Worst thing returned at your store?

[Eric the Grey]

If I'm not mistaken, that is a waste of a good cheese cake.

I thought it was a pizza. Who knows now


Eric the Grey

[Ree]

If I'm not mistaken, that is a waste of a good cheese cake.

Oh yeah. Now I remember that story.

[ralerin]

Waste of a good cheesecake. =/

And poor guinea pig.

I have a couple that are mild compared to everything else and it just concerns stuff returned that we didn't even carry.

1. Two people came up to my co worker and I in near perfect syncronosity and plopped down expensive, $60 containers each of vitamins that we didn't sell in the store but are sold in the chain. My manager accepted it anyway.

2. The guy who came in twice in a row to return loads of little things to the tune of over $100 and had no receipt. First time my manager allowed it, second time he got refused. The guy stared at us before grabbing all his junk and pissing off.

3. The guy who tried to return products he bought at GNC at our store. My manager didn't allow that one. "What but you guys are GNC?"
"No we're not, you have to go back there!" repeat both lines x 5
Finally he heaves this sigh, grabs his stuff and walks off.

4. The milk that I had sold because I had forgotten the cooler was broken. *facepalm*

[technical.angel]

We had two of those back when they first came out and they were nothing short of a royal PITA.

Well, now I don't feel soo bad. My cats ARE elephants. (Maine coons). So I just figured they were too much for the boxes to handle.

Right now I'm using the boxes with a built in seive pan, so you lift up the seive pan, shake out the good litter and throw away the... uh... chunks.

[WageSlaveofDoom]

Ooh! New one!

Wasn't my job, but I have to share here.

I was at one of the big stores a few days ago, just barely before the xmas insanity and there was a woman walking around very insolent and loud, waving a broken shoe. The heel looked as if it doubled as a chew toy, and was flapping against the sole. the toe was smushed in and the (fake?) patent leather was shreded... it looked like it may have been a very lovely shoe in a former life, but short of pooping in it I couldn't imagine what could be done to destroy it further...
I asked a cashier what her deal was and why they let her roam the store like that. She told me the woman was mad because customer service wouldn't let her return the shoe.



The. Shoe. Not a pair, just the one. No receipt, of course. Why would she need a receipt? It's just one shoe!

I watched the EW babble about with security close behind and laughed with the cashier about how stupid people are.

As I was checking out, she was being led away in shiny silver. Apparently even with three security people trailing her she thought she could snatch a box of shoes from the shelf and get away with it...

[TonyDonuts]

Well, I've had people try to return lottery tickets before.

"But I LOST! You HAVE to take them back!"

Good times.

[Rapscallion]

Had a young 20ish guy(who I am fairly sure was a wee bit high), come up to the service desk when I used to work at Walmart wanting to return....a used condom, said that it didn't work and his girlfriend got pregnant.

Needless to say I refused it and shooed him out of the store, although the two older ladies in my line got a big chuckle out of it

http://www.customerssuck.com/strip/i...ate=2007-09-09

Rapscallion

[Primer]

Raps, I see you have not yet chimed in with your tale about the mooncup...

[LadyAndreca]

Worst things returned...hmm...I'm sure I had a few in 18 months at Target's return counter.

- A broken, used, blood sugar tester.
- An old TV in a small refrigerator box. Management cleared this one because the couple called ahead and sounded scared that no one would believe they'd bought it like that, and it was the same day as the purchase.
- slimy faucet-mounted water filter (in a brand new box)
- Not disgusting, just a hassle that took three attempts (on different days) to fix: a broken DVD player with a glitched receipt.

Not technically a return, but I still had to process it...
- grimy, well-worn, falling apart sneakers that had been switched for a brand new pair in the shoe department
- an entire cart full of expired, warm yogurt and busted packages of fruit cups (rotten smell and fruit flies and all) that someone from produce had shoved in the back rather than taking care of themselves

[edible_hat]

I've had attempts to return eaten food ("I want my money back because that pie was bad" "Where is it?" "Oh I was hungry so I ate it anyway...")

I had a co-worker who refused a return for a dented Coke can, the person doing the return was the original customer's mother. The reason was "he died in a car crash, so he can't drink it now". Bad to know some people care more about getting their money back than their own child's life.

[CrazedClerkthe2nd]

I think there are two morals to this thread:

1. People will return ANYTHING these days
2. Most return policies are far too lenient

[Belari]

Raps, I see you have not yet chimed in with your tale about the mooncup...

Please say it isn't so! A....used one?

[Nashida]

Not a gross one, but I posted in an older thread of mine about the lady who tried to return a pop-up gazebo because the canopy had ripped. Reason being she left it under a tree and there was a thunderstorm the next day with violent winds that sent tree branches through the canopy.

She tried to pass it off as a factory defect...

[Rapscallion]

Raps, I see you have not yet chimed in with your tale about the mooncup...

Ah, yes. http://www.customerssuck.com/board/s...1650#post21650

I'd managed to forget that.

Rapscallion

[DGoddessChardonnay]

Raps, I see you have not yet chimed in with your tale about the mooncup...

I almost forgot about that one. *snicker*

Thanks for the reminder