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Yes, I know it's stealing part of repsac's post's title... Sorry repsac.
On to the story:
We have this regular-ish 'customer', who, 2 times previously, has put fuel in her car, and not had the funds in her bank account to pay for it. The first time, we couldn't chase it up with the police. Why? The relevant form wasn't filled out by her (saying basically "I promise to pay by such-and-such time and date). The second time, it was filled out.. But she didn't pay, no matter how much chasing up the boss did. Always with the excuse "I've not got the money at the moment'.
Apparently, it happened a third time, sometime recently. This time, for either $40... Or $73. On monday night, she came in, and asked for her bankcard.. Which she'd left here as security for the amount. I had no idea whatsoever that her card had been taken... Or that she'd done it again. No note in the day-book. No word from the boss. I told her to come back in the morning, as it may be in the LOCKED office. She is ok with this. Gives me $10, and puts that much in her car. Paid cash, so all is well with that one.
I tell the boss the next morning, and he (somewhat) explains what happens.
Tells me she's banned, not to let her in the store again...
The next night, she returns.. She hadn't come in that morning, as I told her to. I let her in, and explain to her that she's banned... But that she's going to have to call the boss to talk about it with him. Which she takes exception to. Demands her card from me... Which, if we have it, is in the LOCKED office still.
Doesn't believe it's locked. I show her.
Says that she wants us to call the boss to get her card.
I refuse, as it's 1:30AM.
She says she'll ring the police, get them to come in, get the card... from the LOCKED office.
They'll have the key, for sure....
Man she is with tells her that she should have come by in the morning, like I'd told her to. This pisses her off, as he takes my side. Demands the card again.
Office is still, unbelievably, locked.
Man points out that the office is locked, as I did.
Lady storms out, saying it's illegal that I can't give her the card...
Police call the store, ask what's going on, and say they're sending a car. I explain that she's banned for non-payment, etc etc... Police car turns up.
Re-explain to the police all that I've said. Both on the phone to the operator,about what happened with her not paying, being banned, and to her, about coming back in the morning.
The police tell her, as I told her, to COME BACK IN THE MORNING.
She doesn't like that they tell her this.. and yells various things at them.. none of which I hear clearly, as they are outside. They chase her off, and say if she returns, to call them.
I wonder if this is the end of the story....
On to the story:
We have this regular-ish 'customer', who, 2 times previously, has put fuel in her car, and not had the funds in her bank account to pay for it. The first time, we couldn't chase it up with the police. Why? The relevant form wasn't filled out by her (saying basically "I promise to pay by such-and-such time and date). The second time, it was filled out.. But she didn't pay, no matter how much chasing up the boss did. Always with the excuse "I've not got the money at the moment'.
Apparently, it happened a third time, sometime recently. This time, for either $40... Or $73. On monday night, she came in, and asked for her bankcard.. Which she'd left here as security for the amount. I had no idea whatsoever that her card had been taken... Or that she'd done it again. No note in the day-book. No word from the boss. I told her to come back in the morning, as it may be in the LOCKED office. She is ok with this. Gives me $10, and puts that much in her car. Paid cash, so all is well with that one.
I tell the boss the next morning, and he (somewhat) explains what happens.
Tells me she's banned, not to let her in the store again...
The next night, she returns.. She hadn't come in that morning, as I told her to. I let her in, and explain to her that she's banned... But that she's going to have to call the boss to talk about it with him. Which she takes exception to. Demands her card from me... Which, if we have it, is in the LOCKED office still.
Doesn't believe it's locked. I show her.
Says that she wants us to call the boss to get her card.
I refuse, as it's 1:30AM.
She says she'll ring the police, get them to come in, get the card... from the LOCKED office.
They'll have the key, for sure....
Man she is with tells her that she should have come by in the morning, like I'd told her to. This pisses her off, as he takes my side. Demands the card again.
Office is still, unbelievably, locked.
Man points out that the office is locked, as I did.
Lady storms out, saying it's illegal that I can't give her the card...
Police call the store, ask what's going on, and say they're sending a car. I explain that she's banned for non-payment, etc etc... Police car turns up.
Re-explain to the police all that I've said. Both on the phone to the operator,about what happened with her not paying, being banned, and to her, about coming back in the morning.
The police tell her, as I told her, to COME BACK IN THE MORNING.
She doesn't like that they tell her this.. and yells various things at them.. none of which I hear clearly, as they are outside. They chase her off, and say if she returns, to call them.
I wonder if this is the end of the story....
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