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More fun with the drinking public!

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  • More fun with the drinking public!

    Two stories from the other night.

    Tip Runners

    There is a type of person I have dubbed "Tip Runners," and a group I had the other night epitomized them. What this group did was, after I had dropped off the check (just under $48), they came up to me, handed me the check and some cash as they were semi-rushing out of the establishment, and magnanimously said "Keep the change." After they left, I look down into my hand and see.....$52. $4 and change...for a $48 tab...hmmm. And of course they said the "Keep the change" line as if it were some big deal. I honestly believe that these people are too embarrassed to stick around after they have paid and tipped, and they know they are tipping poorly, but their cheapness wins over their embarrassment, so they just bolt. Tip Runners. I don't know why, but that title seems to fit. Oh, incidentally, 9 times out of 10, people who DO tip really well do not say "Keep the change" with that air of doing me a favor. They may use the phrase, but they do it more in a humble way, such as "the rest is yours," said quietly. The basic difference being, I guess, that the second type is not acting like they are doing me a favor, but merely repaying me for the services I have rendered them.

    Karma

    Separate checks on large parties are a pain to do. They are even more of a pain to do when they large parties don't tell us to make the checks separate until all or much of the stuff has been ordered. However, one of my jobs has a very simple house policy: no separate checks. The servers LOVE this. The customers, not always so much. Anyways, I get a group of about 10. They order drinks, I bring the drinks, then they tell me "we need separate checks." I apologize to them and explain that we do not, in fact, do separate checks. House policy. They don't seem too thrilled about it, but whatever. They order food, they order more drinks, etc. Finally they get the bill. "Are you sure you can't do separate checks?" Yes, I am sure, especially now. Anyway, they give me two credit cards and have me split it down the middle. (That we can do. Actually, we can do any amount on multiple credit cards that they want me to do, as I explained to them. It is just the CHECK that won't be separated.) I run the credit cards, and although this party is more than 6 people, and I could very well slap an 18% gratuity on them (another great house policy), I figure what the hell, I'll roll the dice, maybe they'll realize that I was nice about that and tip me well anyway, especially since they have had top notch service, thank you very much.

    WHY I thought they would tip me appropriately is beyond me. Not only did they tip me okay (not horrible, but not appropriately), but the one guy again complained about me not doing separate checks. "If you really wanted to, you could have." No, not after I had already started your tab, and frankly, not with that attitude you have. After they left, I saw the mediocre tip, figured whatever....and then noticed the paper bag they had left. With the jewelery they had bought somewhere else in town in it. Bummer....I had no way to contact them, and they never came back.

    This is what happens when you are a cheap annoying anal bastard, folks. Ain't Karma a bitch?


    On a positive note, the rest of the night was pretty cool, I had a lot of nice people, and I made a good chunk of change. Not all customers are SC's, after all.
    Last edited by Jester; 10-16-2006, 08:15 PM.

    "The Customer Is Always Right...But The Bartender Decides Who Is
    Still A Customer."


  • #2
    Quoth Jester View Post
    Two stories from the other night.



    Separate checks on large parties are a pain to do. They are even more of a pain to do when they large parties don't tell us to make the checks separate until all or much of the stuff has been ordered. :
    This is why I refuse to work in a restraunt. I couldn't imagine how much of a nightmare it would be to deal with seperate checks on large orders. Thankfully the establishment you work at doesn't do that but, most of the places I been to do. It makes me feel bad for the waiter/waitress so I always try to tip well (as long as the service is good, that is).

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    • #3
      We were at a restaurant the other day and asked for seperate checks (before ordering of course). We were in a group of 7 (including children). I noticed on the bottom of the menu that there was 15% gratuity added on for groups of six or more. When we received the checks (around $30-35 each) though, there was no gratuity added on . . . However, since we did get great service, the waiter did get about $8 total tip ($4 from my husband and I, $4 from the other couple we were with).

      We didn't know separate checks could be a pain in the ass. I think they started to say they couldn't separate the checks, but did it anyway . . .
      This area is left blank for a reason.

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      • #4
        wow....waiters & waitress must really LOVE me (and I mean that literally).... when ever i go out I wont tip anything less than 15-20%.... the other day we went out for lunch and tipped $5 on a $20 tab.... most of our checks when we go out run about $25-$30 and most of the time I tip about $5 or more (even if my waiter/tress was sucky and slow, i still tip them because I know how much they rely on their tips (they might not get tipped as much but they still get something)

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        • #5
          I normally don't let friends ask for separate bills when we go out in a large group, after all I'm good at mental calculations and I have a lot of fun separating the bill in my head (and adding tax) after we're done for everyone.
          I pet animals, I rescue insects, I hug trees.

          "I picture the lead singer of Gwar screaming 'People of Japan, look at my balls! My swinging pendulous balls!!!'" -- Khyras

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          • #6
            Having worked restaurant and delivery...

            I always tip $5 for anything under $20 unless the service was either unacceptable or extraordinary. Then it gets adjusted.

            Over $20, I tend to go 20-25% as a standard.

            This works out well, as I've gotten 'it'll be an hour on that pizza' comments, only to have it show up piping hot and fresh in about 25 minutes...
            Character flaws aren't a philosophy -Scott Adams

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            • #7
              My husband and I never go out anywhere expensive for dinner because we're poor and cheap, LOL. I think the most we've ever spent anywhere is $50, and usually it's $20-$40. However, we always leave a $10 tip. We figure it's decent enough, especially on a $20 check, and working service jobs ourselves, we know how hard they have to work.

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              • #8
                Actually, separate checks are only really a pain if people ask for them AFTER they have ordered and the server has rung stuff in. Admittedly, if the server knows about this ahead of time, it is still a touch more difficult, but in most computer systems I have worked on, not that huge a deal. But after the fact? With a huge party? Not. Fun. At. All. Especially because generally, these people then all want to pay with either large bills or credit cards, which means it is going to take longer, and then they are always in a hurry.

                Suggestion #1: If you can, don't be that anal about the bill, and just figure out who owes what when you get it. That is what my friends and I always do, and we don't stress. I notice that the people who stress the most are the ones who are the most insistent on separate bills. Correlation?

                Suggestion #2: If the above is not feasible or palatable to you, please, let the server know up front that you are going to need separate bills, and who is with whom, as this will make your server's job easier, your dining experience smoother, and everyone happier.

                Suggestion #3: If you can't do either of the above and insist on separate bills, but feel that you can't be bothered to let the server know ahead of time, please, whatever you do....don't dine where I work!

                "The Customer Is Always Right...But The Bartender Decides Who Is
                Still A Customer."

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                • #9
                  I was with a friend at a resturant once, when our bill came in, we sat there trying to figure out the split.
                  we put the money down, i thought there was going to be a 5 dollar tip, it was a 25 dollar bill after all.
                  I told the waiter to keep the change.
                  Then i realized i just gave a 12 dollar tip because i miscounted.
                  I wonder if i made that waiter's day that day. hehe
                  http://www.vilecity.com/index.php?r=221271
                  Cyberpunk mayhem!

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                  • #10
                    I don't earn that much cash in any case, so I usually tip around £3. I'm always nice and polite, so I always hope that the waiters and waitresses appreciate it.
                    People who don't like cats were probably mice in an earlier life.
                    My DeviantArt.

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                    • #11
                      i usually tip according to the serivce. fortunately, i haven't had too horrible service. the local Pizza Hut i think has our house flagged as a good tipper though. i usually tip pretty well on delivery, so usually, i will get a pizza 20 minutes after i order, when i was told it would be later than that. the first time i had that, i know i made the delivery guy really happy

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                      • #12
                        Who got to keep the jewelry?
                        I'm bringing disdain back...with a vengeance.

                        Oh, and your tool box called...you got out again.

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                        • #13
                          I've never worked food service, but I have written a Point-of-Sale system and trained bunches of folks to use said system. I always told servers to get into the habit of putting items on their respective seats. Our system gives the server the option of printing all seats as one, all seperate, a sub-total on each check, and the ability to combine multiple seats on the fly. Even if all items are on the same seat it's not that hard to seperate but it's still a lot easier to seperate on the front end than on the back end.
                          Bow down before me for I am ROOT

                          Preserving precious bodily fluids sine 1952

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                          • #14
                            Quoth Lace Neil Singer View Post
                            I don't earn that much cash in any case, so I usually tip around £3. I'm always nice and polite, so I always hope that the waiters and waitresses appreciate it.
                            They appreciate it, believe me, and in the UK, where waiting staff have to be paid minimum wage, its not such a big deal (oh dear God, i said those words on a tipping thread). However, if you go to the US, do factor your tip into the cost of the meal, as servers over there are taxed on their tips, even if they don't get them . If you don't tip your waiter adequately in the US, it actually ends up coming out of their paycheck. I personally think it is absolutely disgusting and verging on the immoral that this state of affairs is allowed to continue, but then I don't have a vote in the US so I don't get a say in it. All I can do is tip heavily on my trips over there, and hope someone starts lobbying for servers to be included within the minimum wage.
                            A person who is nice to you, but not nice to the waiter is not a nice person
                            - Dave Barry

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                            • #15
                              Quoth Barefootgirl View Post
                              All I can do is tip heavily on my trips over there, and hope someone starts lobbying for servers to be included within the minimum wage.
                              This may surprise or even shock those of you who have not done much food service, but I don't know a SINGLE server or bartender that wants that to happen. And yes, I include myself in that. Why? Because we would make a lot less money.

                              Allow me to explain. If the system were adjusted so that servers made minimum wage rather than their current rate, there would be a good chance that the tipping system would go right out the window. And we don't want that.

                              Yes, we bitch and moan about people who run us around and tip us squat...but overall, those of us who are good at what we do (and yes, I include myself in that as well) make a lot more, even with that factored in, than we would if we were only making minimum wage.

                              Frankly, if servers were paid minimum wage and the tipping system went away, I would no longer do it. I do enjoy it, but part of the reason I enjoy it is that, overall, money is good.

                              If a server is ALWAYS making bad money, then either (a) that server needs to look at the place he is working and see if that has something to do with it, or (b) that server needs to look at themselves and see if they have something to do with it.

                              Any questions?

                              "The Customer Is Always Right...But The Bartender Decides Who Is
                              Still A Customer."

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