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  • #16
    Quoth jb17kx View Post
    BTW, Wagegoth, why is tea so much of a hassle?
    Hot Tea is The Bane of Waitstaff Existence. If you have someone who orders a hot tea when you are busy, it can be a royal pain in the butt. It is more labor-intensive than virtually any other drink (if you are not a bartender, that is). You have to grab the saucer, the cup, the spoon, the tea bag, the lemon, the cream, the sugar, and the kettle with the hot water, and in virtually every restaurant I have worked in, they are not all in the same place, or even close. It doesn't seem like much to someone who has not dealt with it, but trust me, ask any restaurant server what they think of making a Hot Tea for someone....and watch their eyes roll.

    That being said, I would rather have someone who wanted hot tea order it than order something else because they felt it would be too much trouble for the staff and then be unhappy the whole time because they didn't get the hot tea they wanted.


    As for family....I have well documented some of the SC antics of my sister, The Wicked Witch of the West, in other parts of this forum. Now, if you want someone to organize some kind of event you have, she is absolutely amazingly good at that. The suckiness comes in from HOW she is absolutely amazingly good at that...to wit, she will steamroll over people to make sure things get done, not ever thinking that she could get the same stuff done without being such a domineering bitch. And no....I am not overly fond of her.

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."

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    • #17
      Tea, as explained by Waiter: http://waiterrant.net/?p=95
      The only words you said that I understood were "His", "Phone" and "Ya'll". The other 2 paragraphs worth was about as intelligible as a drunken Teletubby barkin' come on's at a Hooter's waitress.

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      • #18
        Quoth bars.of.a.rhyme View Post
        The other day my car broke down, and he came out to wait for the tow with me, since I'm a 19 year old girl and he had qualms about me waiting all alone in an abandoned parking lot at two in the morning. The woman with AAA couldn't give him a finite estimate on when the tow truck would arrive, and he was a little cross with her...but that was because it was two in the morning and he had to work the next day. I told her that she probably had a script and that the call was probably recorded for corporate to listen to and badger her about, and he grudgingly agreed. Yay!.
        Okay, we don't have scripts here when it comes to telling people what time their tow trucks are coming...we can only give a rough estimate because that is the nature of the business. There is no way to tell the precise time that a tow truck will get to your location.

        The only thing close to a script that we have is our opening statements. We have to ask if the vehicle is blocking traffic and we have to ask if the member is safe, after that, no more scripts.

        If he was giving her a hard time about not being able to tell him what time the truck will be there, that's not something corporate will badger her about. Because everyone gets the same general estimate on service time.

        Sorry, not meaning to sound as if I am on a soap box! I understand the frustration on your end when you are not given a precise time, but please understand that AAA has over 45 million members and they all don't take turns breaking down one at a time and on top of that, unless you are in an area that has their own AAA fleet, our service providers are privately contracted and run private, non-AAA calls as well as AAA calls.

        Please give us a break! We try so hard! **CRY**
        Last edited by friendofjimmyk; 10-14-2006, 12:53 PM. Reason: added some more explanation
        "I'm still walking, so I'm sure that I can dance!" from Saint of Circumstance - Grateful Dead

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        • #19
          Now back OT -

          My father is a terrible person to be in public with. He is the ultimate entitlement king when it comes to servers in restaurants. He calls male servers "Stosh" and female servers "Stella". (These names come from a long time ago when a local radio station used them to indicate stupid people - most servers who wait on us are too young to remember - but I remember and that's all that matters)

          He's the type of diner that can't tell the server everything he wants at once - meaning every time the server comes back, dad is ordering or asking for something else. Then he tips 10% if that. Even when I was working in restaurants all the years I did, I could not break him of this habit.

          He asks questions and when they are answered, truthfully and honestly, he doesn't believe the server. If they tell him something that goes against what he was thinking, he says, "Yeah, whatever"

          I'll never forget the time he and an ex b/f of mine sat at my bar while I was working and drank ALL AFTERNOON. Ran up a huge tab AND NEITHER ONE OF THEM FREAKIN' TIPPED ME!!!!!!! Maybe he was getting back at me for all the money I borrowed from him over my life time? Who knows?!?!

          I haven't lived in Ohio for nearly seven years now and when I go back to visit, it seems as if he has gotten a bit better, but maybe that's because he's remarried and she may have straightened him out a bit.
          "I'm still walking, so I'm sure that I can dance!" from Saint of Circumstance - Grateful Dead

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          • #20
            My FIL is an SC. He hates to go to restaurants 'cos then he knows he has to spend money. And he's lousy at giving tips. Him & MIL always argue about tips 'cos he wants to only give 5-10% on the check, but MIL gets hyperventilating. And then, B & I always have to pay our way, even though they tell us before we get there, they're going to pay and then they don't.

            My mother can be an SC too. She always does the: "Do you have any more in the back" song and dance. She pulled it at a local grocery store and I so wanted to say: "Look Mom, he said there was no more cheese either in the back or up here. Do you really want him to pull it out of his a$$???? 'cos you know, no offense to him, I wouldn't want anything that came out of that orifice." I, instead, just walked away from her.

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            • #21
              My ex-wife was known at the "Enforcer" and loved every minute of that title....If we did carry out and got home and there was a pickle or no onion on the sandwich a prompt call to the lacal fast food resturant had us a free meal waiting next time because of her rants.
              She used to be a manager of the local Pizza Hut and we would go in and order a Canadian Bacon, Sausage and Hamburger pizza....they'd bring it out and I'd start eating...she would take one bite and say to the waitress "that's italian sausage, we don't want that"...HUH???? By this time I have had 3 slices so we get a free meal for next time.....guess what?....next free meal same problem. It got to the point where I was embarassed to even go out to dinner with her.
              Since I'm on a rant I'll add the time that my brother had a portable phone for 3 or 4 years and it died....since she used to work at K-mart and they had a satisfaction guarantee she took it back and BS'ed her way in for another one.
              If I hadn't been married to her for 18 years and knew better, I'd swear she was born with testicles of steel.

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              • #22
                Quoth Jester View Post
                Hot Tea is The Bane of Waitstaff Existence. If you have someone who orders a hot tea when you are busy, it can be a royal pain in the butt. It is more labor-intensive than virtually any other drink (if you are not a bartender, that is). You have to grab the saucer, the cup, the spoon, the tea bag, the lemon, the cream, the sugar, and the kettle with the hot water, and in virtually every restaurant I have worked in, they are not all in the same place, or even close. It doesn't seem like much to someone who has not dealt with it, but trust me, ask any restaurant server what they think of making a Hot Tea for someone....and watch their eyes roll.
                Interesting, because most of the places that I order tea from give me the cup and spoon and carafe of hot water, plus a small box of assorted teas to choose from myself that stays on the table, not a community box. I'm also rarely given cream, but that's ok with me. I'll have my tea good and english at home

                I do have to say though, that Takahashi's and Arawan's have some of the best tea, ever. Takahashi's in particular has a great fresh, loose green tea. Mmmmm....

                Comment


                • #23
                  My step-grandmother will open packages to see if she likes the item, and if she doesn't, she will leave the open item on the shelf. She did that once with a bag of socks when I was with her, and I was so embarassed!

                  My crazy step-aunt will take food from her freezer and other relative's freezers, and also return gift that she received (and needed) and somehow manage to return them to get money for cigs and bottled water. Also, one time she took my sisters to Wal-Mart and she had to pee but I guess she didn't like the bathrooms there because she peed in a soda can in the parking lot! o_O Did I mention she is crazy?

                  My husband isn't a SC persay, but he is the worst at ordering through drive-thrus. It drives me bonkers because he doesn't know what he is ordering half the time, and he always wonders why I tell him he needs to work on his ordering skills.

                  My actuall blood relatives and nice customers Never seen them cause any problems. I don't tend to cause problems either, because I know how hard my fellow slaves work and what they have to deal with.

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                  • #24
                    Quoth AFpheonix View Post
                    I'm also rarely given cream, but that's ok with me. I'll have my tea good and english at home
                    i didn't know cream went in anything but chai tea.
                    DILLIGAF

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                    • #25
                      I like hot tea with milk and sugar, it's something I picked up from my mom, and she got from her very british mother. Best with something like earl grey, though.


                      Oh, and chai is tasty!

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                      • #26
                        I think the hot tea problem is peculiar to the US. The whole time we were in the UK, the waitstaff would ask if we wanted tea or coffee. Some restaurants here, I've almost had to smack hands because they've just "assumed" that I would be having coffee and would start pouring it! Now, I love the smell of coffee and I like coffee drinks, but actual coffee, blech.

                        OT - We went into Twining's in London for about 5 minutes, which turned out to be a good thing. As it was, I walked out with three boxes. Who knows what would have happened if I had had longer!
                        It's floating wicker propelled by fire!

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                        • #27
                          well right now its just me and my mom. my mom is pretty alright customer, her patience is somewhat short but overall alright, untill we go to resturants. she then turns into a undercover agent of the FDA and a federal licensed health inspector.. when ever we get a table, she seems to reclean everything, with whatever we have. she will examine her food, and might even send it back, which for yrs i tell her not too, then i saw the movie 'waiting', and though i know that was maybe a extreme, i know some people that have seen that happen at places. so she is very cautious when and where we eat. she always says"i cant believe that some people and places dont understand the concept of washing the food before they cook it" owell at least she can tip accordingly

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                          • #28
                            Quoth AFpheonix View Post
                            Interesting, because most of the places that I order tea from give me the cup and spoon and carafe of hot water, plus a small box of assorted teas to choose from myself that stays on the table, not a community box. I'm also rarely given cream, but that's ok with me. I'll have my tea good and english at home
                            Keep in mind, my experience is from family-type restaurants and some fine dining restaurants in the U.S. Your mileage may vary. I just brought them lemon and cream (sugar was on the table in most places) just so they would have whatever they needed, to be honest. But the point of my post is just that American restaurants are not well-designed for hot tea service, as everything you need is not in the same place, so a hot tea becomes a Big Deal. As I said, ask any American server.

                            Quoth danegrous_21 View Post
                            she always says"i cant believe that some people and places dont understand the concept of washing the food before they cook it"
                            Don't be that confused...she is partially right. Much food should be washed before it is served/prepared/cooked, as in all produce and chicken, and much seafood, actually. Probably other stuff as well, but I have spent the majority of my food service career in the FRONT of the house, not the back.

                            "The Customer Is Always Right...But The Bartender Decides Who Is
                            Still A Customer."

                            Comment


                            • #29
                              A few years ago, I went with my wife and a friend of hers to visit a local fair. This happening in Switzerland, we decide to go to one of the fair's restaurant and have a cheese fondue for three. The menu had to kinds of fondues, one with a single cheese, the other one with two cheeses mixed (moitie-moitie).
                              As we have already eaten about a third of the fondue, my wife's friend (WF) suspects that we are eating the kind of fondue we have ordered. I am not a specialist, but the fondue did taste good to me.
                              Anyway, she calls the waitress and tells her the has served the wrong fondue and demands it to be replaced. The waitress replies that we have the fondue we have ordered and wonders why we have eaten so much of it if it was not to our taste.
                              WF asks her to bring the manager.
                              Manager comes and stands by his waitress, he is not going to replace the order as we have already eaten too much of it.
                              In a move that let my wife and me completely stunned, mouth gapping widely , she throws a fit and says that "we" are going to leave for a better place and that "we" are not going to pay.
                              I put "we" between quotes, because we remained completely speechless during the whole event, WF did not bother ask us how "we" would like to handle this whole issue.
                              The manager replies that "we" are going to leave at once and "we" are going to pay for the fondue and starts waiving at a nearby security guard. This fair is well known for having many people coming from the countryside and drinking too much, they are used to quickly handle aggressive customers.
                              So we pay and leave, not wanting to be put out by force.
                              What had started as a nice evening out with a friend ended up abruptly in being almost thrown out of a restaurant. I never felt so embarrassed in my life, having the whole restaurant, usually extremely noisy, completely silent now, enjoying every moment of our "issue".
                              Since that event, we have successfully avoided any occasion of eating out with WF.

                              Comment


                              • #30
                                Had to chew DH out today for some rather SC behavior. We'd stopped at WalMart to pick up a few items, such as some pantyhose I badly needed (the pair I was wearing had popped a big run and I felt a strong need to look decent for court) and eat lunch (feeding me always helps my disposition. If I'm stressed *and* hungry, I really can be a bitch. Fortunately, I was not also PMSing this week). After we ate, game plan was for DH to take our purchases to the car while I ducked into the restroom and changed pantyhose. Got back out to find that door-kid needed our receipt before he'd let DH leave (the receipt that happened to be in my wallet), and let's just say that DH did not mean Darling Husband on this occasion (bluntly, DickHead was a lot closer). I did say something right then, then he had to listen to some chewing out in the car (after he calmed down, he did concede that he had seriously overreacted). Yes, he was stressed, but so was I, and embarrassing me by getting nasty with some poor WalMart kid who was just doing what his boss said to do did NOT improve anyone's day (I did tell DH that if he really did feel that strongly, the reasonable response was to talk to corporate, not the front-line grunts).

                                Yeah, he's admitting he was wrong, so maybe there's hope yet.
                                "Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

                                "Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

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