Tweet
Mother of Christ!
Lets set the tone, shall we?
Its 12/29. It's my birthday, and a big one (the year shall remain unsaid-lol) I'm sick, and I have to work.
For added fun, when I say 'sick', I mean this cold or whatever the hell I've got has migrated to my throat and voicebox, and I can barely speak. It hurts when I do so, and I sound like a frog. Unfortunately, we are short staffed and I need the hours anyway.
Oh, and I work from home, so no, I'm not spreading my germs to anyone besides my cats.
Why, oh WHY can't people just cut me some slack?
The following is a compliation of just the calls I've taken since 9am.
There is no need to:
1. Scream your name, simply because you're too important to take me off speaker and I therefore had to ask you to repeat it. Additionally, there is no need to spell S-M-I-T-H as if I am a retarded child, simply because I'm ill.
2. Sigh loudly and dramatically because you cannot HEAR me through said speakerphone because of my voice (or lack thereof).
3. Get frustrated with me because I've informed you that you've mistakenly dialed the after hours service for their agency. Bonus points if you shout at me that you've already called them but had to hold for 30 seconds, because (like most places after christmas) they are on a skeleton staff. I get that you're much more important than everyone else in queue, but you're not worth losing my job over by taking a call that I shouldn't.
4. Ask if you can speak to someone who can talk. Listen, there's no one else here. Your company is closed. If, for whatever reason, you've decided that you simply HAVE to make your travel for February 9th when your travel agent is closed, then you'll have to deal with ME. Don't like it? Tough shit, call your agency back after the first of the year like everyone else.
Is it just me, or has anyone else noticed that people are even more mean spirited that usual lately? I don't know if its the economy, or the holidays or a combination of both, but I've been getting my ass chewed the past few months for simply saying my name and asking how I can help!!
Lets set the tone, shall we?
Its 12/29. It's my birthday, and a big one (the year shall remain unsaid-lol) I'm sick, and I have to work.
For added fun, when I say 'sick', I mean this cold or whatever the hell I've got has migrated to my throat and voicebox, and I can barely speak. It hurts when I do so, and I sound like a frog. Unfortunately, we are short staffed and I need the hours anyway.
Oh, and I work from home, so no, I'm not spreading my germs to anyone besides my cats.
Why, oh WHY can't people just cut me some slack?
The following is a compliation of just the calls I've taken since 9am.
There is no need to:
1. Scream your name, simply because you're too important to take me off speaker and I therefore had to ask you to repeat it. Additionally, there is no need to spell S-M-I-T-H as if I am a retarded child, simply because I'm ill.
2. Sigh loudly and dramatically because you cannot HEAR me through said speakerphone because of my voice (or lack thereof).
3. Get frustrated with me because I've informed you that you've mistakenly dialed the after hours service for their agency. Bonus points if you shout at me that you've already called them but had to hold for 30 seconds, because (like most places after christmas) they are on a skeleton staff. I get that you're much more important than everyone else in queue, but you're not worth losing my job over by taking a call that I shouldn't.
4. Ask if you can speak to someone who can talk. Listen, there's no one else here. Your company is closed. If, for whatever reason, you've decided that you simply HAVE to make your travel for February 9th when your travel agent is closed, then you'll have to deal with ME. Don't like it? Tough shit, call your agency back after the first of the year like everyone else.
Is it just me, or has anyone else noticed that people are even more mean spirited that usual lately? I don't know if its the economy, or the holidays or a combination of both, but I've been getting my ass chewed the past few months for simply saying my name and asking how I can help!!
And here's some tea....with a splash of scotch. Does wonders for the voice.
Comment