In the local auto repair market, there are a few shops that offer "free towing." Some are large enterprises that can do it because of economy of scale. Most, though, are bandits, that for $30 to a desperate owner-operator will get a captive client who they can hose for several hundred above market price for repairs. In other words, no such thing as a free tow.
We often get calls asking if we offer a tow service. I explain no, but if they need a tow truck we can refer them to a guy who is a local owner-operator who offers very competitive prices and sterling service.
Oftentimes, customers who have seen FREE TOW ads will proceed to ask several simpering questions about why WE don't offer free towing. They don't want to listen to the no-such-thing-as-a-free-lunch lecture, they'll keep on with a whiny, oh, you DOOOOOOOOOOON'T offer free towwwwwwwww? repetition.
Finally, after a ridiculously unnecessarily long call, holding me away from ready-to-go work, they finally say, "Should I just call AAA?" By this time, I'm usually pretty exasperated, and roar, "If you HAVE AAA, CALL AAA!!!!!!!!!"
Seriously, WTF makes people think I have a tow service that is more free than their AAA?
We often get calls asking if we offer a tow service. I explain no, but if they need a tow truck we can refer them to a guy who is a local owner-operator who offers very competitive prices and sterling service.
Oftentimes, customers who have seen FREE TOW ads will proceed to ask several simpering questions about why WE don't offer free towing. They don't want to listen to the no-such-thing-as-a-free-lunch lecture, they'll keep on with a whiny, oh, you DOOOOOOOOOOON'T offer free towwwwwwwww? repetition.
Finally, after a ridiculously unnecessarily long call, holding me away from ready-to-go work, they finally say, "Should I just call AAA?" By this time, I'm usually pretty exasperated, and roar, "If you HAVE AAA, CALL AAA!!!!!!!!!"
Seriously, WTF makes people think I have a tow service that is more free than their AAA?
Comment