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  • #1

    Ignoring The Facts

    My store is currently under renovations and, as such, we no longer have a public washroom available. Most people are okay with this, but some of them just can't accept it.

    SC: Excuse me, can I get the key to the washroom please?
    Me: I'm sorry, but because of our renovations, we don't have a public washroom available.
    SC: *pause, stare* ... Well, where do YOU go, then?
    Me: We have a staff washroom, but it's in the back room, so I can't let you back there.
    SC: No, that's fine, I'll use that one.
    Me: Uhm... No... I'm sorry, but we can't let customers use the employee washroom.
    SC: Yes you can. Just take me back there, it's fine.
    Me: No, really, you can't. I'm sorry.
    SC: I can. I won't steal anything. I just need to go to the bathroom.
    Me: I can't let you do that.
    SC: Well, what else do you suggest I do? (Like I care where you piss?)
    Me: Well, there is a Burger King across the parking lot, you could use their washroom.
    SC: *more staring, and then the biggest sneer I've ever seen* But that's for common people. (I'm sorry, Queen Elizabeth! I didn't recognize you!)
    Me: I'm sorry, there's nothing more I can do.
    SC: *huffs and puffs* Well, fine then! This is the last time I shop here!

    ... I want that in writing.
    Tags: None
  • #2
    Quoth the_std View Post
    SC: *huffs and puffs* Well, fine then! This is the last time I shop here!
    oh silly SC, don't you know, in order to never shop somewhere agaim, you must SHOP there in rthe first place.

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    • #3
      Had some customer ask me in passing where our bathroom was. I, being busy with putting something out on the shelf, kinda went, "Uh, across the hall, behind the carousel." We have a bathroom in the back, but, we've been told to point customers to the mall one. Works for me, cause we regularly stash product in the bathroom.
      "I call murder on that!"

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      • #4
        Quoth the_std View Post
        SC: But that's for common people.
        I suppose she thinks of what your store has/had as a "royal throne"?
        "Ignorance is no excuse for a law."
        .................................................. ..................- Alfred E. Newman

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        • #5
          It's times like these I wish we could leave fake dog poo on the seat. Watch them run out and then yell at you for letting her/him using a dirty bathroom.
          Time! Time! Time is what turns kittens into cats.

          Don't teach me a lesson; all I learn is that you are an asshole.

          I wish porn had subtitles.

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          • #6
            Quoth the_std View Post
            SC: *more staring, and then the biggest sneer I've ever seen* But that's for common people.
            And the normally accessible public bathroom isn't?

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            • #7
              Quoth the_std View Post
              SC: *more staring, and then the biggest sneer I've ever seen* But that's for common people. (I'm sorry, Queen Elizabeth! I didn't recognize you!)
              I've never actually laughed out loud at a customer before but if she'd said that to me, I don't think I could've stopped it.

              I had people ask to use the employee bathroom all of the time and it simply was not allowed because there was not only backroom product on the way but inside the bathroom as well. Every time I had to refuse, I got treated like I was a baby beating puppy killer refusing a ten month pregnant Mother Teresa who'd just drank a gallon of coffee and ate a dozen bran muffins... and the time they took to scream that at me would've gotten them to the public mall restrooms.
              "You are the dumbest smart person I have ever met in my life!" Will Smith, 'I, Robot'.

              "You LOSE! Good day, sir!" Gene Wilder, 'Willy Wonka and the Chocolate Factory'.

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              • #8
                Quoth the_std View Post
                Me: Well, there is a Burger King across the parking lot, you could use their washroom.
                SC: *more staring, and then the biggest sneer I've ever seen* But that's for common people. (I'm sorry, Queen Elizabeth! I didn't recognize you!)
                I think I've encountered that customer's Australian relatives.

                I was working at a store across the road from a pub. Somebody dumped the contents of a diarrhetic hippopotamus' bowels on the floor. Just as my co-worker got in there to start cleaning up (she volunteered, even cleaning a public toilet is preferable to dealing with some SCs).

                SC: "Excuse me I need to use your bathroom."
                Me: "It's closed for cleaning, however..."
                SC: "How can it be closed for cleaning?"
                Me: "Somebody made a mess in there and my colleage is cleaning it up."
                SC: "That's OK I'll just use it."
                Me: "If you'd seen the mess you wouldn't say that."
                SC: "Never mind that..." (baarges to the back of the store where the public toilet is, barges in, comes straight out again) "I wish to register a complaint about the state of that bathroom!"
                Me: "Well I did warn you. Now you can wait 15 minutes or go across the road to the pub."
                SC: "A public house? Don't be ridiculous, they serve.... alcohol!"
                Me: "Well those are the only options."

                (SC leaves, then I repeat the exact same conversation with her husband. Then they went across the road to the pub.)

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