Not much to post lately, as I have mostly avoided the remedial counter for the last few weeks. Mostly. 
I was called up to help J today when the stupid D(we have two D's, one is teh dumb) was at lunch. The following ensued:
Catalog: You're doing it wrong
Me:
AH: AssHat
AH: Print me out the installation instructions too, champ(yes, he called me champ
).
Me: Our catalog doesn't have install instructions. It's assumed you know what to do with the parts when you buy them.
AH: No instructions? Your catalog sucks, then!
Me: No, it doesn't. When you use it for what it is meant for, which is looking up parts, it works just fine. Your definition of "suck" would also apply to a screwdriver if you tried to use it to hammer nails. If you need to know how to install the parts, I suggest a service manual, on that rack over there.
AH: Now I have to PAY for the instructions? This is bullshit, I should have bought a Honda.
Me: Their parts don't have instructions either. <to my knowledge, no dealer catalog system does>
AH: Whatever, man. <goes to cashier>
I'm not sure what was worse, his assumption that I could print out instructions, the fact that he called me "champ", or his incredulous response when I informed him that he would have to buy a manual. I hate him.
Your truck is still broken. Good day, sir
A gentleman came in and asked me for an idler pulley for his truck. I showed to have one in stock, but alas it was not there. I told him I would have to order it for him, and he goes from nice to dickhead in no time at all. He then asks if he would have to prepay it, and I told him that was our policy. Even more vitriol.
Technically, since we stock this pulley, I could have bent the rules for him and ordered it without payment, but he was such a prick about it that I "forgot" to mention that.
Damn.

I was called up to help J today when the stupid D(we have two D's, one is teh dumb) was at lunch. The following ensued:
Catalog: You're doing it wrong
Me:

AH: AssHat
AH: Print me out the installation instructions too, champ(yes, he called me champ

Me: Our catalog doesn't have install instructions. It's assumed you know what to do with the parts when you buy them.
AH: No instructions? Your catalog sucks, then!
Me: No, it doesn't. When you use it for what it is meant for, which is looking up parts, it works just fine. Your definition of "suck" would also apply to a screwdriver if you tried to use it to hammer nails. If you need to know how to install the parts, I suggest a service manual, on that rack over there.
AH: Now I have to PAY for the instructions? This is bullshit, I should have bought a Honda.
Me: Their parts don't have instructions either. <to my knowledge, no dealer catalog system does>
AH: Whatever, man. <goes to cashier>
I'm not sure what was worse, his assumption that I could print out instructions, the fact that he called me "champ", or his incredulous response when I informed him that he would have to buy a manual. I hate him.
Your truck is still broken. Good day, sir
A gentleman came in and asked me for an idler pulley for his truck. I showed to have one in stock, but alas it was not there. I told him I would have to order it for him, and he goes from nice to dickhead in no time at all. He then asks if he would have to prepay it, and I told him that was our policy. Even more vitriol.
Technically, since we stock this pulley, I could have bent the rules for him and ordered it without payment, but he was such a prick about it that I "forgot" to mention that.
Damn.

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