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A very good friend of my boss has had her computer blow tits up on her. I get a call on Saturday asking if I wouldn't mind coming in on my day off for time and a half to run the miracle disk utility on her computer.
Miracle Disk Utility as in you back up all the data, wipe and reload windows. Do that and by a miracle everything works.
Not having anything to do as my girlfriend is busy having to work herself, I agree and hop on over. Backup, reinstall, and install programs is usually good for 5 hours and at time and a half there's little I won't do.
So I'm in before the store normally opens and I get cracking. Clone the disk, wipe the computer, and I'm starting the reload. The weekend guy comes in and opens the store (he's not a tech, he just collects the orders and runs sales). I'm at my bench in the comfy chair, feet propped up and I'm reading a book.
Techheads like me know this, but for the rest of you a Windows installation involves a lot of waiting for the computer to pop up message boxes demanding that you push a button. Once that has been done you are rewarded with another 20 minute wait before you can push the next button.
Sounds like fun don't it.
Bosses friend comes in and the weekend guy lets her back where she sees me with the keyboard in my lap and a copy of Generation Warriors by Anne McCaffrey in my hands and she starts giving me the holy whatfor.
I explain and explain until I'm blue in the mouth and I finally call my boss and explain. He has me put her on the phone and I see her face falling and falling. She winces several times and I'd give good money to hear what he's telling to her.
Finally she blanches and actually turns boiled lobster red and hands the phone back to me. My boss tells me that I should carry on doing what I'm doing and to please have her computer done by 5pm. Not a problem since I'm looking on being done by no later than one.
She apologizes and asks me to please call her when it's done and she'll be in to get it.
I don't know what he said, but damn it turned a sucky entitlement whore into a model customer.
Miracle Disk Utility as in you back up all the data, wipe and reload windows. Do that and by a miracle everything works.
Not having anything to do as my girlfriend is busy having to work herself, I agree and hop on over. Backup, reinstall, and install programs is usually good for 5 hours and at time and a half there's little I won't do.
So I'm in before the store normally opens and I get cracking. Clone the disk, wipe the computer, and I'm starting the reload. The weekend guy comes in and opens the store (he's not a tech, he just collects the orders and runs sales). I'm at my bench in the comfy chair, feet propped up and I'm reading a book.
Techheads like me know this, but for the rest of you a Windows installation involves a lot of waiting for the computer to pop up message boxes demanding that you push a button. Once that has been done you are rewarded with another 20 minute wait before you can push the next button.
Sounds like fun don't it.
Bosses friend comes in and the weekend guy lets her back where she sees me with the keyboard in my lap and a copy of Generation Warriors by Anne McCaffrey in my hands and she starts giving me the holy whatfor.
I explain and explain until I'm blue in the mouth and I finally call my boss and explain. He has me put her on the phone and I see her face falling and falling. She winces several times and I'd give good money to hear what he's telling to her.
Finally she blanches and actually turns boiled lobster red and hands the phone back to me. My boss tells me that I should carry on doing what I'm doing and to please have her computer done by 5pm. Not a problem since I'm looking on being done by no later than one.
She apologizes and asks me to please call her when it's done and she'll be in to get it.
I don't know what he said, but damn it turned a sucky entitlement whore into a model customer.
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