Me: morning!
SC: Hi. I was wondering if I could get a second copy of my receipt?
Me: Oh sure *print one off*
SC: ...also I have an issue. The coffee pot for my coffee maker [in room] is not the right one; it's too big. It won't fit together.
Me: (how this has happened, I have no idea.) Oh no! Well, we can bring a new one down for you if you want?
SC: No No no just wanted to yet you know. I will just have cup down here.
Me: Oh okay. Someone must not have made sure it fit. Sure sorry. I will inform housekeeping.
SC: Yeah see they have the filter part on top of the coffee maker and the pot below it, probably in order to cover up that they put the wrong one in there.
Me: Oh no that's how we do it here, so that the filter part doesn't get humid & grow mold, we put the filter basket on the top like that. That way it dries out.
SC: *clearly annoyed* So are you telling me they stuff the creamer and coffee normally in the filter part & put it on top of the coffee maker???? (Expecting me to back down...I have no idea what this guy was trying to hint to???
)
Me: uh...(what? no! what the hell!?)Yep, that is how housekeeping does it here.
SC: OH so you are telling me they are shoving things in that thing with their greasy fingers and expecting....*small sigh*? (Keep in mind, the packets with creamer, sugar, coffee etc are in seperate little bags, and yes placed inside the filter basket we place on the top of the entire coffee maker.)
Me: uh...*giving concerned WTF look*
SC: Oh THAT IS JUST GREAT!
Me: I am so sorry. I can tell housekeeping *he starts walking away like he's just pissed* but better yet if you mention it to the head housekeeper she can...
SC: No, I wasn't meaning to complain.
Me: (trying to lighten the mood) Well, if it helps they wear plastic gloves [housekeeping]! *smile*
SC: YEAH GREAT SO AFTER THEY CLEAN THEY USE THOSE WITH ALL THE MUCK FROM THE BATHROOM??? *big sigh of frustration*!!!!!!ELEVENTY!!!! (our housekeepers tend to stock the room before they commence cleaning BTW! I didn't mention that, but like I knew what was happening....)
Me: I am sorry...I... we clean everything really well.... *he's stomped away to the lobby coffee* (how did this convo go strangely wrong????)
Do you ever have moments where you wonder, "What the crap just happened???"
Was it the early hour? (5am) or what the hell? I am not even sure if the coffee pot was too big like he said or if he is just fucking stupid & didn't put the coffee in the filer basket, connect that and then slip in the coffee pot. Did he put the coffee pot in & try to SHOVE the filer basket thing in after that? And what was with the way we clean and set the coffee pots? THIS IS WHAT OUR HEAD COMPANY WANTS US TO DO TO PREVENT MOLD ISSUES!!!!
what.a.dick.
SC: Hi. I was wondering if I could get a second copy of my receipt?
Me: Oh sure *print one off*
SC: ...also I have an issue. The coffee pot for my coffee maker [in room] is not the right one; it's too big. It won't fit together.
Me: (how this has happened, I have no idea.) Oh no! Well, we can bring a new one down for you if you want?
SC: No No no just wanted to yet you know. I will just have cup down here.
Me: Oh okay. Someone must not have made sure it fit. Sure sorry. I will inform housekeeping.
SC: Yeah see they have the filter part on top of the coffee maker and the pot below it, probably in order to cover up that they put the wrong one in there.
Me: Oh no that's how we do it here, so that the filter part doesn't get humid & grow mold, we put the filter basket on the top like that. That way it dries out.
SC: *clearly annoyed* So are you telling me they stuff the creamer and coffee normally in the filter part & put it on top of the coffee maker???? (Expecting me to back down...I have no idea what this guy was trying to hint to???

Me: uh...(what? no! what the hell!?)Yep, that is how housekeeping does it here.
SC: OH so you are telling me they are shoving things in that thing with their greasy fingers and expecting....*small sigh*? (Keep in mind, the packets with creamer, sugar, coffee etc are in seperate little bags, and yes placed inside the filter basket we place on the top of the entire coffee maker.)
Me: uh...*giving concerned WTF look*
SC: Oh THAT IS JUST GREAT!
Me: I am so sorry. I can tell housekeeping *he starts walking away like he's just pissed* but better yet if you mention it to the head housekeeper she can...
SC: No, I wasn't meaning to complain.
Me: (trying to lighten the mood) Well, if it helps they wear plastic gloves [housekeeping]! *smile*
SC: YEAH GREAT SO AFTER THEY CLEAN THEY USE THOSE WITH ALL THE MUCK FROM THE BATHROOM??? *big sigh of frustration*!!!!!!ELEVENTY!!!! (our housekeepers tend to stock the room before they commence cleaning BTW! I didn't mention that, but like I knew what was happening....)
Me: I am sorry...I... we clean everything really well.... *he's stomped away to the lobby coffee* (how did this convo go strangely wrong????)
Do you ever have moments where you wonder, "What the crap just happened???"
Was it the early hour? (5am) or what the hell? I am not even sure if the coffee pot was too big like he said or if he is just fucking stupid & didn't put the coffee in the filer basket, connect that and then slip in the coffee pot. Did he put the coffee pot in & try to SHOVE the filer basket thing in after that? And what was with the way we clean and set the coffee pots? THIS IS WHAT OUR HEAD COMPANY WANTS US TO DO TO PREVENT MOLD ISSUES!!!!
what.a.dick.
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