i'm new, but i already got some things to say

[danegrous_21]

well, i just discovered this site today, and kinda feel like i found my own peice of heaven, finally i place where i can see, people that are annoyed working with mass public, but i digree. i work at a sports/outdoors store(anyone living most southern states, can guess this, its in the name)but i dont work in the sports or outdoor depts, i work in apparel so, the list of doom says this:

The 'You must know everything, you work here' Customer.

These are the type who pull you out of your clothing department and expect you to have expert knowledge on gas grills, auto care products, or the inner workings of microwaves. They seem to be appaled that, as an employee of a big box retail store, you aren't thoroughly trained on EVERY product you sell, regardless of the department, and think it is depressing that you can only read off the product's boxes when they ask how it works, etc.


they happens to me ungodly amount of time. i work with clothes, i have no more of a idea more about what the difference between a softball bat and a baseball bat more than you do? no, i cant explain the real inworkings of this smoker we have. funny thing though, it works that way through out the store with any dept. most of time i never get to leave my dept, i really dont even know anybody else in the store. if you ask me anything that doesnt relate to clothes(except socks, thats footwears bus.)and where the bathroom is, im ref. you to another person in that dept, b/c i have no earthly idea about your question. thats the working of my job, i have more to say, but im goin there right now. so ill say something after i get back. thanks for making this site, it gave me some good laughs and some great anger for others.

[Mr. Rude]

Ummm...You're welcome

*takes credit for website & scampers away yelling "WOOHOO" like Daffy Duck*

Welcome to the gang

[Sandman]

Welcome!

Remember rule #1,

Don't eat or drink anything while viewing this website. Your computer/monitor/keyboard/pet will love you.

[Kyree]

Hehehe. Welcome to the site I know exactly how you feel. I work in a grocery store, in the Deli. I know nothing of anything else there, and yet I'm supposed to.

[georgiab]

I remeber when I worked at Lowe's and Home Depot people would say hurtful things to me just because i didn't know every single product/costs/warranty/location. I was a cashier for bot so I defiently was not trained to decipher the difference between John Deer and Dewalt...it's all the same to me that's why I was a CASHIER! So I completely relate to your stories...

[BusBus]

Welcome!

I totally remember the customers who would expect you to know **everything** about each item. Usually, reading the box to them did the trick. Granted, I worked in small stores, so, when it was quiet, I could walk around and read the labels and boxed and learn something new.

What these people don't realize is that if the staff were to be trained to know everything about every product in the store, the training costs would be through the roof. And who is going to pay for this? The customer! So either pay $29.99 for something, or pay $69.99 for the same item but in a store with staff members who know every little thing about that particular product.

-BusBus

[Worker-Intellectual]

I absolutely hate that. I am a cashier, but I spend a lot of time on the floor putting stuff away, and I get all these questions from wannabe handymen/mechanics that I pretty much have to be a tradesperson to answer (sports and seasonal, I have no clue.). I'm not completely stupid, and I know a bit about hardware and auto parts, but they ask questions waaaaaay beyond my knowledge. Bonus points if they pull me away from screwdrivers to ask me a question about crock pots. I can barely make mac and cheese and you want my advice on how to roast a turkey? And no, I don't know what the thing that goes on the end of the thing to hook the thing up to the thing is!

And for all you people who need to screw something heavy into drywall, find a f***ing stud you moron!

[CrazedClerk]

You can sometimes try the "I'm new here" excuse, regardless of how long you've actually been employed.

[Jester]

Bonus points if they pull me away from screwdrivers to ask me a question about crock pots. I can barely make mac and cheese and you want my advice on how to roast a turkey?

You'll be happy to know that I am one of those know-it-all customers....but the GOOD kind. As in....SC asks you, Screwdriver Person, about something in kitchenwares...say, the best skillet to use for such and such a recipe. If it is something I know about (like cooking, or cycling) and I can see the employee has that look going, I will jump in and offer my advice...which is usually appreciated by both the clueless SC and the grateful employee.

And yes, kids, if you have questions about cooking, I can probably answer them. Among other things. I rock.


(And yes, I keep my mouth shut when it is a topic that I have no clue about Like, say, gardening. Cause to me plants are either ingredients or garnish!)

[Department stores *sigh*]

i think the worst little side comment i got was when i was a stock guy. My job was basically to be the janitor and lacky of the store where i wuld gather carts, do carry outs, build things, clean up spills and stuf like that. A guy asked me what the inner working of a microwave or something was and i told him 'i'll go grab someone who knows the area' and he responds with 'well u DO work in his store right?'

sure bud. do you ask the janitor at the local law firm how the Peterson case is going?

[Kyree]

You can sometimes try the "I'm new here" excuse, regardless of how long you've actually been employed.

I wish I could use that...but my work makes a point to stamp how long you've been working at the store on your name tag >.< "Kyree, happily servring you for 2 years!"

[Discourtesy Clerk]

I wish I could use that...but my work makes a point to stamp how long you've been working at the store on your name tag >.< "Kyree, happily servring you for 2 years!"

"Uh...it's a typo. Yeah, sorry, they meant days."

A little OT... During my first month or so at my job, I was wishing that they would give us those "I'm New" stickers on our nametags. It was really frustrating having someone come up to me and ask me a hard question, then when I told them I didn't know, looking at me like I'd just swore the world was flat. Then I'd just hurriedly apologise for being new, and scurry off to find a knowledgeable employee.

[Pezzle]

See, I'm a PC Repair Technician but I'm also trained as a Product Specialist at CC. So when people ask me (while I'm working inside a computer mind you) something about PC parts/Cameras/MP3 players and where to get them, I refer them to another associate or give them some sound information. However, I often get people asking me about car stereo systems and differences between HDTVs.

There's a reason why I work in PC Repair Tech, not in Car Audio people.

"You work here, you should know!"

[KuzcoLlama]

A little OT... During my first month or so at my job, I was wishing that they would give us those "I'm New" stickers on our nametags.

Heh, I solved that problem at one of my jobs. For newer people, we had stickers where we could write our names.

So, I wore two:

"Hi I'm New!"
"KuzcoLlama"

[Zombi]

I get questions about our produce:
-Where do your dried apricots come from? (um, apricot trees? )
-Was this chicken fresh when it was frozen? (I hope so)
-Why are your apples so cheap? What's wrong with them?
-Can I refreeze these cakes? (No. Once you defrost them, you can't refreeze them, unless you like jam-and-cream flavoured mush)

Mostly valid questions, but I'm a cashier. I know prices, and not much else, except for the cake one, but that one's pretty obvious.