This post was two days in the making, so it's long. It started yesterday morning.
10 am
Me: Good morning, XYZ lock & key, How can I help you?
SC: *mumble, mumble* 12 *mumble, mumble* Street. When can you come?
Me: Pardon me, could you repeat that?
SC: WHAT??
Me: Could you repeat that?
SC: WHAT??? SPEAK UP!!
Me: I DID NOT HEAR YOUR FIRST SENTENCE!
SC: *mumble* key made! 12 *mumble* street.
Me: YOU NEED A KEY MADE?
SC: WHAT?
Me: WHAT KIND OF KEY DO YOU NEED MADE?
SC: *mumble* car
Me: What kind of car? Year, make and model, please.
SC: WHAT?
Me: WHAT KIND OF CAR?
SC: *mumble, mumble* car, How much?
Me: WHAT KIND OF CAR?
SC: Chrysler, *mumble, mumble* Street
Me: I NEED THE YEAR AND MODEL PLEASE!
SC: A Chrysler *mumble*
Me: CHRYSLER, WHAT?
SC: Chrysler!
Me What year and model of Chrysler?
SC: Chrysler!
Me: I NEED TO KNOW THE YEAR AND MODEL, BEFORE I CAN GIVE YOU A PRICE OR SHEDULE IT!
SC: WHAT?
Me: WHAT YEAR??
SC: I don't know *mumble*
Me: Please find out the year and model before you call back to shedule KTXBYE *click*
12:30pm
Me: *greeting spiel*
SC: WHAT?
Me *greeting spiel louder*
SC: *mumble, mumble* 89.
Me: IS THIS IN REFERENCE TO THE CHRYSLER YOU'VE CALLED ABOUT EARLIER?
SC: *mumble* 89
Me: So it's a '89 Chrysler?
SC: *mumble* 89
Me: '89 CHRYSLER WHAT??
SC: WHAT?
Me: 89 CHRYSLER WHAT??
SC: *mumble, mumble* I don't know
Me: PLEASE CALL ME BACK WHEN YOU FIND THE MODEL *click*
3:30 pm
He called back one more time. It's a Le Baron. I shedule a service call for today between 3 and 5pm.
Service guy gets there. He's not there. Just his wife. She says to come back when her husband is there. Service guy tells her he's leaving and to call the office if she has any questions. Then calls me in a panic and all pissed off.
Turns out the wife is http://www.customerssuck.com/board/s...ad.php?t=34011
Service guy told me he will NOT go back there. Since service guy is also the boss, I guess they've been banned.

So far I haven't heard from either of them.
10 am
Me: Good morning, XYZ lock & key, How can I help you?
SC: *mumble, mumble* 12 *mumble, mumble* Street. When can you come?
Me: Pardon me, could you repeat that?
SC: WHAT??
Me: Could you repeat that?
SC: WHAT??? SPEAK UP!!
Me: I DID NOT HEAR YOUR FIRST SENTENCE!
SC: *mumble* key made! 12 *mumble* street.
Me: YOU NEED A KEY MADE?
SC: WHAT?
Me: WHAT KIND OF KEY DO YOU NEED MADE?
SC: *mumble* car
Me: What kind of car? Year, make and model, please.
SC: WHAT?
Me: WHAT KIND OF CAR?
SC: *mumble, mumble* car, How much?
Me: WHAT KIND OF CAR?
SC: Chrysler, *mumble, mumble* Street
Me: I NEED THE YEAR AND MODEL PLEASE!
SC: A Chrysler *mumble*
Me: CHRYSLER, WHAT?
SC: Chrysler!
Me What year and model of Chrysler?
SC: Chrysler!
Me: I NEED TO KNOW THE YEAR AND MODEL, BEFORE I CAN GIVE YOU A PRICE OR SHEDULE IT!
SC: WHAT?
Me: WHAT YEAR??
SC: I don't know *mumble*
Me: Please find out the year and model before you call back to shedule KTXBYE *click*
12:30pm
Me: *greeting spiel*
SC: WHAT?
Me *greeting spiel louder*
SC: *mumble, mumble* 89.
Me: IS THIS IN REFERENCE TO THE CHRYSLER YOU'VE CALLED ABOUT EARLIER?
SC: *mumble* 89
Me: So it's a '89 Chrysler?
SC: *mumble* 89
Me: '89 CHRYSLER WHAT??
SC: WHAT?
Me: 89 CHRYSLER WHAT??
SC: *mumble, mumble* I don't know
Me: PLEASE CALL ME BACK WHEN YOU FIND THE MODEL *click*
3:30 pm
He called back one more time. It's a Le Baron. I shedule a service call for today between 3 and 5pm.
Service guy gets there. He's not there. Just his wife. She says to come back when her husband is there. Service guy tells her he's leaving and to call the office if she has any questions. Then calls me in a panic and all pissed off.
Turns out the wife is http://www.customerssuck.com/board/s...ad.php?t=34011
Service guy told me he will NOT go back there. Since service guy is also the boss, I guess they've been banned.




So far I haven't heard from either of them.
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