And so it begins, in freaking November.
A woman who owes us nearly £3,000 (for electricity, wtf?) is going to court on monday so we can get a disonnection order.
She called today to try and arrange something, however, she refused to pay anything towards the debt now, refused a preapayment meter, refused to give me any details so i could assess her for one of our debt-help schemes....in other words refused to help herself and di the utmost to piss me off.
In the end i lost it a bit and said "If you won't agree to one of our payment shcemes the account will go for warrant."
At which point she started making sobbing noises (which mysteriously stopped every time she wanted to curse at me) and after a few more insults. (I'm apparently a horrible horrible woman with no life) she said:
"But it's christmaaaaas sooooon! You're taking away my kid's presents, why would you want to ruin christmas for my poor kids!"
I just repeated what i'd said before, this happened about nine times until she snapped "I hope you die on christmas day!" at me and hung up.
Personally i think little Timmy and little Jenny will be happier if they have electric on christmas day than not.
And it's only going to get worse *sigh*
A woman who owes us nearly £3,000 (for electricity, wtf?) is going to court on monday so we can get a disonnection order.
She called today to try and arrange something, however, she refused to pay anything towards the debt now, refused a preapayment meter, refused to give me any details so i could assess her for one of our debt-help schemes....in other words refused to help herself and di the utmost to piss me off.
In the end i lost it a bit and said "If you won't agree to one of our payment shcemes the account will go for warrant."
At which point she started making sobbing noises (which mysteriously stopped every time she wanted to curse at me) and after a few more insults. (I'm apparently a horrible horrible woman with no life) she said:
"But it's christmaaaaas sooooon! You're taking away my kid's presents, why would you want to ruin christmas for my poor kids!"
I just repeated what i'd said before, this happened about nine times until she snapped "I hope you die on christmas day!" at me and hung up.
Personally i think little Timmy and little Jenny will be happier if they have electric on christmas day than not.
And it's only going to get worse *sigh*
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