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  • The Suckiest of Customers.

    This is something of a contest. I've worded it that way for a reason. I can't give you anything, but I thought it might be fun if we listed the worst of the worst. Mine, sadly, comes from my family.

    My uncle is perhaps the worst customer possible. I'm not sure why he's like he is, but I know that he's been that way for some time. My mother tries to claim that well, he's sick.

    Yeah. He's sick all right. Sick in the head.

    Let me give you some background on the guy first, and then get into some stories of his exploits.

    He's around seventy. I say that because I really don't know his age. Even though he lives with us, I still have no clue. He's very tight with his money. Tight to the point that he rarely takes enough with him to the store. His mind is still stuck in the seventies when products were far cheaper. To make matters worse, he's what I'd call an entitlement b*tch. Meaning that he thinks he's entitled to anything from a free ride, to products, to your undivided attention, to anything he wants. He also takes the "Customer is always right" statment to heart, even when he's been proven wrong numerous times. My uncle is the type of person you can't tell anything to. Sometimes, if you do, he takes the opposite stand point; just to start an argument. Then, when you call him on his action; or catch him doing something he ought not, he quickly reminds you he's paralyzed. (sp?) Now, don't let the fact that he had a stroke six years ago make you feel sorry for him. He can get around FAR better than I can. However, he's learned rather early on that if he fakes a limp, and drags his foot when he walks; people pity him and he gets what he wants.

    Some of his exploits: (mostly short stories)

    1.) A few months back, he got on what we call the AJ kick. For some bleeding reason, he'd decided that he really liked these instant Aunt Jemimia breakfasts. He was eating three of the things at a sitting. Now, sadly, I'm the cause of this. At the time, I was up early after working most of the night on movies; and I found these things convenient when I needed something to eat before crashing for the day. I noticed, after a bit, they were vanishing.

    Wal-Mart is about the only place that carries these things. So, on one of my days off, I agreed to take him up there to get some. A normal person, may buy five or six. Maybe ten. My uncle, is not normal. Walking into the store, he DEMANDED of some poor associate that they load every last one of these breakfasts into a cart for him. Some fifty breakfasts all told, of which only thirty really fit into the cart. He had his money ready to pay for them.

    Then, he turns to this poor associate and again, demands (not asks) this guy go in the back and bring out more since he's not gotten all he wants.

    I forget how it happened, but that associate went to a manager, and the manager rather firmly, but nicely informed my Uncle that he was not allowed to buy more than oh...twenty five of those breakfasts at one time. The uncle glowered, spitted and sputtered, but relented. "Ok." he grumbled. "Then give me twenty five."

    Imagine his chagrin to find when we got home that only six fit in the freezer. My father, unwilling to throw out any of our meat, refused to let my uncle put them away. Ultimately, the extras were donated to the church and relatives.

    2.) Can I help you?

    We've all said this at one point. Typically it means "Hey, I see you're looking somewhat lost. I work here so maybe I know where it's at." not "Hi, my name is Repsac. May I be your personal slave for the day?"

    At another grocery store, my uncle was asked if he needed help by a man I'll call S. S is a grocery manager, and really cool at that.

    By the time my Uncle was done, he had sent S all over that store on various wild goose chases. Numerous times he asked for products they didn't have or carried; only to tell S when told about the items "GO check in the back. I know you've got stuff hid back there."

    My uncle has since been banned from that store for threatening to hit an employee with his cane when told the employee was off the clock and couldn't help him.

    3.) Same store, before banning. "The Shrimp Incident."

    Shrimp is not cheap. EVER. Whether cooked, fried, boiled, minced, stewed, or shell on. Shrimp is not cheap. My uncle, loves Shrimp. Do you see the problem coming?

    Remember I said he was cheap? This particular incident shows that quite well. You see, not only is he cheap, but he NEVER buys any generic products.
    Me, I'm not beyond doing so. Heck, sometimes the generic is better, but OH no. Not for him. He has to have the real thing. No matter if it's six times the price of the generic.

    During one shopping trip, he decides that he wants some shrimp. Picking up the biggest pack, he tells me in never ending detail how he's going to fix that shrimp for he and my mom. Not my father or I, no, we couldn't touch a bit of it. This continues over and over and over, until we get to the register. Taking a moment, the girl rings us up and then turns to him. "Seventy something" she said, and he blanched. "I only brung Thirty dollars." he says and looks at me as though I should help.

    Turning to the cashier, I start digging through things. Pulling out the shrimp, four fresh fish fillets, a bag of fifteen peaches (no lie), and the second case of cokes, I slide that over. "Take those off the bill." I state. He turns to me. "Don't do that. I needs them! I needs thems! THey needs to lower the prices. I knows they can..." I ignored the rant from then on. "Just do it." I tell the cashier. She does, and the price goes down below the thirty he had. Turning to the girl he says dripping with anger. "You keeps that up here. He's coming back for it." with that he waddles out. Looking to the cashier, I smiled some and said. "Put it back. I'm not returning today." and I didn't.

    4.) Did I mention he thinks he knows everything? Especially what's legal and what's not.

    Two years ago, he decides to go fishing. Ok, that's no big deal really. The problem is, he decides that this nice lake up the road is the one he wants to fish in and wants me to take him up to wal-mart to get some gear. This, I'm cool with. I need a new liscense and some rubber worms myself.

    While there I turn to him. "You gonna get your liscense? It's only fourteen bucks and lasts a year." Simple statement right? Heck at that point I'd have paid for his for him. "NO." he says quickly. "I don'ts need one." ok...

    Here's the thing. In Mississippi, where he came from, you didn't need a liscense to fish on private property, or to fish with live bait. HOWEVER, that is not the same here in Georgia.

    He buys up what he needs and I bring him home. HE takes off to go fishing and I head up to a lake where I have permission. Wonderful place, I've even got the key to the gate and the owner may sell it to me later this month. Been trying to buy it for some time now. Well, while I'm up there fishing, I suddenly hear a siren nearby. Looking up there's a game warden coming down the way. He smiles, asks me for my liscense, which I give him and then nearly fall off the dock when I snagged a good sized bass. Got it to the bank, and then released it. (I love catching them, but not eating them) Turning to the man he hands me the liscense back and then we talk for a bit, and then he leaves.

    I'm there maybe another hour or so before heading home. Walking down the street, I get a call from my mum. She says that my uncle is in jail, and she's going to send me with the money to bail him out. In jail? What for?

    Well...

    Remember that lake he wanted to fish? Yeah. that one? Private property. To make matters worse, he heads down an alleyway cut in the trees by some gentleman for his kids to ride their four wheelers through. This alley, opens up RIGHT behind the man's house. Supposedly, he came home; saw my uncle sitting in a lawn chair behind his house fishing. Approaching my uncle he asked him to leave, was told no, and opted to call the police. That warden who was talking with me, headed up that way.

    My uncle was fined about 1500 dollars and lost his fishing equipment for fishing without a liscense. Furthermore, he was charged and convicted of criminal tresspass, banned from that lake by the owner (whose house he was behind), and permanently lost his fishing liscense in the state. I forget the fine he had to pay for the trespass.

    The moral of the story? Stupid people shouldn't fish.
    Learn wisdom by the follies of others.

  • #2
    Quoth repsac View Post
    "Don't do that. I needs them! I needs thems! THey needs to lower the prices. I knows they can...".
    egads the grammer, my brain, my poor brain
    I wasnt put on this earth to make you feel like a man ~ Mary Bertone

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    • #3
      *....and everybody reading the OP is thinking: "My gawd! I've waited on that guy before!"*

      Mike
      Meow.........

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      • #4
        Turning to the cashier, I start digging through things. Pulling out the shrimp, four fresh fish fillets, a bag of fifteen peaches (no lie), and the second case of cokes, I slide that over. "Take those off the bill." I state. He turns to me. "Don't do that. I needs them! I needs thems! They needs to lower the prices. I knows they can..."

        Anyone else get a picture of Golem in their heads when they reads that?
        "First time I ever seen a chainsaw go down anybody's britches,"

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        • #5
          my precious..... shrimp?
          I wasnt put on this earth to make you feel like a man ~ Mary Bertone

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          • #6
            Quoth Kiwi View Post
            egads the grammer, my brain, my poor brain
            Yeah, I half expect a scrawny bald hobbit to start squawking, "My Precious...."

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            • #7
              Quoth Dark Psion View Post
              Anyone else get a picture of Golem in their heads when they reads that?
              Glad I wasn't the only one (DH is very into LOTR).
              "Crazy may always be open for business, but on the full moon, it has buy one get one free specials." - WishfulSpirit

              "Sometimes customers remind me of zombies, but I'm pretty sure that zombies are smarter." - MelindaJoy77

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              • #8
                MENTAL NOTE: Avoid Repsac's uncle.

                "The Customer Is Always Right...But The Bartender Decides Who Is
                Still A Customer."

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                • #9
                  But the question is: Does he like them raw and wriggling?

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                  • #10
                    My first post here.

                    I work at arbys, and my roommate is a "wal-mart associate". Anyway in my small "city" of 18,000 there is a guy known for being rude. He's over the 500lbs. mark, and uses the electric wheelechair cart things when possible. I have only had a situation where he chewed out a "mentally slow" employee (car accident) in the drive-thru window, and cursed at him, so my manager asked him to leave. (latter called the homeoffice and was rewarded with free food)
                    My roommate got a good laugh out of me, when he came home one night and told me that this man was in wal-mart today, walked in the door, looked my roommate in the eye, and wet himself, then took one of the electric carts and sat in it to start his shoping experience. From multiple stories I have heard, he rams the cart into customers if you dont move out of the way.

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                    • #11
                      Welcome to CS, mrmulligan!

                      I remember-back in my fast food days-the man of the cloth who would hit on the cashiers when he came in with his wife and several member of the congregation, but I think the worst story came from my friend R.

                      R was helping out this woman who wanted to buy a bathroom cabinet. (R worked in the hardware section.) R saw the woman standing around looking at the cabinets, so he asks her if she needs help. She said no, and R went back to stocking. Not a minute later, this woman comes barging around the corner, wanting service, and complaining that she could never find any help around here . So R proceeds to try to answer her questions.

                      First, she wanted to know what colours it came in. When she was told that they only came in white, she belittled him about that, wondering why he didn't bring in any cabinets with different colours. (He had nothing to do with ordering at the time) Then she wanted to know the dimentions to it. Rather than bring down the display model, R grabs a catologe, looks up the cabinet, and tells her the listed measurements. Easy, right? Uh, no.

                      Now this lady wanted R to get the box, so she sould see what the pattern looked like, and to measure the peices of wood in the box. R points at the display, tells her that's what the pattern looks like, and re-reads what the dimentions in the catalogue are. Lady throws a fit and threatens to have R's head on a platter unless he does what she tells him to. R goes, gets the box, and brings it out to her, shows her the pattern, and measures what the dimentions were. Lady then leaves, with no thanks, and without buying anything, leaving R with an open box and cabinet laying everywhere.

                      Two notes about this incident:
                      1) R said that was as close as a customer has been to making him cry.
                      2) R told his girlfriend what has happened, and she mentioned that it might be the mother of a girl she knew from school. Fast-forward a couple of years, and I am dating said daughter. Mom seems to be really nice, but I'll reserve judgement until I actually go shopping with her.
                      I pray for the strength to change what I can, the inability to change what I can't, and the incapacity to tell the difference -Calvin, Calvin & Hobbes

                      Being a pessimist and cynical wouldn't be so bad if I wasn't right so often!

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                      • #12
                        Quoth mrmulligan View Post
                        From multiple stories I have heard, he rams the cart into customers if you dont move out of the way.
                        Witnessed at the Sterling Ren Fest.

                        Man in one of those electric carts kept ramming into the leg of someone in line to get food at one of the stalls. The cart driver was trying to get to be first in line since he was an entitlement whore for the fact that his legs were injured in Vietnam and he was a wounded vet.

                        Nothing against vets, I applaud them for what they did for us and am more than willing to help them in any way I can...unless they act like a choad...then don't expect any special consideration from me.

                        Hit the first time the victim complained. The second time the victim yelled at the guy. The third time the vic pulled out his sword and drove the point through the front tire.

                        Security was called out to the scene. At first the vet wanted to press charges and sue the other guy for the damage to his cart and to the emotional anguish of having his day ruined since he can't see the rest of the fair. The victim then showed the large bruises on his legs from the multiple impacts and stated that if the vet pressed charges then HE would press assault charges.

                        Considering that what the vic did to the tire was a misdimeanor property damage charge and what the vet could be argued by a good lawyer as Felony Assult, security took the victim's side and escorted the vet off the fair grounds.

                        All the while I'm eating my lunch and thinking "Wow...Dinner and a show."

                        Mongo
                        Last edited by Mongo Skruddgemire; 10-03-2006, 01:17 PM.
                        I never lost my faith in humanity. Can't lose what you never had right?

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                        • #13
                          That's why I love large gathering of geeks. We're usually armed with something ponty.
                          Burn the land and boil the sea, you can't take the sky from me!

                          I like big bots and I cannot lie.

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                          • #14
                            I think I have you all beat.

                            When I worked at a ghetto McD's, a customer pointed a gun at one of our drive-thru girls because she got his order wrong. She was so scared, the cops had to escort her home.

                            Well, that's more of a dangerous customer than a sucky one.

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                            • #15
                              I don't think any of mine are this bad.

                              We did, however, recently have a Shrieking Shoplifter in the store a handful of days ago (witnessed by another cashier, who later related the tale to me).

                              Apparently this lady is the type who either goes to the self-checkout (where it's harder for a cashier to notice this behavior) or parks her cart right in the cashier's blind spot on a regular register. She leaves half her merchandise in the cart, and when she collects the bags that the cashier has filled, will stuff extra merch into them where the cashier can't see. Unfortunately for her, LP was watching on the cameras this day (likely alerted by this one cashier who's really good at spotting the regular scammers), and caught her after she left the building. At least one of our LP guys looks like a white gangster, and is definitely not the type to mess with (he's a great guy, though).

                              Well, LP brings the lady back in the store, the cops are called, and management goes to talk with the lady. She starts screaming about how it's a setup (until they pull the videos and get the witness statements and the like). Then she starts screaming about how the store is trying to rob her, then directs those robbery accusations against certain members of management, claiming they "always do this to her." Finally, her tantrum went on so long and so loud she was officially banned from the store.
                              "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
                              - Gilgamesh, Final Fantasy V

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