"Why's the cost of petrol so high?"
Cos I saw you coming.
"When's the price going back down?"
As soon as you leave.
Yep - said those a couple of times.. to regulars, of course ...
"So, what if I call back and say I'm someone else then?"
Well, in that case, since you've just told me your going to, then I suppose I'll just have to make a note on the account that they can expect you, and to do a full ID check - including driver's license number
Idiot! If you're going to break the law, probably not a good idea to tell us about it first.
"Can we just check that credit card number/license plate number/date/anything else you've already confirmed a couple of times?"
Ah - no - too late, it's already gone through. I always confirm the details I'm given. I always repeat the numbers straight after they're given. If you have a problem with the world changing all around you and you can't keep up, deal with it!
Similarly - "Can we just go through that credit card again".
No - I've given you a receipt number already - there's only 1 way that was possible.
"I just want some information regarding my mother's/brother's/sister's/husband's/wife's/pet canary's account". Often followed by "But I only want to know...".
Hey - there's a thing called the Privacy Act. It's all about laws.. and thus illegal things. That's what you're asking for. And it's not our privacy thing. If you're not on the account, you don't get to find out. Tough if it's a problem for you.... And no, I don't care.
Cos I saw you coming.
"When's the price going back down?"
As soon as you leave.
Yep - said those a couple of times.. to regulars, of course ...
"So, what if I call back and say I'm someone else then?"
Well, in that case, since you've just told me your going to, then I suppose I'll just have to make a note on the account that they can expect you, and to do a full ID check - including driver's license number

"Can we just check that credit card number/license plate number/date/anything else you've already confirmed a couple of times?"
Ah - no - too late, it's already gone through. I always confirm the details I'm given. I always repeat the numbers straight after they're given. If you have a problem with the world changing all around you and you can't keep up, deal with it!
Similarly - "Can we just go through that credit card again".
No - I've given you a receipt number already - there's only 1 way that was possible.
"I just want some information regarding my mother's/brother's/sister's/husband's/wife's/pet canary's account". Often followed by "But I only want to know...".
Hey - there's a thing called the Privacy Act. It's all about laws.. and thus illegal things. That's what you're asking for. And it's not our privacy thing. If you're not on the account, you don't get to find out. Tough if it's a problem for you.... And no, I don't care.
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