I've just remembered another one with and Alsheimerisch undertone from 1/2 a year ago.
Background:
Older lady (OL) comes into the shop. Seems her husband had taken the lock of the back door and installed a new one. They've locked the door and taken the key and went out shopping and got home to find they can't get the new lock to unlock.
I set up a service call for our tech to meet them at their house in about 1/2 hr.
Tech goes and does his thing, turns out the key they had with them, was not even for that lock. He made keys for the lock and never did figure out what the other ones went to. He did say that these people seem to be hoarders, as there was stuff stacked to the celling all throughout their house with just little walkways in between.
Approx 1 hr goes by and the old lady is back at my shop.
OL= Old (batty) lady
Me =
Me: How can I help you?
OL: <high pitched shrill voice> WHERE ARE MY PAPERS?
Me: ???.......... I'm sorry?
OL: HE TOOK AAALLLLL MY PAPERS! WHAT DID HE DO WITH THEM?
Me: Who???
OL: THE GUY!!! I WANT YOU TO GIVE ME BACK MY PAPERS!
Me: What papers and who??? Do you mean our service guy?
OL: YES, THE GUY. HE TOOK AAAALLLLL MY PAPERS AND I WANT THEM BACK!
Me: What kind of papers?
OL: AAAALLLLLL OF THEM. HE TOOK THEM AAALLLL!
Me: What kind of papers, mam?
OL: AAALLLL OF THEM <rant, rant about aaalllll of her papers and she needs aaalll of them back>
Me: Mam, calm down. Please describe to me what kind of papers you are missing and I will contact the service guy and find out if maybe he moved them by accident.
OL: AAALLLLL OF THEM! I KNOW HE TOOK THEM! MAKE HIM GIVE THEM BACK!
~~ I called the tech, who denied even touching anything that might have looked like paper at her house. Yet she kept insisting he must have taken aalllll of her papers. She would not leave. She just stood there and kept screaming about all her papers, which we supposedly stole. Customers came, had keys made and went and and she still stood there demanding all her papers. When pressed for a description she just kept saying " AAAALLLLL of them"
Finally in a last ditch effort I called the local police dept.
Officer came.
Officer got screamed at about aaallllll her papers.
Officer never did get an answer on what kind of papers, either.
Officer finally told her to leave and figure out exactly what kind of papers.
Officer watched her get in the dented up car out front with her even older husband at the wheel
Officer watched them back into a tree
Officer watched them side swipe one of those yellow waist high poles in front of the sign.
Officer watched them pull right out into traffic without stopping or watching for cars on the main road.
Officer heard many breaks screeching and many horns
Officer ran to his cruiser, jump in and tore after them with sirens blaring.
I never did figure out what kind of papers.
..................about 4 hours later I get a call from a lady about her elderly neighbors, who are locked out of their house. Same address as OL
They propably took the wrong key with them again. Tech remembered the cuts on the key and I told the neighbor for HER to come and pick up a spare at our shop. NOT OL, but HER.
Neighbor told me that she has been trying to get social services to pay a visit for almost a year now.
Background:
Older lady (OL) comes into the shop. Seems her husband had taken the lock of the back door and installed a new one. They've locked the door and taken the key and went out shopping and got home to find they can't get the new lock to unlock.
I set up a service call for our tech to meet them at their house in about 1/2 hr.
Tech goes and does his thing, turns out the key they had with them, was not even for that lock. He made keys for the lock and never did figure out what the other ones went to. He did say that these people seem to be hoarders, as there was stuff stacked to the celling all throughout their house with just little walkways in between.
Approx 1 hr goes by and the old lady is back at my shop.
OL= Old (batty) lady
Me =

Me: How can I help you?
OL: <high pitched shrill voice> WHERE ARE MY PAPERS?
Me: ???.......... I'm sorry?
OL: HE TOOK AAALLLLL MY PAPERS! WHAT DID HE DO WITH THEM?
Me: Who???
OL: THE GUY!!! I WANT YOU TO GIVE ME BACK MY PAPERS!
Me: What papers and who??? Do you mean our service guy?
OL: YES, THE GUY. HE TOOK AAAALLLLL MY PAPERS AND I WANT THEM BACK!
Me: What kind of papers?
OL: AAAALLLLLL OF THEM. HE TOOK THEM AAALLLL!
Me: What kind of papers, mam?
OL: AAALLLL OF THEM <rant, rant about aaalllll of her papers and she needs aaalll of them back>
Me: Mam, calm down. Please describe to me what kind of papers you are missing and I will contact the service guy and find out if maybe he moved them by accident.
OL: AAALLLLL OF THEM! I KNOW HE TOOK THEM! MAKE HIM GIVE THEM BACK!
~~ I called the tech, who denied even touching anything that might have looked like paper at her house. Yet she kept insisting he must have taken aalllll of her papers. She would not leave. She just stood there and kept screaming about all her papers, which we supposedly stole. Customers came, had keys made and went and and she still stood there demanding all her papers. When pressed for a description she just kept saying " AAAALLLLL of them"
Finally in a last ditch effort I called the local police dept.
Officer came.
Officer got screamed at about aaallllll her papers.
Officer never did get an answer on what kind of papers, either.
Officer finally told her to leave and figure out exactly what kind of papers.
Officer watched her get in the dented up car out front with her even older husband at the wheel
Officer watched them back into a tree
Officer watched them side swipe one of those yellow waist high poles in front of the sign.
Officer watched them pull right out into traffic without stopping or watching for cars on the main road.
Officer heard many breaks screeching and many horns
Officer ran to his cruiser, jump in and tore after them with sirens blaring.
I never did figure out what kind of papers.
..................about 4 hours later I get a call from a lady about her elderly neighbors, who are locked out of their house. Same address as OL

They propably took the wrong key with them again. Tech remembered the cuts on the key and I told the neighbor for HER to come and pick up a spare at our shop. NOT OL, but HER.
Neighbor told me that she has been trying to get social services to pay a visit for almost a year now.
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