So this happened about a year and a half ago. At the time, I was working at the gas station on the base. For the story to make sense, I'm going to have to explain some stuff first.
I'm in Europe right now. The gas off-base is horrifyingly expensive (at the time of the story, it was around $8 a gallon). However, on base, gas is sold at the average price in America. Our gas, however, is rationed based on the type of car (horsepower and size of engine and whatnot). Most people get 400 liters, which is plenty. Also, you have to prove that you are, in fact, authorized to purchase on base. This prevents the German government from losing money.
You can also buy gas coupons. You buy, say 100 liters worth of coupons at the American price. You use those to pay at participating gas stations throughout the country. The station sends those coupons in to get the money at their full price. Sale of these coupons is very heavily regulated. You can only buy them at the base you are stationed at, or another base within that country. You cannot go to a base in another European country to buy your coupons.
Now. The suckiness.
I was working (as a cashier) with a spineless meek little supervisor. She was in back doing paperwork.
Cue the sucky customer.
MDW: Major D***Wad
Me:
SS: Spineless Supervisor
MDW: *Enters store. He's the only customer.* I need to buy some super coupons. 200 liters. (They are sold based on type of gas).
Me: Sure, I just need to see your ID and registration please.
MDW: *Hands me ID and registration from the Netherlands. Oh joy. One of these*
Me: I'm sorry sir, I can't sell you these coupons. You have to buy them at your home-base.
MDW: WHAT?? Do you know who I AM??
Me: *Looking at ID* Um, Major *** ***?
MDW: That's RIGHT! Now sell me those coupons!
Me: I'm sorry sir, but you aren't authorized to buy them here. According to AFI whatchamacallit (military regulation), gas coupons must be purchased at your home base or another base within that country.
MDW: I am MAJOR *** ***! And I am in CHARGE of *some group I've never heard of* at *base in the Netherlands*!!
Me: ...
MDW: This is f***ing RIDICULOUS! I always buy my coupons here!
Me: Well sir, I am not allowed to make this transaction. There's nothing more I can say.
MDW: YOU'RE WRONG!! I want you to show me, in writing where this regulation is!!
Me: SS, I need you for a minute.
SS: *Slinks out of the office, I know she's heard everything*
Me: Will you please get me a copy of AFI whatchamacallit?
MDW: And hurry the f*** up!
SS: *disappears into office*
MDW: F***ing ridiculous! They don't even sell regular gas coupons in the Netherlands? How the f*** am I supposed to get them anywhere else?
Me: You asked me for super coupons, so that argument isn't even valid.
I should mention, throughout this entire discussion, MDW was yelling at me and leaning across the counter in a threatening way. Pretty damn scary actually, to little 120 lb female me. But at that point, he got even angrier. He was flat out screaming now, spittle flying from his mouth, face red as a fire truck, fist raised and shaking. He started threatening me, my physical safety and my job, all the time reminding me how important he was at his base. At some point another customer had entered the store, but at that point she disappeared. MDW started demanding a manager (SS was still in the office being useless).
I called my manager, explained the situation, and put MDW on the phone. MDW proceeded to scream at my manager, threatening me to him. Next thing I knew, 2 Security Forces officers (military cops) walked through the door and told MDW to put down the phone.
MDW: WHY THE F*** DID YOU CALL THE COPS??? YOU PIECE OF SHIT WHAT THE F*** IS WRONG WITH YOU???
Me: Sir, I've been standing in front of you this entire time. The only time I touched the phone was to call my manager for you. When do you suppose I called them?
Then the SF intervened and took the guy outside to talk. I told my manager that the SF were here and that I'd call him when it was all over and fill him in, then hung up. One officer took a statement from me. Apparently that other customer had called because she was so concerned. They got here quick because we're not even a 5 minute walk from their station. He was escorted to the SF station and I never saw him again (even though he swore to me that he'd be back to "deal with me"). I filed an official complaint, but I doubt anything was ever done. My manager tried to blame the whole thing on me, saying I handled it badly. I wanted to know why the f*** my supervisor hid in the office the whole time. What good is she if she's not going to deal with anything?? I quit that job soon after.
I'm in Europe right now. The gas off-base is horrifyingly expensive (at the time of the story, it was around $8 a gallon). However, on base, gas is sold at the average price in America. Our gas, however, is rationed based on the type of car (horsepower and size of engine and whatnot). Most people get 400 liters, which is plenty. Also, you have to prove that you are, in fact, authorized to purchase on base. This prevents the German government from losing money.
You can also buy gas coupons. You buy, say 100 liters worth of coupons at the American price. You use those to pay at participating gas stations throughout the country. The station sends those coupons in to get the money at their full price. Sale of these coupons is very heavily regulated. You can only buy them at the base you are stationed at, or another base within that country. You cannot go to a base in another European country to buy your coupons.
Now. The suckiness.
I was working (as a cashier) with a spineless meek little supervisor. She was in back doing paperwork.
Cue the sucky customer.
MDW: Major D***Wad
Me:

SS: Spineless Supervisor
MDW: *Enters store. He's the only customer.* I need to buy some super coupons. 200 liters. (They are sold based on type of gas).
Me: Sure, I just need to see your ID and registration please.
MDW: *Hands me ID and registration from the Netherlands. Oh joy. One of these*
Me: I'm sorry sir, I can't sell you these coupons. You have to buy them at your home-base.
MDW: WHAT?? Do you know who I AM??
Me: *Looking at ID* Um, Major *** ***?
MDW: That's RIGHT! Now sell me those coupons!
Me: I'm sorry sir, but you aren't authorized to buy them here. According to AFI whatchamacallit (military regulation), gas coupons must be purchased at your home base or another base within that country.
MDW: I am MAJOR *** ***! And I am in CHARGE of *some group I've never heard of* at *base in the Netherlands*!!
Me: ...
MDW: This is f***ing RIDICULOUS! I always buy my coupons here!
Me: Well sir, I am not allowed to make this transaction. There's nothing more I can say.
MDW: YOU'RE WRONG!! I want you to show me, in writing where this regulation is!!
Me: SS, I need you for a minute.
SS: *Slinks out of the office, I know she's heard everything*
Me: Will you please get me a copy of AFI whatchamacallit?
MDW: And hurry the f*** up!
SS: *disappears into office*
MDW: F***ing ridiculous! They don't even sell regular gas coupons in the Netherlands? How the f*** am I supposed to get them anywhere else?
Me: You asked me for super coupons, so that argument isn't even valid.
I should mention, throughout this entire discussion, MDW was yelling at me and leaning across the counter in a threatening way. Pretty damn scary actually, to little 120 lb female me. But at that point, he got even angrier. He was flat out screaming now, spittle flying from his mouth, face red as a fire truck, fist raised and shaking. He started threatening me, my physical safety and my job, all the time reminding me how important he was at his base. At some point another customer had entered the store, but at that point she disappeared. MDW started demanding a manager (SS was still in the office being useless).
I called my manager, explained the situation, and put MDW on the phone. MDW proceeded to scream at my manager, threatening me to him. Next thing I knew, 2 Security Forces officers (military cops) walked through the door and told MDW to put down the phone.
MDW: WHY THE F*** DID YOU CALL THE COPS??? YOU PIECE OF SHIT WHAT THE F*** IS WRONG WITH YOU???
Me: Sir, I've been standing in front of you this entire time. The only time I touched the phone was to call my manager for you. When do you suppose I called them?
Then the SF intervened and took the guy outside to talk. I told my manager that the SF were here and that I'd call him when it was all over and fill him in, then hung up. One officer took a statement from me. Apparently that other customer had called because she was so concerned. They got here quick because we're not even a 5 minute walk from their station. He was escorted to the SF station and I never saw him again (even though he swore to me that he'd be back to "deal with me"). I filed an official complaint, but I doubt anything was ever done. My manager tried to blame the whole thing on me, saying I handled it badly. I wanted to know why the f*** my supervisor hid in the office the whole time. What good is she if she's not going to deal with anything?? I quit that job soon after.
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