Tweet
I am up at the desk doing my usual thing...and three the very young little girls come up the desk. They are looking sad and the oldest one (I guessed about 5) has huge tears in her eyes. Amongst her tears I decipher that they can't find their parents. She says they left awhile ago & they don't know where they are. I calm her down a bit because her siblings? are about to cry, too.
I tell them I will find their parents. They, of course, don't know what room they are in but thank God they know their last name. They try telling me they have an uncle there too but don't know his name at all nor his room number.
I call their room number that I looked up by last name. No answer. I call my maintenance guy & ask him if he could walk around with these kids and see if he can find their parents outside unloading or something. He is gone about 10 minutes.
While he is gone, I call our GM. She says she is on her way in to figure out what the crap is up. (She has been sick for a week and now has pneumonia, so she is SICK.)
Maintenace guy comes back without kids. Said there was nobody around he could find so he sat them down in their room & turned on their tv to cartoons. I tell him "okay". Let him know GM is on her way. He heads out.
GM gets here. Tells me that the kids CAN NOT be left alone & they need to come up to the lobby area. The phone rings so she calls the maintenance guy to fetch them. He comes up and says that there is finally an adult in the room.
GM wasn't feeling well... She calls them up (she has to redial 5 times because someone keeps answering & hanging up) & tells them that leaving the kids alone when the oldest was only 6 (my guess was wrong, but close) is totally illegal, and she was letting them know that if it happens again we won't have a choice but to call the police. Course, guest tries to argue but GM cut them off at every level.
What did the guest say: "We didn't realize we were gone so long." They had disappeared for about an hour.
We have a pub about half a block maybe from where their room is across a parkinglot...so is that code for, "We were at the bar." Probably...
I tell them I will find their parents. They, of course, don't know what room they are in but thank God they know their last name. They try telling me they have an uncle there too but don't know his name at all nor his room number.
I call their room number that I looked up by last name. No answer. I call my maintenance guy & ask him if he could walk around with these kids and see if he can find their parents outside unloading or something. He is gone about 10 minutes.
While he is gone, I call our GM. She says she is on her way in to figure out what the crap is up. (She has been sick for a week and now has pneumonia, so she is SICK.)
Maintenace guy comes back without kids. Said there was nobody around he could find so he sat them down in their room & turned on their tv to cartoons. I tell him "okay". Let him know GM is on her way. He heads out.
GM gets here. Tells me that the kids CAN NOT be left alone & they need to come up to the lobby area. The phone rings so she calls the maintenance guy to fetch them. He comes up and says that there is finally an adult in the room.
GM wasn't feeling well... She calls them up (she has to redial 5 times because someone keeps answering & hanging up) & tells them that leaving the kids alone when the oldest was only 6 (my guess was wrong, but close) is totally illegal, and she was letting them know that if it happens again we won't have a choice but to call the police. Course, guest tries to argue but GM cut them off at every level.
What did the guest say: "We didn't realize we were gone so long." They had disappeared for about an hour.
We have a pub about half a block maybe from where their room is across a parkinglot...so is that code for, "We were at the bar." Probably...
HERE HERE
Comment