...so it has nothing to do with our customer service abilities, jackass.
I really cannot understand it. I can see if there were only a handful of people that waited until their kids were already in school to get the graphing calculator, in particular the TI-84+ to help with homework.
But it was damn near every group of people last night. School in our area started Tuesday. Some even started the last week.
These calculators aren't cheap. They actually have gotten more expensive than when I was in classes that needed them, nearly 13/14 years ago. I think I bought mine for about $90. The one that the schools in the area are asking for is $120. And it is the same model, but maybe with a few new features.
However I believe every retail store within our area that sells them, were sold out. Walmart, Target, OfficeMax, OfficeDepot, BestBuy, etc. We have a few more coming on our truck tonight, but I think my supe said it was only 12. So, if the customer needs one and can't get to the store to claim one of the 12 (and we had about 40-50 families come in last night looking for one), they can order one online and they get it in 5-7 biz days.
Yet two families felt the need to tell us we sucked at customer service because we couldn't magically produce the calculators on demand. I know I love Harry Potter series, but I am just a lowly muggle. I have no magic abilities that can conjure something out of thin air. They insisted that we were holding out.
Why? Why would we hide them? What purpose would that serve?
Besides, why are you waiting until now to get one? You kid is already in school, has homework now, and for some reason, you felt the need to wait until 9pm on a school night, homework waiting, to go get the calculator.
I really cannot understand it. I can see if there were only a handful of people that waited until their kids were already in school to get the graphing calculator, in particular the TI-84+ to help with homework.
But it was damn near every group of people last night. School in our area started Tuesday. Some even started the last week.
These calculators aren't cheap. They actually have gotten more expensive than when I was in classes that needed them, nearly 13/14 years ago. I think I bought mine for about $90. The one that the schools in the area are asking for is $120. And it is the same model, but maybe with a few new features.
However I believe every retail store within our area that sells them, were sold out. Walmart, Target, OfficeMax, OfficeDepot, BestBuy, etc. We have a few more coming on our truck tonight, but I think my supe said it was only 12. So, if the customer needs one and can't get to the store to claim one of the 12 (and we had about 40-50 families come in last night looking for one), they can order one online and they get it in 5-7 biz days.
Yet two families felt the need to tell us we sucked at customer service because we couldn't magically produce the calculators on demand. I know I love Harry Potter series, but I am just a lowly muggle. I have no magic abilities that can conjure something out of thin air. They insisted that we were holding out.
Why? Why would we hide them? What purpose would that serve?
Besides, why are you waiting until now to get one? You kid is already in school, has homework now, and for some reason, you felt the need to wait until 9pm on a school night, homework waiting, to go get the calculator.
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