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We had two lovely gems of shoplifting today...one amusing and one not-so-amusing.
Amusing:
Whenever something gets stolen from the store and the thief bolts, security is called with a particular code. So we're all working on the registers when this particular code is called. Me and my coworker notice our sup walking up to this lady and for a second we thought that SHE was the shoplifter. Nup. Turns out that she's the undercover security. Eventually they get him, I think....
Guess what he stole?
A CHICKEN WING!!!
As in he bought a wing from the deli and walked out of the store without paying for them. Me and several of my coworkers later are giggling stupidly over the whole incident...of all the things security has been called over, they are called over for a CHICKEN WING!
Not-so-amusing:
Woman rocks up with full trolley of purchases. Purchases are from earlier. Or so it would seem. She produces receipts. Receipts are from the wrong date. She was caught and escorted by our lovely people in blue and the grand total was $400 worth
Oh and I have this mildly annoying gem as well:
Ever since the info kiosk in the shopping centre was torn down and replaced with a bank booth (which is a PITA because a certain ass works there and causes me to hyperventilate and bolt...for the full story, please PM me) we get people using our parcel pickup as a trolley minding service. We OK it on two conditions:
1) They're using it to store their grocery shopping from our store.
2) They pick it up well before closing time. (we lock Parcel Pickup on the dot at closing time, so any calls after that are subsequently ignored)
One of my customers today chose to use the PARCEL PICKUP SERVICE instead, but rather than drive around, beep the bell and pick it up, she treated it like a trolley minding service...what was the point of me sticking stickers on them then? We are smart enough to tell the difference between certain trolleys (we also ask for receipts when we collect customers shopping) and I knew full well which one was yours! (on top of that, customers are NOT allowed to enter the Parcel Pickup area unless supervised by one of us...and they can be the world's greatest customer and NOT read the sign that says "NO ENTRANCE TO UNAUTHORISED PERSONS!"
Amusing:
Whenever something gets stolen from the store and the thief bolts, security is called with a particular code. So we're all working on the registers when this particular code is called. Me and my coworker notice our sup walking up to this lady and for a second we thought that SHE was the shoplifter. Nup. Turns out that she's the undercover security. Eventually they get him, I think....
Guess what he stole?
A CHICKEN WING!!!
As in he bought a wing from the deli and walked out of the store without paying for them. Me and several of my coworkers later are giggling stupidly over the whole incident...of all the things security has been called over, they are called over for a CHICKEN WING!
Not-so-amusing:
Woman rocks up with full trolley of purchases. Purchases are from earlier. Or so it would seem. She produces receipts. Receipts are from the wrong date. She was caught and escorted by our lovely people in blue and the grand total was $400 worth
Oh and I have this mildly annoying gem as well:
Ever since the info kiosk in the shopping centre was torn down and replaced with a bank booth (which is a PITA because a certain ass works there and causes me to hyperventilate and bolt...for the full story, please PM me) we get people using our parcel pickup as a trolley minding service. We OK it on two conditions:
1) They're using it to store their grocery shopping from our store.
2) They pick it up well before closing time. (we lock Parcel Pickup on the dot at closing time, so any calls after that are subsequently ignored)
One of my customers today chose to use the PARCEL PICKUP SERVICE instead, but rather than drive around, beep the bell and pick it up, she treated it like a trolley minding service...what was the point of me sticking stickers on them then? We are smart enough to tell the difference between certain trolleys (we also ask for receipts when we collect customers shopping) and I knew full well which one was yours! (on top of that, customers are NOT allowed to enter the Parcel Pickup area unless supervised by one of us...and they can be the world's greatest customer and NOT read the sign that says "NO ENTRANCE TO UNAUTHORISED PERSONS!"
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