The Rudest People I Have EVER met

[customersruinmylife]

And I am not joking. And I missed most of what happened! So, me and another manager were on, along with our boss. Now it takes a lot for our boss to step in, but he had to. There was no controlling these idiots.

Me: Me
M: Other manager
B: Boss
CW: Co-worker
SC: Who else?
SCW: SC's bitch of a wife.

So, M was handling the tables, while the rest of us were behind the bar. While she was doing the tables, the two SC's called her over to their table and said they hadn't enjoyed their meals and basically spouted off a list of everything that was wrong with it. M was very understanding and decided to give them a refund. M is also very kind, and threw in a couple of free desserts. Problem solved?

Nope.

They called her over again. This is what transpired.

SC: I just want you to know, YOU have ruined our evening.
M:
SCW: Yes, YOU...YOU ruined everything. We came in here for a nice meal, and YOU ruined it all. What kind of manager are you? You are useless. You have a lot of growing up to do if you want to get anywhere in this world.
SC: YOU should do yourself a favour and quit. YOU are quite obviously incapable of doing ANYTHING in your life.

M was completely shaken. She walked away without saying another word, tears in her eyes. Me and co-worker took her out the back where she told us what happened. We made her a cup of coffee and told her to take a break. We went back out front...

...they were stood at the bar. Wanting round 2.

SC: Where has SHE gone?
Me: She's on her break.
SCW: Get her out here! We want to talk to HER again!
Me: I'm sorry, but she doesn't want to talk to you. You can talk to me now.
SC: Who the fuck are you? WHO. THE. FUCK. ARE. YOU??
Me: I am a manager as well. DO. NOT. SWEAR. AT. ME.
SCW: We don't want to talk to YOU. Get HER out here. NOW.
SC: And get us some brandy. NOW.

I was clinging to the side of the bar as hard as I could. I feared if I let go, I was going to attack this guy. Co-worker was visably shaking with rage.

CW: YOU. ARE. NOT. WELCOME. HERE.
SCW: Who the fuck are you? Why are you talking to us? What kind of car do you drive? How big is your house? Huh? Don't talk to me.

CW went out the back to get the boss.

Boss came out and went to the SC's. Boss didn't really know what was going on, he only heard CW's rant that lasted a few seconds, so the only side he really heard was the SC's, which he knew to be bullshit right away.

B: So, you have had an apology, a full refund and free desserts. What else can I do for you?
SC: Brandy. On the house.
B: I can't do that.
SCW: WHY???
B: You have offended my bar staff, they don't want to serve you.
SCW: You're they're boss! Make them!
B: I will not.

SC and SCW started SCREAMING so bad it was impossible to make out what they were saying. Boss turned around and power-walked towards them, as if he was going to beat them up. SC and SCW RAN out the door, never to be seen again...

...or so I thought.

The next day, me and M went out for a drink.

M: Oh my fucking God, customersruinmylife, look who just walked in.

It was THEM.

Somehow they didn't see us, well, at least I think they didn't.

[candyshopgirl]

People like this make me sick.They are probadly so miserable in their personal life that they take it out on someone that they think can't fight back. I never worry though...
People like this ALWAYS get what they deserve. It might take years but they will get what they deserve.

[calulu]

I hate it when they get so rude you end up crying in frustration. Sounds to me like she was way nicer than they deserved!

[RootedPhoenix]

*eyetwitch* They had a full refund, free desserts, and an apology. From the looks of it, even if they had got the brandy, they still wouldn't have been happy.

*offers chocolate to you and your boss and CW* Good grief, what jerks. What utter jerks!

[HorrorFrogPrincess]

So, what? You have to drive a specific car and have a minimum square footage on your living quarters to gain the privilege of speaking to such magnanimous douchewaffles?

I'm certain my humble stuff doesn't qualify, thank God.

I wish upon them a heavy hangover from their free Brandy.

[blas]

I would have asked that twatgoblin "And how big is your dick? Ohhhh....nice. One whole inch. No wonder you drive what you drive, live where you live, and act how you act. And no wonder your wife is just as miserable as you are!"

[Danno]

You have to drive a specific car and have a minimum square footage on your living quarters to gain the privilege of speaking to such magnanimous douchewaffles?

My guess is that they're not nearly as rich as they were pretending to be. People who've amassed their own fortune don't ask such questions, and the trust fund baby types who haven't don't usually word it that way.

That, and the fact that they were smart enough to run kinda knocks them out of that second category. No, these sound like the actions of people who have very little control in their lives, and thus get off on squeezing what little they can from people paid to be nice to them.

Sorry for the amateur psychoanalysis, but between Catholic high school and various crappy jobs I've had too much exposure to both the snotty rich and the wannabe snotty rich. ...As well as a few of the perfectly-friendly self-made types. A pity that people don't try to emulate them instead of the Paris Hiltons of the world.

[Imogene]

You have to drive a specific car

My first instinct on reading that line in the OP was: "Oh gods, they're going to beat down the guy's car..."

[Iris Kojiro]

I would have asked that twatgoblin "And how big is your dick? Ohhhh....nice. One whole inch. No wonder you drive what you drive, live where you live, and act how you act. And no wonder your wife is just as miserable as you are!"

Beat me to the penis joke...

I have no words to say other than what has already been said previously. Those two need help with *something* in their personal lives.

There are some workers who subscribe to the "kill 'em with kindness" theory, and others who won't hesitate to knock a rude customer down a peg or two. Different patrons need different treatments if they're being rude. This case obviously needed the latter treatment.

[RetailWorkhorse]

......

*Picks up phone*

Hello, Police? I have a couple of people here that need to be removed from the premises. They're verbally violent and I fear that one of my waitstaff will be injured.

Yes. Yes, I will stay on the line. Please send help quickly, the woman looks like she's about to hit my boss.

No, sir, my boss would never hit a woman. The woman's husband tried to threaten one of my managers.

Yes, sir.

Yes, sir. Thank you. Have a good evening.

*Click.*

[PepperElf]

SC and SCW started SCREAMING so bad it was impossible to make out what they were saying. Boss turned around and power-walked towards them, as if he was going to beat them up. SC and SCW RAN out the door, never to be seen again...

personally i'm thinking... back when they started screaming and swearing... time for them to get their free shiny bracelets from the nice friendly officer.

i'm thinking they pulled the whole act to get free stuff, figuring if they can bully you into submission they can get whatever they want.

but it's soooo much harder to bully someone when you're face down in a table being handcuffed.

[DGoddessChardonnay]

I would have asked that twatgoblin "And how big is your dick? Ohhhh....nice. One whole inch. No wonder you drive what you drive, live where you live, and act how you act. And no wonder your wife is just as miserable as you are!"

You forgot to add:

No wonder your wife can't be satisfied unless it's something that requires batteries.

Sorry to the OP for having to deal with suck jerks.

*sending virtual bottle of wine*

I think this situation requires more than milk and cookies.

[crazylegs]

......

*Picks up phone*

Hello, Police? <snippage monster of DOOOOOOMMMMMM!>

*Click.*

I like how you think RW.

However if it crml works for the chain I think he does (he probably doesn't but hey) then they will probably be in a town centre. If so they might have a direct link with the police through a store radio link type system, we have similar in <My Town> where the radios are in the Police CCTV control room and carried by officers (in addition to the normal police radios) as well.

CRML, you do know you could have had them arrested.... Public Order Act.... An act that leaves another Alarmed, Distressed or Harrassed...

Jus' Sayin'....

[Wade]

I love how the SC's brought up the whole "house and car" thing. Like that makes a difference. If they kept up with that behavior, that little jail cell is going to make my crackerbox apartment and Ford Escort look like Beverly Hills.

[Blade_Raver]

B is awesome for putting the smackdown on their Rude EW attempt..

I would have been creative with their request for free brandy..

"Okay, we'll let you have free brandy... but you must take it in the form of an enema.. it must be the full bottle.. and you must sign this piece of paper first."

(The piece of paper is a written waiver of liability plus an agreement to give all their assets to the bar upon death.)