This is not a story from where I work, rather a story from my brother (he works at a different clothing retailer in San Antonio, TX)
Okay, there are four characters in this story; Sucky Customer Daughter 1 (SCD1); Sucky Customer Daughter 2 (SCD2); Sucky Customer (SC) (kinda duh, huh); and Mother of Sucky Customer (MSC).
Okay, my brother is the store manager and was leaving for the day when a family came up to the register to purchase some jackets.
SCD1: You offer a military discount, correct?
ME: Yes, 10% off your entire purchase
SCD1: Cool
Me: Your total after the discount is x dollars
SC: (rolling her eyes) mumbles something to MSC
Me: (gives her the change) Thank You, have a nice evening.
SCD2: Here's my military ID
ME: Cool, your total is x dollars
SC: (rolls her eyes again) How much is the military discount?
ME: We offer 10% off your entire purchase.
SC: Whatever
ME: (gives SCD2 her change) Thank You.
SC: How much is that jacket? (the one she brought to the register)
ME: $14.99
SC: (speaking to MSC) What does it say on "that" rack?
MSC: $9.99
ME: (noticing which rack they're looking at) I'm sorry but that rack says $9.99 and up.
MSC and SC: Where?
ME: The red and white insert (that mind you is in front of a black price point) says "and up"
MSC and SC: Where?
ME: If you look under the $9.99 the insert says "and up"
MSC and SC: Oh, that little thing?
SC: Whatever
ME: Your total is $14.67
SC: (throws a $20 on the counter)
ME: (handing her the change) Thank You, and have a nice evening
SC: (again rolling eyes) K
(as she walks away) They don't know what they're doing, 10% is at least $3
or $4.
Now, mind you not many stores in the mall he works in give a military discount, and even in the entire city there are only a handful of retailers that offer that type of a discount. My associates and I were fuming that she would start complaining about the discount as well as not know how to perform basic math.
If anyone doesn't know how to calculate 10% all you have to do is move the decimal one place to the left and voila you have your 10% discount. Kind of the advantage to a base 10 system.
Okay, there are four characters in this story; Sucky Customer Daughter 1 (SCD1); Sucky Customer Daughter 2 (SCD2); Sucky Customer (SC) (kinda duh, huh); and Mother of Sucky Customer (MSC).
Okay, my brother is the store manager and was leaving for the day when a family came up to the register to purchase some jackets.
SCD1: You offer a military discount, correct?
ME: Yes, 10% off your entire purchase
SCD1: Cool
Me: Your total after the discount is x dollars
SC: (rolling her eyes) mumbles something to MSC
Me: (gives her the change) Thank You, have a nice evening.
SCD2: Here's my military ID
ME: Cool, your total is x dollars
SC: (rolls her eyes again) How much is the military discount?
ME: We offer 10% off your entire purchase.
SC: Whatever
ME: (gives SCD2 her change) Thank You.
SC: How much is that jacket? (the one she brought to the register)
ME: $14.99
SC: (speaking to MSC) What does it say on "that" rack?
MSC: $9.99
ME: (noticing which rack they're looking at) I'm sorry but that rack says $9.99 and up.
MSC and SC: Where?
ME: The red and white insert (that mind you is in front of a black price point) says "and up"
MSC and SC: Where?
ME: If you look under the $9.99 the insert says "and up"
MSC and SC: Oh, that little thing?
SC: Whatever
ME: Your total is $14.67
SC: (throws a $20 on the counter)
ME: (handing her the change) Thank You, and have a nice evening
SC: (again rolling eyes) K
(as she walks away) They don't know what they're doing, 10% is at least $3
or $4.
Now, mind you not many stores in the mall he works in give a military discount, and even in the entire city there are only a handful of retailers that offer that type of a discount. My associates and I were fuming that she would start complaining about the discount as well as not know how to perform basic math.
If anyone doesn't know how to calculate 10% all you have to do is move the decimal one place to the left and voila you have your 10% discount. Kind of the advantage to a base 10 system.
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