Mind reading part XXVII

[depechemodefan]

I hate the unhinged. The f*%^ed-up, mentally unhinged.

Guy comes up to me. Let's call him uhmg (unhinged mental guy)

Me: Can I help you?
uhmg: yes.
Me: *waiting expectantly*
Me: Can I help you?
uhmg: yes!
Me: how can I help you?
uhmg: I need to order a book.
Me: from home? (most people ask how to order stuff from home)
uhmg: no, here.
Me: ok, is it something from another branch? If it's something from this branch you won't be able to place a hold here.
uhmg: *in a tone of voice that indicates that I am a fucktard* No, from inter loan.
Me: (note, sometimes, I should just let things go. Unfortunately, what my pussy co-workers will do is say, "Oh, I'm so sorry I misunderstood you." Why make these losers feel superior to us?) Interlibrary loan? You didn't say that.
uhmg: Yes I did.
me: you just said it now.
uhmg: I said it!
me: Ok, here's a computer. You (here I am doing it for him, though) click on "catalog" then "ILL request". Do you have an account already? (I ask because sometimes they do; they set it up by phone already)
uhmg: Of Course not!
Me: ok, click here (I back from the computer and point to the screen) where it says "first time users".
uhmg: Don't talk down at me!
Me: Don't get angry at me.
uhmg: you are talking down on me!
me: If you need help, go to the lady up front (I walk away).
uhmg: They will hire anyone here.

Latter a woman came up to me needing help ordering by ILL. We go to another computer and she says "he was rude to you." She was nice, though funny thing was she had an account but forgot she had one and told me a lady set it up for her. So here she is setting up and account and a password and the site just won't give her a message like "you have an account" or "please see a librarian." It justs make what she types disappear when she presses "enter". Then she remembers she had set up an account already. And she forgot her password. So we call ILL and they give her her password, huzzah.

[I_Hate_SCs]

I hate when SCs give you information a morsel at a time. It reminds me of when I ask my stepfather for anything:

Me: Do you know where X is?
SF: It is on the floor.
Me: What floor?
SF: It is on the floor upstairs.
Me: Where upstairs?
SF: It is on the floor, upstairs, in the closet.
Me: Which closet is it in?
SF: It is on the floor, upstairs, in the bedroom closet.
Me: Which bedroom?
SF: It is on the floor, upstairs, in your bedroom closet.

There we go--all that just for him to say what could've been said immediately after I first asked the question. Unfortunately I have dealt with many SCs like this. I'll add this to the 'Canonical List of SCs' thread!

[Rapscallion]

uhmg: They will hire anyone here.

I notice he's not a colleague of yours, so...

Rapscallion