who called up for delivery with not one clue about their street address.
And would blame you for not getting them their item on time.
I'm sure they run into that quite a bit in toursty areas, such as beach towns during the summer season.
Which sounds like my baby sister, who even though she's been down to the beach house countless times since she was born, she still can't remember the street address. She just knows landmarks.
I don't know which is the scariest part about her sometimes: the fact that she HAS driver's license or she works in RETAIL
Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)
I was out bringing in some carts and was getting ready to go on break when this weird guy comes up to me and says "They were calling you for a 12b31." (WTF is that?) I was like "annnnd...ok..." the guy chucked and said there was no way he would do a 12b31. We don't even have or know what a 12b31 is.
When they say "I want a drink/snack/my own third world country." I just respond with "I want a pony/million dollars/a bigger third world country than yours" and go on with whatever I was doing.
If they can't pretend to be polite then I can't pretend to listen.
Yes, but your kids are not potential tips that pay your rent and bills.
And Kitten, how come you don't know what a 12b31 is? I thought everyone knew that! Not like he was asking you for anything out of the ordinary, now was it?
Personally, I miss the days of the 12b27. If you ask me, the last few upgrades have not been improvements at all!
"The Customer Is Always Right...But The Bartender Decides Who Is Still A Customer."
"I'd like one of the hanging baskets (plants) you have outside."
I admit, I do somethign like that. but only because I can BARELY reach the plants and I'm terrified of dropping it or bringing the entire thing down on my head (or getting dirty water on me or something). So I usually do this in a 'hey, I'd like to buy a hanging plant - could I get a hand getting one down?"
Course, I dont know why I know I'd do that. I've never HAD to buy a hanging plant. Ig uess its the same as needing something off the top shelf?
*Customer Holds out a hundred dollar bill*
SC: I'd like some change.
I just stare waiting for what kind of change. See they could want all 1's,5's, 10's or 20's. Or a mixture of each. It's endless.
I usually have to prompt them to say something and then I get a dirty look for not being able to read minds...
About half the time, when a customer comes up to my photo counter to pick up an order, she just barks her last name at me.
Now admittedly, we both know what she means. And many of the customers that do this are on their lunch break and don't have a lot of time to spend being polite (we're open till midnight, jerk; come back after work when you DO have time!).
I am experimenting with different responses, but I have yet to find one that doesn't piss off the customer (rude customers are one thing; pissed-off, rude customers are quite another).
C: "Cartwright."
M: "Nice to meet you."
C: (Glares)
C: "Cartwright."
M: "Smith. How are you?"
C: (Glares)
C: "Cartwright."
M: "Yes?"
C: (Glares)
Hm.... And what's a clever way to respond to, "Last name is _____,"?
"At any time, for any reason and without any warning, a meteor could fall from the sky and kill us all."
-- The Meteor Principle
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