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Shit happens. Things break. Computers fail. Screws fall out all the time. The world's an imperfect place.
Therefore, when our computer system goes down, rendering us unable to process credit cards or use our handheld scanners, going all Mr. or Ms. Crankypants on us isn't going to get things fixed faster.
So when you ask me to scan a UPC and tell you the price of an item and I tell you none of our scanners aren't working, don't complain that I'm too lazy to do my job. Don't give me a cat butt face when I tell you I have no idea when it will be fixed. Don't seek out whatever manager(s) you can find and scream at them. They don't know when things will be back up and running either.
If you have a carryout, don't go up to the service desk and shriek "When are they going to bring up my item? I'm in a hurry!" at the people behind the desk. Due to the scanners not functioning, we have to locate items by wandering around the backroom until we finally stumble upon them.
Seriously, just chill out and shut up. The tech is on her way.
Oh, and don't fill up your cart with shit and abandon it when you can't pay with your credit card. When we first knew that the system was down, we put up signs on the entrance doors (you know, the ones you should've walked through to get here, but half of you people enter through the exit doors so why did we bother?) saying we couldn't accept credit cards until further notice. There were 12 carts full of stuff at the service desk for the floor people to put away--on the eve of a corporate visit to boot, so they couldn't get any straightening done.
Oh yeah, our computer system went down for a few hours yesterday. Why do you ask?
Therefore, when our computer system goes down, rendering us unable to process credit cards or use our handheld scanners, going all Mr. or Ms. Crankypants on us isn't going to get things fixed faster.
So when you ask me to scan a UPC and tell you the price of an item and I tell you none of our scanners aren't working, don't complain that I'm too lazy to do my job. Don't give me a cat butt face when I tell you I have no idea when it will be fixed. Don't seek out whatever manager(s) you can find and scream at them. They don't know when things will be back up and running either.
If you have a carryout, don't go up to the service desk and shriek "When are they going to bring up my item? I'm in a hurry!" at the people behind the desk. Due to the scanners not functioning, we have to locate items by wandering around the backroom until we finally stumble upon them.
Seriously, just chill out and shut up. The tech is on her way.
Oh, and don't fill up your cart with shit and abandon it when you can't pay with your credit card. When we first knew that the system was down, we put up signs on the entrance doors (you know, the ones you should've walked through to get here, but half of you people enter through the exit doors so why did we bother?) saying we couldn't accept credit cards until further notice. There were 12 carts full of stuff at the service desk for the floor people to put away--on the eve of a corporate visit to boot, so they couldn't get any straightening done.
Oh yeah, our computer system went down for a few hours yesterday. Why do you ask?
Our system has been crashing once every two weeks or so, and I hate having to tell people that we can only accept cash. Plus, the assholes at corporate only want our theatres to have a minimum of signs, so we have to tell the customers ourselves about it. And when I say cash, I mean ONLY cash. we can't even accept gifts cards when it goes down. 
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