I'm the worlds suckiest customer!

[Binky]

far out!

What a mess!

A few moths ago I booked for music for the wedding day. However the FH decided he wanted something different, and so I didn't send them back any comfirmation or the deposit till he made up his mind. Then I forgot.

When he decided to change everythnig, he agreed to cancel for me. So as I said I forgot all about it. Fastforward a few months, wedding is TOMORROW. The people call me asking my why no payment has been made and why final details not sent. I'm confused, I told them we cancelled with them. Nope no cancelation is recorded. SHIT. I ring FH yes, he sent a cancelation.

The lady tells me that I'm very irrasposable for not cancelling two weeks ago and that now she has to cancel the group and it's a big hassel for her. Look fair enough really, I can understand the annoyance this has caused.

Anyways I look up emails and my account details. I never confirmed or paid the deposit. The full payment was due a week ago, as well as final confirmation. It's been MONTHS (I was very organised) so I'm confused as to why I didn't get a call any earlier about all of this. Specially when I never made the original booking deposit. FH and I assume (stupid) they got the cancelation email and all was sweet.

Now according to their contract we owe them the full amount of the booking fee for cancelling on them so late in the game. I'm not surewhat to do, I've not signed anything, however the last email I personally had sent before I got the final confirmation sheets (which I never sent) was saying yes all is go.

AHHH I'm such a SC! what the fuck have I done! I can't afford to pay for a band that won't be doing anything at all!

[Chromatix]

You never sent the deposit or a confirmation. So why are they expecting to have a gig at this stage?

[Binky]

No clue, but the fact I didn't make sure it was all cancelled still makes me think I'm at least pacially if not completly to blame for the lack of communication.

Still confuses me why they chose to call me the day before rather than the week/two weeks before to ask for the deposit and finaly payment.

[Apathy]

Well, you're a little at fault I'd say, but nearly as much as they are. If I was running a business, and someone didn't pay on time or contact in any way about it, I'd probably try to get a hold of them to find out what was going on, rather than make a big deal about it two weeks late.
If I were you, I'd contest the payments they want. They didn't hold up their end of the bargain either, so tough luck for them.

[Binky]

yes I'm at fault. Man I suck

little update: FH rang them to find out what went wrong. And the lady abused him, telling him he was imature, irrasponsable, that he's getting married tomorrow and it's not going to last long with his attitude, in fact it probably won't last long anyways (no not exagerating!) . She tried laying the guilt trip on him saying she was in hospital (if its true it's then it is sad she was in hospital) when he asked why she neved contacted us when we never paid up the deposit of the final payment or even confirmed. Ranted about how he's a bad person and blah blah blah

She was essentially really nasty to him. So me thinks despite my suckyness which DID start ALL of this, I'm glad we didn't go with them because WOW if that's how they behave when things don't go their way I don't want to deal with them!!

[raw456]

You have my sympathies Binky, I get married in 9 weeks and can understand your stress levels.

If you never paid a deposit, nor signed any contract, they shouldn't be able to hold you legally for any monies they claim are owed. With no proof of booking, they really havent got a case against you. (you would have to check with your local trade practised laws to make sure though, I'm only familiar with Australian Fair Trading)

Just enjoy your wedding, your better off without them anyway. Have a fabulous day

[Kiarna]

Ok I deal with this all the time at my job.
She's a bitch who is trying to con the money out of you cause she wasn't organised.

If there was a cancellation email sent by FH grab that, make sure it is dated. Basically even though it was approved, no formal approval process was entered into. Surely in the contract there is a clause saying if payment of the deposit is not made then the booking is not confirmed.

Check this, then write an email stating that there seems to have been a miss communication. No formal agreement was entered into with no payment or confirmation was made (enter the clause of the contract here). Then state that FH sent an email of cancellation on this date and attach the email. If there was an issue with this there should have been communication to this extent.

Sign it regards and state that while there was a mistake made it appears that protocol was adhered to at your end and therefore no cancellation fee should be paid.

She's just narky cause she's lost out on money and now she wants to blame you. Yes you should have called to confirm, however she is being more sucky. Trust me its quite common!! And you can forget one thing in the lead up to your Wedding!!

[One-Fang]

Theoretically they could take you to court/claims and a judge may side with them - only if you can't prove FH made the cancellation. But even then, it would be for a portion of costs, not full, and since you did not sign the contract in question, you are not bound by its requirements. That means, if the band had provably denied other work because they had your gig booked, you might be liable for something, but there's nothing here that would hold you to the clauses in their specific gig contract, since you never signed or agreed to that specific contract.

Basically, I think you're in the clear. If FH actually did send a cancellation as he claims, you're fine. If they had any doubts it was legit (since it came from a different person than who made the arrangement) they should have checked with you at the time.

[friendofjimmyk]

Since you didn't sign any contract I don't think you owe them any money. Is there anything in writing? If there is a cancellation email I would print that off to them and show them the email and the date. If not, you still didn't sign anything with them. If there was a deadline for you to make any kind of payment and you had not paid them that deposit...then they should've called you when that deadline was up...not the day before the event is supposed to happen. That is irresponsible of them.

[tamezin]

Since you didn't sign any contract I don't think you owe them any money. Is there anything in writing? If there is a cancellation email I would print that off to them and show them the email and the date. If not, you still didn't sign anything with them. If there was a deadline for you to make any kind of payment and you had not paid them that deposit...then they should've called you when that deadline was up...not the day before the event is supposed to happen. That is irresponsible of them.

Each state is going to have different rules regarding this, but a court may consider a verbal agreement / contract to be valid. However, if your FH can find the cancellation e-mail you should be good. And, no I don't think you are a Sucky Customer in this situation, nor are you irresponsible. Anyone who has planned a wedding knows that with everything that must be remembered and planned, it is a breeding ground for mishaps. That's why there are soooo many great wedding horror stories to be found.

[Bramblerose]

Any person who is expecting to do services without collecting the agreed upon deposit and payment is a fool.

I would have crossed you off my calendar weeks ago, but then I am organized and a solid grasp of my personal worth.

[El Pollo Guerrera]

Off Topic...

Wedding story: a friend got married last year, and they tried to keep the wedding small, personal and inexpensive. Wedding was held outdoors at a farm owned by another friend/landlord. All the wedding music was picked by the bride and groom and loaded onto the best man's Ipod (not me), with the playlist set up so that the proper songs would play in order at the right time.

Before the ceremony, someone (not me) picked up the Ipod to see what music would be playing and what other songs the best man had... and didn't set it up so that the proper songs would play.

As the bride begins to walk down the aisle, someone starts the music...

Guess what song starts playing?

(whistling Jeopary music)






















(Jeopary music ends)

"Dirty Deeds Done Dirt Cheap" by AC/DC.


True story, my hand to God.

[JustaCashier]

Oh man El Pollo!

If I'd had a mouthful of food or beverage, I would have seriously violated Rule #1!

Mike

[Binky]

elo pollo LOL classic!

Well the wedding went off without a hitch despite having a rather bad cold I'm now officially married!

A few funny things happened. I was so nervous about tripping that I concentrated too hard when walking up the steps.....and tripped on my dress LOL. My nephew wasn't too happy about being made to walk down the "aisle" and chucked a stinker heheheehe but he looked so cute everyone just went awwwwwww where I was standing there was grated and my heals kept falling down into them and so every time I moved I almost fell over LOL. I grabbed the wrong hand when I went to put the ring on DH. When we went to get the photos it POURED with rain but it was so funny, all of the bridesmaids, groomsmen myself and DH huddled under cover while the photographers ran to get umbrellers. Lots of rather funny photos there.

hrm....can't remember much more lol I'm sure there is pleanty on film that I will see lol. Apparently the bridesmaids tripped on the stairs as well.

anyways....as for the music...I'll see what happens...see if they try to contact me again for money and get DH to look for the email. Anyways off to the honeymoon bye bye!

[persephone]

A few funny things happened.

Congrats and glad it went well! Also, every wedding should have those funny moments. They make for great stories and great memories!

One of my cousins had a "perfect" wedding. No one remembers much about it anymore beyond "she looked pretty". Me, my sister and my brother? And all of hubby's brothers? There were screw ups and tantrums and miscommunications and, during one, one of the groomsmen falling out during the wedding itself (younger brother -- he forgot to eat). And know what? They make great stories that we can all talk about and laugh about and share. And we all REMEMBER it all!

Have fun on the honeymoon. Let us know how it goes with the company!