(Phone rings)
Me: _ _ _
Caller: Hi, may I please speak with _?
Me: She's not in the office at the moment, may I take a message?
Call: Well, actually, are you involved in the management of the business?
Me (thinking): Oh fuck, what happened this time
Me: I'm the office administrator at the moment, perhaps I can help you?
Call: Great, what was your name again?
Me: My name is Peter, and may I ask what yours is?
Call: My name's Jeff, I'm calling from _ [don't remember the business name], I'm calling to ensure that your phone directory listing is accurate for next year
Me: Alright, what information do you have?
Jeff: Company Name, Address, Unit Number, Phone, Fax, Website (saying this information as well)
Me: Yes, that's accurate. Thank you for calling, have a great day.
Jeff: Well, actually, we charge a fee for listing, it's $499.97, plus GST of course, and $20 for your portion of shipping the directories.
[hang up]
[pick up phone, call owner/boss/grandmother]
Me: Hi, someone named Jeff just called, to verify a phone book listing
Her: [sigh], I told them not to call after they asked for $250
Me: They asked for $519.97 plus GST this time.
Her: I spent half an hour with him the other day and was late for an appointment because he didn't mention the fee, I assumed it would be for the white pages, or yellow page
Me: Well, just thought I'd let you know in case they call back later, I'll probably see you later, kthxbye.
Me: _ _ _
Caller: Hi, may I please speak with _?
Me: She's not in the office at the moment, may I take a message?
Call: Well, actually, are you involved in the management of the business?
Me (thinking): Oh fuck, what happened this time
Me: I'm the office administrator at the moment, perhaps I can help you?
Call: Great, what was your name again?
Me: My name is Peter, and may I ask what yours is?
Call: My name's Jeff, I'm calling from _ [don't remember the business name], I'm calling to ensure that your phone directory listing is accurate for next year
Me: Alright, what information do you have?
Jeff: Company Name, Address, Unit Number, Phone, Fax, Website (saying this information as well)
Me: Yes, that's accurate. Thank you for calling, have a great day.
Jeff: Well, actually, we charge a fee for listing, it's $499.97, plus GST of course, and $20 for your portion of shipping the directories.
[hang up]
[pick up phone, call owner/boss/grandmother]
Me: Hi, someone named Jeff just called, to verify a phone book listing
Her: [sigh], I told them not to call after they asked for $250
Me: They asked for $519.97 plus GST this time.
Her: I spent half an hour with him the other day and was late for an appointment because he didn't mention the fee, I assumed it would be for the white pages, or yellow page
Me: Well, just thought I'd let you know in case they call back later, I'll probably see you later, kthxbye.
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