Wow....just.wow.

[gatekeepergoddess]

Okay, so I work at the front desk in a gym.
Guy comes up to the counter and tells me that he forgot his swipe card. no big deal, I just need photo ID so that I can look up his account and let him in. So I look up his file and it says that the card was swiped 15 minutes ago.
Me: So, are you saying that you left your card at home?
SC: uuh, ya I forgot to grab it as I left.
Me: Well, it says here that your card was swiped 15 minutes ago. Do you know anything about that? (I love that they don't know we can look that up, Muahaha!)
SC: uuh, no I don't know how that's possible... It's at home.
Me: alright, well obviously you are attempting to share your card with a friend. That is strictly against policy and so I am not letting you in today.
SC: huh? *walks away*

And now I get to forward this joker's name to the assistant director so that he can decide on what to do with him. I think that this is the end but, oh no...

Twenty minutes later I see SC approach the turnstiles with card in hand.

Me: excuse me sir, could you come here please? *takes card which obviously has someone else's picture on it* Okay, this card does not belong to you. Why were you trying to swipe it?
SC: uh, because you wouldn't let me in.
Me: yes, that is because you shared your card, letting a non-member in. and now you are going to card-share again with a card that is not yours. (seriously, did you honestly think that this was okay?)
And now you just got yourself as well as this guy *points to card* a one month suspension .
SC: oh...so can I get let in now?
ME:... You are not permitted in the facilities for one month. neither is your friend. your membership cards will not work.
SC: sooo... can I buy a day pass?
ME: ...no.bye.

The saddest part of this story is that he was completely serious.
Hi, I'm new by the way and I will have many more stories to share in the future

[karath]

makes ya weep for humanity, doesn't it?

welcome to CS! share more stories! we delight in your suffering!

[Ghengis51]

wow are you management, or do more people at your place have actual authority to punish people? If so are you hiring? I work front desk at a community center and half the time the only thing I can do to people is glare at them while I wait for the manager who's actually allowed to do things like kick them out.

[gatekeepergoddess]

wow are you management, or do more people at your place have actual authority to punish people?

Actually, all of the Csr's at the front desk have the authority to:
-give one month suspensions when a client card-shares (there are signs EVERYWHERE stating that it is strictly against policy).
-Charge non-members for day passes when they try to sneak in (If not, we call security for trespassing.
- kick people out for breaking policy.
And many, many more! Is it bad that these are the only reasons that I look forward to coming to work?

I mean come on, this is my job. and when they break the rules, I see it as them not taking my position seriously.
P.s. Most of my duties include selling memberships and day passes (not just busting people)

[KhirasHY]

First off,

Second,

[gatekeepergoddess]

First off,

Second,

Thanks!

Just wait, the stories get funnier, dumber and even more sad...

[NightWatch]

Hahaha! Epic fail on that guys part. Welcome to the site.