SOOOO....
I had a very angry
customer the other day... and while i was dealing with him i was just laughing on the inside. cuz he...just....made...NO sense.
SC: IDIOT
ME: LAUGHING ON THE INSIDE
SC: "i need to swtich over my phone from this one *points at phone* to this one *throws other phone on counter* NOW!!"
ME: "ok sir can i have your number and last 4 of the social on the account?"
SC: "why??? what for?? huh???"
ME: "
so i can get into your account and change the phones"
SC: *gives numbers angerly*
((i go into his account and try to change the phones over. now the ESN on his "new" phone is invalid... meaning....its blocked for whatever reason so i cant use it. i try to explain this to my SC))
SC: " What do you mean it cant work????!!!"
((i explain again))
SC: "well miss smart ass... why dont you use your mamory gland in your brain and figure out how to fix it!!!"

((
ok now for all of you who dont know.. a mamory gland is NOT in your brain.... but in your breast. so he wants me to use my breast to figure out why HIS esn on his "new" phone is not working))

wow......
I had a very angry

SC: IDIOT
ME: LAUGHING ON THE INSIDE
SC: "i need to swtich over my phone from this one *points at phone* to this one *throws other phone on counter* NOW!!"
ME: "ok sir can i have your number and last 4 of the social on the account?"
SC: "why??? what for?? huh???"
ME: "

SC: *gives numbers angerly*

((i go into his account and try to change the phones over. now the ESN on his "new" phone is invalid... meaning....its blocked for whatever reason so i cant use it. i try to explain this to my SC))
SC: " What do you mean it cant work????!!!"


SC: "well miss smart ass... why dont you use your mamory gland in your brain and figure out how to fix it!!!"

((


wow......
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