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Cry me a River. Please
Now, yesterday a water pipe broke, so we didn't have water from sometime before 4 to 7:30 last night. This means no bathroom (which people used anyway, ew!), no coffee, and eventually no soft drinks.
SC: Can we get the bottled drinks at a discount?
W: I'm sorry, ma'am, but we can't change the prices.
SC: *rant about how bottled drinks are more expensive*
I'm not sure what W did, and I don't particularly care. What made the woman sucky wasn't her complaint--it was valid. Her TONE, though. Total EW, acting like she was entitled to super-cheap Gatorade. Guess what, lady? No one else is getting soda either, and THEY haven't bitched about it. Hell, I complained more than any customers I got. Mainly because I was forced to buy a bottle of icky company water instead of getting the free, drinkable tap.
I mean, heck, there's a gas station right across the street. I'm sure no managers would get upset if you went and got a 2 liter there and brought it here. You'd be back before your pizza is ready, and it's probably cheaper than the soda here, anyway. Heck, we'll even give you the cups to drink it from!
Incidentally, I was wondering why we were still making food, since no hand washing is a total health hazard! Me, I kept dipping my hands in the buckets full of sanitizer.
Cheap Scammer
This one happened a few weeks ago.
Woman comes in and says she has an order to pick up. I check and there is no order at all. I ask if she knows who she talked to, but she doesn't. So I apologize and punch in what she claims to have ordered, and tell her the wait time. All is well for a while, then she starts asking about how long it's going to be. I tell her her pizzas are on the way out. Then she asks if she could get a free soda "for the inconvenience". I mentally raise one eyebrow (since I can only raise both in RL), but figure, what the hell? Maybe she did place an order that someone didn't put in the system (highly unlikely, as we were not busy that night), but it's not like she wanted her food for free (it was already paid for), so I get her her drink.
Drew the line at refilling it before she left, though. You weren't THAT inconvenienced, lady.
These Are the Worst
People that come in five minutes before we close. OMG, I HATE that! If W is the manager, he'll have us sell them tickets or food, but once it hits 11, we are closed. Except the outside. Those are the ones who really hate those people. It is freaking cold for Las Vegas, and these guys have to putter around outside to cater to these last minute dimrods, and be there up to half an hour later, depending on how many tickets the group purchased.
My Favorite Question
This one isn't sucky, but it IS funny.
A few times I'll have someone, usually part of a small group of young men, come up and ask "How do we get the wristbands?" So I tell them...
"Well, you ask me, 'May we purchase X number of wristbands?' including the number of wristbands you require, pay me 18 dollars per wristband, and then I give them to you." *big smile*
They always seem amazed at how simple it is. XD
Now, yesterday a water pipe broke, so we didn't have water from sometime before 4 to 7:30 last night. This means no bathroom (which people used anyway, ew!), no coffee, and eventually no soft drinks.
SC: Can we get the bottled drinks at a discount?
W: I'm sorry, ma'am, but we can't change the prices.
SC: *rant about how bottled drinks are more expensive*
I'm not sure what W did, and I don't particularly care. What made the woman sucky wasn't her complaint--it was valid. Her TONE, though. Total EW, acting like she was entitled to super-cheap Gatorade. Guess what, lady? No one else is getting soda either, and THEY haven't bitched about it. Hell, I complained more than any customers I got. Mainly because I was forced to buy a bottle of icky company water instead of getting the free, drinkable tap.
I mean, heck, there's a gas station right across the street. I'm sure no managers would get upset if you went and got a 2 liter there and brought it here. You'd be back before your pizza is ready, and it's probably cheaper than the soda here, anyway. Heck, we'll even give you the cups to drink it from!
Incidentally, I was wondering why we were still making food, since no hand washing is a total health hazard! Me, I kept dipping my hands in the buckets full of sanitizer.
Cheap Scammer
This one happened a few weeks ago.
Woman comes in and says she has an order to pick up. I check and there is no order at all. I ask if she knows who she talked to, but she doesn't. So I apologize and punch in what she claims to have ordered, and tell her the wait time. All is well for a while, then she starts asking about how long it's going to be. I tell her her pizzas are on the way out. Then she asks if she could get a free soda "for the inconvenience". I mentally raise one eyebrow (since I can only raise both in RL), but figure, what the hell? Maybe she did place an order that someone didn't put in the system (highly unlikely, as we were not busy that night), but it's not like she wanted her food for free (it was already paid for), so I get her her drink.
Drew the line at refilling it before she left, though. You weren't THAT inconvenienced, lady.
These Are the Worst
People that come in five minutes before we close. OMG, I HATE that! If W is the manager, he'll have us sell them tickets or food, but once it hits 11, we are closed. Except the outside. Those are the ones who really hate those people. It is freaking cold for Las Vegas, and these guys have to putter around outside to cater to these last minute dimrods, and be there up to half an hour later, depending on how many tickets the group purchased.
My Favorite Question
This one isn't sucky, but it IS funny.
A few times I'll have someone, usually part of a small group of young men, come up and ask "How do we get the wristbands?" So I tell them...
"Well, you ask me, 'May we purchase X number of wristbands?' including the number of wristbands you require, pay me 18 dollars per wristband, and then I give them to you." *big smile*
They always seem amazed at how simple it is. XD