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Oh how I love working at a game store again! [/sarcasm]
On a serious note, I do love games and I do love working here, but I don't love dealing with the traditional game store SCs.
You mean my scratched up crap is worth nothing?!
A guy came in to trade in a whole pile of games and an old PS2. The system worked fine and was in decent condition, but the games...
Well the games were apparently primarily used by two boys ages 6 and 8 I'd guess. Kids beat their stuff up, that's not exactly a mystery and these games were scratched to HELL and back. Couple that with the fact that PS2 games don't exactly trade in for a fortune these days so Dad had to cough up around $300 for the PS3 and games he was trading up to. Surprisingly, Dad was pretty cool about the whole thing. Yay! Crisis averted.
BUZZ! Wrong!
An hour or so later, Mom of the year shows up and this conversation happens:
MOTY: What's the deal with this? (waving receipt in my face)
Me: Ma'am?
MOTY: My husband traded in a bunch of stuff earlier for a PS3 and you ripped him off!
(Ah ok, now I know what this is about)
MOTY: Do you have any idea how much money I spent on all those games? And what's this? "Rerfurbishment fee"?
Me: The games were badly scratched ma'am, we have to send them away to be fixed up before they can be resold and for that, we charge a fee.
MOTY: That's bullshit! The games all work fine on our Playstation!
Me: That may be the case, but there's a good chance they'll cause problems for other people. (I show her one of the games traded in that's loaded with scratches) See how dinged up this disk is?
MOTY: Oh it's not that bad! Here. (she grabs the disk from me and proceeds to try and use her sleeve to wipe them off and hands it back to me) There, good as new.
Me: Sorry ma'am, the disc is still beat up.
MOTY: I demand you give me more credit for these games. They should be worth AT LEAST $5 to $10 each.
(Ah, now I recognize you, you're on those silly people who knows FUCK ALL about how trade values work)
Me: Actually ma'am, the NEWEST PS2 games might be worth that much, most older ones go for $5 or LESS and I do remind you, your husband gave us a signature authorization on the trade and gave us the okay to do it. You may want to take this up with him.
MOTY: Are you insulting my husband?
Me: No, I am simply saying that your husband raised no objections when this transaction was made so there's nothing we can do about it.
MOTY: That's it! (rips receipt from my hands) I'm leaving...and I'm NEVER COMING BACK HERE AGAIN!. *stomps off*
Sure lady...you have a 6 year old boy and 8 year old boy, as I much as I desire the opposite, I can say with reasonable certainty that you will, at some point, be back.
I should've smelled her coming...
LITERALLY. This customer wasn't particularly sucky, but I would estimate she was wearing about 58 layers of PERFUME that absolutely funkified a ten foot radius on either side of her. This stench was so strong that even 30 minutes after she left it was still highly noticeable.
My CW, who had the unfortunate task of ringing her out, said he was struggling to breathe while she was standing in front of him. After she left he and I both commented on how awful a smell it was. I don't know what perfume brand it was, but the fragrance was HORRIBLE.
The laziness shall stop here
I think it's great you want to trade in some games with our store, but please, for the love of all things decent, DO NOT CALL THE STORE TEN SEPARATE TIMES TO ASK FOR TRADE IN VALUES ON TEN SEPARATE GAMES! Bonus points of suck if I have told you after the third time that you'll have to bring the games in for me to give you a figure on. Extra bonus points of suck if you have the nerve to call ME lazy because I won't look up the values for you.
You don't have any in?!!
Ok let's analyze the facts here:
1. You came in looking for a considerably popular game that just came out today.
2. You have no preorder for said game.
3. It's almost closing time.
Despite this, you are still "shocked and appalled" that we GASP! - do not have your precious game in stock? Wow...just wow.
Also don't play the "don't you have it in the back?" card with me. I already know we don't. Insisting I go back and look anyway, will not help your cause, but will allow me to take a much needed bathroom break.
Oh so you're THAT GUY, good to know
Every game store has at least one of them. That one geeky/nerd type who has likely never had sex or a girlfriend. The guy that apparently has no life outside of playing games.
The guy who will stand around by the counter for OVER AN HOUR, buy absolutely nothing and talk the associates ears off about the most inane stuff. I don't care that the Super Gun is actually more powerful than the Super Duper Gun. I don't care that you've finally made it to level whatever of WoW or finally got the best ending on some shooter game. I have no opinion on which female Mortal Kombat character is sexier, nor do I have any idea about the backstory of some obscure character from Halo.
Despite it being highly apparent that I have no interest in listening to your rambles longer than a few minutes, you insist on milling around. How can I make you realize I DON'T CARE. I don't think I can, you'll just be back next week and the week after that and the week after....
On a serious note, I do love games and I do love working here, but I don't love dealing with the traditional game store SCs.
You mean my scratched up crap is worth nothing?!
A guy came in to trade in a whole pile of games and an old PS2. The system worked fine and was in decent condition, but the games...
Well the games were apparently primarily used by two boys ages 6 and 8 I'd guess. Kids beat their stuff up, that's not exactly a mystery and these games were scratched to HELL and back. Couple that with the fact that PS2 games don't exactly trade in for a fortune these days so Dad had to cough up around $300 for the PS3 and games he was trading up to. Surprisingly, Dad was pretty cool about the whole thing. Yay! Crisis averted.
BUZZ! Wrong!
An hour or so later, Mom of the year shows up and this conversation happens:
MOTY: What's the deal with this? (waving receipt in my face)
Me: Ma'am?
MOTY: My husband traded in a bunch of stuff earlier for a PS3 and you ripped him off!
(Ah ok, now I know what this is about)
MOTY: Do you have any idea how much money I spent on all those games? And what's this? "Rerfurbishment fee"?
Me: The games were badly scratched ma'am, we have to send them away to be fixed up before they can be resold and for that, we charge a fee.
MOTY: That's bullshit! The games all work fine on our Playstation!
Me: That may be the case, but there's a good chance they'll cause problems for other people. (I show her one of the games traded in that's loaded with scratches) See how dinged up this disk is?
MOTY: Oh it's not that bad! Here. (she grabs the disk from me and proceeds to try and use her sleeve to wipe them off and hands it back to me) There, good as new.
Me: Sorry ma'am, the disc is still beat up.
MOTY: I demand you give me more credit for these games. They should be worth AT LEAST $5 to $10 each.
(Ah, now I recognize you, you're on those silly people who knows FUCK ALL about how trade values work)
Me: Actually ma'am, the NEWEST PS2 games might be worth that much, most older ones go for $5 or LESS and I do remind you, your husband gave us a signature authorization on the trade and gave us the okay to do it. You may want to take this up with him.
MOTY: Are you insulting my husband?
Me: No, I am simply saying that your husband raised no objections when this transaction was made so there's nothing we can do about it.
MOTY: That's it! (rips receipt from my hands) I'm leaving...and I'm NEVER COMING BACK HERE AGAIN!. *stomps off*
Sure lady...you have a 6 year old boy and 8 year old boy, as I much as I desire the opposite, I can say with reasonable certainty that you will, at some point, be back.
I should've smelled her coming...
LITERALLY. This customer wasn't particularly sucky, but I would estimate she was wearing about 58 layers of PERFUME that absolutely funkified a ten foot radius on either side of her. This stench was so strong that even 30 minutes after she left it was still highly noticeable.
My CW, who had the unfortunate task of ringing her out, said he was struggling to breathe while she was standing in front of him. After she left he and I both commented on how awful a smell it was. I don't know what perfume brand it was, but the fragrance was HORRIBLE.
The laziness shall stop here
I think it's great you want to trade in some games with our store, but please, for the love of all things decent, DO NOT CALL THE STORE TEN SEPARATE TIMES TO ASK FOR TRADE IN VALUES ON TEN SEPARATE GAMES! Bonus points of suck if I have told you after the third time that you'll have to bring the games in for me to give you a figure on. Extra bonus points of suck if you have the nerve to call ME lazy because I won't look up the values for you.
You don't have any in?!!
Ok let's analyze the facts here:
1. You came in looking for a considerably popular game that just came out today.
2. You have no preorder for said game.
3. It's almost closing time.
Despite this, you are still "shocked and appalled" that we GASP! - do not have your precious game in stock? Wow...just wow.
Also don't play the "don't you have it in the back?" card with me. I already know we don't. Insisting I go back and look anyway, will not help your cause, but will allow me to take a much needed bathroom break.
Oh so you're THAT GUY, good to know
Every game store has at least one of them. That one geeky/nerd type who has likely never had sex or a girlfriend. The guy that apparently has no life outside of playing games.
The guy who will stand around by the counter for OVER AN HOUR, buy absolutely nothing and talk the associates ears off about the most inane stuff. I don't care that the Super Gun is actually more powerful than the Super Duper Gun. I don't care that you've finally made it to level whatever of WoW or finally got the best ending on some shooter game. I have no opinion on which female Mortal Kombat character is sexier, nor do I have any idea about the backstory of some obscure character from Halo.
Despite it being highly apparent that I have no interest in listening to your rambles longer than a few minutes, you insist on milling around. How can I make you realize I DON'T CARE. I don't think I can, you'll just be back next week and the week after that and the week after....
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