Meet Karma; She's a bit*h like you

[depechemodefan]

About 8 years ago there was the really crappy customer. She will monopolize the librarians time (talking about her problems, like she has no lights because the fuse box isn't working...this problem went on for a long time), and she had mulitple library cards to log into the computers.

Customers are only suppose to have one library card. They log into the computer with the card number, and only get 2 hours a day. Also, they get 30 min. at a time. So when their 30 min. are up, they can't log back in to the computer they were on, though they can log into another computer.

So people get mulitple cards somehow. they sit at one terminal, and as people wait for a terminal the a$$ will use up the 30 min. then log in with another number.

So one day 8 years ago I was helping someone at a computer with a website. I see this crappy customer's time is up and I see people are waiting for computers. Then I see her log in again.

Me:
cc: crappy customer

Me: Ma'm you already had 30 min. You have to get up. Also, you are not suppose to have 2 cards.
cc: but the librarian gave me this second number! (note: she had a library card no written on a piece of paper).
Me: Sorry, you only get 30 min. at a time.

I turn back to the customer I was helping, and I turn back latter and see she's still on the computer.

Me: ma'm you have to get up.
cc: but you told me I had 30 min.!

Unfortunately, a weasel who was next to her told her to trade places with him. Which still doesn't free up a computer for people waiting. I was too busy with the other customer that I couldn't tell them anything. then I got too afraid to say anything because if felt if I did he will get hostile. And I'm used to the management not saying anything to the customers and I get to be the bad guy.

So for a long time she will log in with multiple cards.

I recenlty saw her after a few years. She's now in a scooter. She wanted one of the world language computers because she's handicapped and the world language computers are on tables, not like the other computers that are on high tables. She bitched to my co-worker though.

cc: no one gets off the computers! I've been waiting for a computer and these people have multiple cards and spend all day on the computers!

hee, karma. Though honestly the computers on the first floor are connected to a reservation system, so you just can't sit and log in on the same computer. You get logged out and you have to go back to the reservation system to get in the queue for a computer. The third floor computers were another matter.

[Elevator]

She should rascal her ass over to the karma buffet to get 2 servings of irony along with a scoop of stfu sauce.

[Crazeyal]

Wonderful story. Peoiple like that rarely get what they deserve. It gives me hope when it does happen!

[tollbaby]

heh Sounds like the Ottawa Public Library Once had a friend ask me for my library card number so he could use it at the computers. NO WAY!!!! You're not surfing for pr0n and mudding on MY account bucko!

[Apathy]

Too bad she didn't realize the entire situation. Great that she got her comeuppance, but I always want them to say, "Holy shit, this was the kind of BS I used to pull. What a shit-eating bastard I am."

[depechemodefan]

I was tempted to interupt her and tell her "hey, you always had multiple cards, why are you complaining?" But she's a crier adn probably start off with her problems. She would not register what I said, or at least pretend not to register.

Also, to log into the World Language computers, the librarian has to log you in. for some reason she has a new card and does't have a password yet (you make your own password). My co-worker told her that her password was the last 3 numbers on her card. Of course the moron forgot that and kept on typing in the last 4 numbers when she went to log in to the computer. (You log in to a reservation computer, with you id and password, and when you get to the assigned computer you log in again with you id and password).

I decided to fix her wagon by changing the time alloted on the computer. People get 60 min. and I changed it to 35 min.

[CrazedClerkthe2nd]

heh Sounds like the Ottawa Public Library Once had a friend ask me for my library card number so he could use it at the computers. NO WAY!!!! You're not surfing for pr0n and mudding on MY account bucko!

You're from Ottawa, Canada??

If so, SWEET! I was born there and have spent most of my life there (don't live there now) but I love the city and can't wait to go back. It's the one place to me that always truly feels like home.

[jedimaster91]

Your system sounds similar to what we use. Is it possibly Envisionware?

We have that same issue with multiple cards. And then the mayor decided a great way to get people to vote for his library tax was to GIVE EVERYONE IN <local public school system> A BRAND NEW SPECIAL CARD!! Little did he realize that all the little hooligans ALREADY HAD SEVERAL CARDS.

So not only did his library tax get shot down, but now we have to deal with the fallout from these stupid new cards. We combine records when we find duplicates, but I seem to be the only one who cares that the punks are hogging my lab all day.

[depechemodefan]

Your system sounds similar to what we use. Is it possibly Envisionware?

We have that same issue with multiple cards. And then the mayor decided a great way to get people to vote for his library tax was to GIVE EVERYONE IN <local public school system> A BRAND NEW SPECIAL CARD!! Little did he realize that all the little hooligans ALREADY HAD SEVERAL CARDS.

So not only did his library tax get shot down, but now we have to deal with the fallout from these stupid new cards. We combine records when we find duplicates, but I seem to be the only one who cares that the punks are hogging my lab all day.

I don't know the system. Though also part of our problem is we give out "computer use only" cards, for A) Tourist, who really don't need to shell out money to check their email B)the paranoid people, who don't want to have their name in our system, in case the FBI/CIA/KGB/their wife is trying to track them down. So anyone can come in and give fictious names, or say they are "Joe B. Smith" one day and "Joe C. Smith" another day. Also, since you need a physical card for making copies, then the "computer use only" cards are also for C)people who leave their cards home.

But I have a way to find people using their same names for multiple cards and delete all but one card, hee.