I was haning at the service desk, putting returns into their assigned bins(again) as it was storming outside (again). Anyhoo,a family comes up the the Service Desk with a Superman backpack, and the following conversation takes place:
F=father
M=Mother
C=cashier
cm=cool mamnager
C: Can i help you?
M: Yes, we purchased this backpack, and my son just started going to school last week and the zipper broke.
C: Okay, do you have your reciept.?
M: No. We bought it in Delaware.
<cashier scans item, it comes up $5, as it is on clearance.
F: IT WAS MORE THAN $5, IT WAS $9.95!!!! GIVE US 9.95!!!!!
M: YEAH, YOU HAVE TO GIVE US WHAT WE PAID FOR IT IT"S THE LAW!!!!!!
c: I am sorry but if you don't have your reciept i have to give you the price that scans.
F: THAT IS CRAZY!!!!!!! CAN'T YOU CALL DELAWARE?? WE PAID 9.95!!!!!!
C: I understand, but the item is on clearance now.
F: IF WE FIND IT FOR 9.95 YOU HAVE TO GIVE IT TO US FOR 9.95 IT's THE LAW!!!!!!
c: Well, if we had any they would be reduced because they are on clearance.
F: GIMME A MANAGER!!!
M: YEAH, it was 9.95.
CM: Can I help you?
M: WE PURCASED THIS FOR 9.95 AND SHE WILL ONLY GIVE US $5 FOR IT!!!!
F: YEAH, WE PAID 9.95, IT WAS MORE THAN $5 IT WAS 9.95!!!!!
CM: Do you have your reciept?
M: WHAT DOES THAT HAVE TO DO WITH ANYTHING???? CALL DELAWARE!!!!! WE PAID 9.95.
CM: Okay, firstly, calm down, secondly we cannot give you 9.95 unless you have your reciept because the backpack was BTS, and it is now on clearance.
F: Okay, $5 is better than NOTHING, but we paid 9.95!!!
M: Let's go look, honey, these people have to cut corners to give illegals like her <indicates cashier> benefits.
F: Yeah, and I was born in this country.
CM: Excuse me ma'am?
M: What?
CM: Did you just insult one of my employees?
M<looks scared> Um no.We were talking about someone else.
CM: Good, because if you were insulting her I'd have to ask you to leave, but since you're not I won't.
F: Let's just get the damn backpack. We paid 9.95 for that one though!!!
<they eventually do an exchange, and were much politer.>
F=father
M=Mother
C=cashier
cm=cool mamnager
C: Can i help you?
M: Yes, we purchased this backpack, and my son just started going to school last week and the zipper broke.
C: Okay, do you have your reciept.?
M: No. We bought it in Delaware.
<cashier scans item, it comes up $5, as it is on clearance.
F: IT WAS MORE THAN $5, IT WAS $9.95!!!! GIVE US 9.95!!!!!
M: YEAH, YOU HAVE TO GIVE US WHAT WE PAID FOR IT IT"S THE LAW!!!!!!
c: I am sorry but if you don't have your reciept i have to give you the price that scans.
F: THAT IS CRAZY!!!!!!! CAN'T YOU CALL DELAWARE?? WE PAID 9.95!!!!!!
C: I understand, but the item is on clearance now.
F: IF WE FIND IT FOR 9.95 YOU HAVE TO GIVE IT TO US FOR 9.95 IT's THE LAW!!!!!!
c: Well, if we had any they would be reduced because they are on clearance.
F: GIMME A MANAGER!!!
M: YEAH, it was 9.95.
CM: Can I help you?
M: WE PURCASED THIS FOR 9.95 AND SHE WILL ONLY GIVE US $5 FOR IT!!!!
F: YEAH, WE PAID 9.95, IT WAS MORE THAN $5 IT WAS 9.95!!!!!
CM: Do you have your reciept?
M: WHAT DOES THAT HAVE TO DO WITH ANYTHING???? CALL DELAWARE!!!!! WE PAID 9.95.
CM: Okay, firstly, calm down, secondly we cannot give you 9.95 unless you have your reciept because the backpack was BTS, and it is now on clearance.
F: Okay, $5 is better than NOTHING, but we paid 9.95!!!
M: Let's go look, honey, these people have to cut corners to give illegals like her <indicates cashier> benefits.
F: Yeah, and I was born in this country.
CM: Excuse me ma'am?
M: What?
CM: Did you just insult one of my employees?
M<looks scared> Um no.We were talking about someone else.
CM: Good, because if you were insulting her I'd have to ask you to leave, but since you're not I won't.
F: Let's just get the damn backpack. We paid 9.95 for that one though!!!
<they eventually do an exchange, and were much politer.>
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