Seriously. Today made me an angry Irv.
We had a brief, but intense snowstorm today. Snow started falling shortly after I got up at 2:45 this morning and pretty much ended by the time I left work at 12:30, but in that time we got about 9 inches of Frosty's DNA.
To start, I just about wiped out again coming into work. The streets were pure ice.
Then, at work I discovered the truck crew didn't bring any freight to the floor, didn't take furniture and bulk off the trailer, didn't separate Christmas storage items as we asked them to (there was a shitload of it on the truck), and didn't leave us a note to tell us what got done or didn't get done that night. So I had to separate everything and bring it to the floor myself, and in so doing almost ended up being buried numerous times under merchandise falling off the pallets because the truck monkeys stacked the pallets as crappily as possible.
Secondly, remember these? The remote car starters that caused me so much consternation last weekend? They're pictured in our next two ads, but we don't have them in stock, aren't getting them in anytime soon, and have a huge-ass stack of rainchecks that will need to be taken care of first when the car starters finally do come back in.
I made a bet with my helper that somebody would be in shortly after the store opened looking for those car starters, in spite of the heavy snow and white-out weather conditions, and I wasn't let down. A few minutes after we opened, some guy came tromping down the aisle and asked me "Where are the cart starters in you ad here?"
Me: "Sorry, we don't have them in at the moment. Rainchecks are available at the service desk.
Customer: "Why do you advertise things and not have them in stock? This was going to be a Christmas gift to my wife and you ruined it!"
This is another Christmas I've ruined, you say? Go Irv, go Irv, it's your birthday, go Irv....
Next, Numbnuts version 2.0 (That's what I'm going to start calling our regular autopull guy, who started out as a good worker but is now one of our worst) came in to do the morning autopulls and as usual took forever doing them. While we were hard at work filling stuff, I saw Numbnuts 2.0 push his shopping cart with all of one item in it over to an endstand in toys, and then he stopped and started looking at stuff on the endstand, with his hands in his pockets.
Our supervisor told him to get back to work and make sure he's actually pulling items instead of just saying he is and not actually pulling them. He told her in a really snotty tone "I AM!"
Actually, no he wasn't. We have been suspecting he hasn't been pulling stuff for a while now. This was confirmed when he had over 30 SKUs in linens, enough to fill up an entire domestics bin, but he just took down a shopping cart with a couple sheet sets in it and a box of pillows. Management has been told about this.
And then our infected sphincter boil of an electronics specialist came in and we brought out his freight. Included was a flatbed with about 15 stereo systems on it. He returned the flatbed to the backroom without touching the stereos and told us they were backstock.
We took them back out to the floor and fit every single stereo system out there. They were on a special price just for today, and although it was slow this morning things began to pick up as the snow ended, so it's a good thing we got them to the floor.
Additionally, we found several big TVs in the backroom being held for rainchecks, which electronics specialist did not call; thus we were sitting on them and losing even more sales. Plus he's just dropping his security cases wherever he pleases and not taking them to storage where they belong. These have also been brought to management's attention.
Next, Numbnuts the First came in for his shift at 9:00, punched in, and spent the next 10 minutes shoving a bagel into his gaping maw while the store manager was trying to find him so he could shovel the sidewalks. Must be nice to scam extra breaks when you're not supposed to have them.
And finally, my car got stuck in the snow in the parking lot because the plow left a big ridge of it in front of my car, and again on the way home. It is a good thing I have the weekend off because I've been working five days straight, I need to finish my Christmas shopping and I need some time off already!
We had a brief, but intense snowstorm today. Snow started falling shortly after I got up at 2:45 this morning and pretty much ended by the time I left work at 12:30, but in that time we got about 9 inches of Frosty's DNA.
To start, I just about wiped out again coming into work. The streets were pure ice.
Then, at work I discovered the truck crew didn't bring any freight to the floor, didn't take furniture and bulk off the trailer, didn't separate Christmas storage items as we asked them to (there was a shitload of it on the truck), and didn't leave us a note to tell us what got done or didn't get done that night. So I had to separate everything and bring it to the floor myself, and in so doing almost ended up being buried numerous times under merchandise falling off the pallets because the truck monkeys stacked the pallets as crappily as possible.
Secondly, remember these? The remote car starters that caused me so much consternation last weekend? They're pictured in our next two ads, but we don't have them in stock, aren't getting them in anytime soon, and have a huge-ass stack of rainchecks that will need to be taken care of first when the car starters finally do come back in.
I made a bet with my helper that somebody would be in shortly after the store opened looking for those car starters, in spite of the heavy snow and white-out weather conditions, and I wasn't let down. A few minutes after we opened, some guy came tromping down the aisle and asked me "Where are the cart starters in you ad here?"
Me: "Sorry, we don't have them in at the moment. Rainchecks are available at the service desk.
Customer: "Why do you advertise things and not have them in stock? This was going to be a Christmas gift to my wife and you ruined it!"
This is another Christmas I've ruined, you say? Go Irv, go Irv, it's your birthday, go Irv....

Next, Numbnuts version 2.0 (That's what I'm going to start calling our regular autopull guy, who started out as a good worker but is now one of our worst) came in to do the morning autopulls and as usual took forever doing them. While we were hard at work filling stuff, I saw Numbnuts 2.0 push his shopping cart with all of one item in it over to an endstand in toys, and then he stopped and started looking at stuff on the endstand, with his hands in his pockets.
Our supervisor told him to get back to work and make sure he's actually pulling items instead of just saying he is and not actually pulling them. He told her in a really snotty tone "I AM!"
Actually, no he wasn't. We have been suspecting he hasn't been pulling stuff for a while now. This was confirmed when he had over 30 SKUs in linens, enough to fill up an entire domestics bin, but he just took down a shopping cart with a couple sheet sets in it and a box of pillows. Management has been told about this.
And then our infected sphincter boil of an electronics specialist came in and we brought out his freight. Included was a flatbed with about 15 stereo systems on it. He returned the flatbed to the backroom without touching the stereos and told us they were backstock.
We took them back out to the floor and fit every single stereo system out there. They were on a special price just for today, and although it was slow this morning things began to pick up as the snow ended, so it's a good thing we got them to the floor.
Additionally, we found several big TVs in the backroom being held for rainchecks, which electronics specialist did not call; thus we were sitting on them and losing even more sales. Plus he's just dropping his security cases wherever he pleases and not taking them to storage where they belong. These have also been brought to management's attention.
Next, Numbnuts the First came in for his shift at 9:00, punched in, and spent the next 10 minutes shoving a bagel into his gaping maw while the store manager was trying to find him so he could shovel the sidewalks. Must be nice to scam extra breaks when you're not supposed to have them.
And finally, my car got stuck in the snow in the parking lot because the plow left a big ridge of it in front of my car, and again on the way home. It is a good thing I have the weekend off because I've been working five days straight, I need to finish my Christmas shopping and I need some time off already!

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