Tweet
Couple teens guys, prolly 15ish
SC1: teen1
SC2: teen2
First, just before I got to work a kid apparently
on a chair by the pool. We have to temp close the pool area.
SC1: Uh....are you guys gonna clean that up?
Me: Yes. I have to wait for my maintenance guy! (I was kinda cranky cuz honestly who asks that dumb of a question. No, we are gonna leave it there as decoration! dumbass)
SC1: Oh.
Our lobby computer has a LARGE sign infront of it that says, "MUST BE 18 YEARS OLD TO USE", course SCs don't read. God-forbid! It is right infront of the computer, a person literally rests their wrists/arms on it.
then these ass**** again:
SCs start heading towards the computer.
Me: You have to be at least 18 to use that computer.
SC1: What? You do?
Me: Yeah there is a big sign right infront of the computer.
SC1: Oh. Well, we were on there a second ago & you didn't say anything!!!!
Me: (stupid friggn disrespectul youth...) Well, I just got here at 10 & there is a sign that says it right there.
Me: (brain-mouth filter missing now cuz these kids have already proved what kinda pain in the butt they will be for the rest of the evening) I am sorry I have to read a sign for you!!!!
~pwned~
And 2
So a person claiming to be a limo driver calls.
LD: Limo Driver?
LD: I drive the limo that just dropped off the people that just went through your lobby.
Me: Okay...
LD: Yeah uh I don't know what your protocol is, but I thought I would warn you that the people I just dropped off and came through your lobby...well... they have a lot of drugs and a couple of them are on probabtion.
Me: Okay.... (Like I can do anything about that, call the cops then dumbass! I didn't see any drugs & they didn't seem too drunk so...you are now a witness to a crime idiot!)
LD: Well, I don't know what your protocol is....concerning this kind of thing...
Me: Do you have a name or anything for me to go on???
LD: Well, I do believe the person who rented the room's name is *****.
Me: *look up name in computer, I have one! I kinda had a weird feeling about this room as it was* Ah okay, well thank you...????
(We can't really do anything unless we have reason to...but now we know who to keep an eye on. Plus, how can I verifiy idenity since you are on the phone that you are actually a limo driver??? Could be some girl's vengeful ex or something.)
SC: some chick
(used desk phone to try to call someone)
SC: How do I get out of here?
Me: ????? (What the heck is she talking about, she had just left & came back through the front automatic doors. At first I thought maybe she needed a ride somewhere...but....) What?
SC: How do I get out?
Me: uh...the doors open.
SC: Ohhh (kinda embarassed & confused) I didn't know.
Me: Yeah they are automatic......
Girl from earlier was reheating food in the microwave, and she & her friend had been joking around about how drunk they were & I was telling them I had seen worse (which was true), and she said, "You're right, we aren't the worst." I laughed.
3
It gets "better"...
Same girl who forgot how automatic doors work ends up sticking around for an hour. She calls a cab, gives me a sob story about how she can't get ahold of the person she is trying to call and her sister left her all alone. She tries to let me let her make a long-distance call from the front desk, claims she is supsta be in a room with such & such (who is a guest by chance) but they won't answer their phone & I know I am not suposta give out room numbers...
People come through the door she appears to know, and I ask her as she is walking away what room she is going to (cuz she doesn't have a room) so I can call her when her taxi gets here & she says "My room." Idiot drunk! I canceled her cab for her.
It goes dramatically downhill from here. One of the guys that she appeared to know comes down to the desk with her swearing she is supsta be in the room with his buddy (the room she said she was supsta have). I eventually give her a key....BAD ERROR ON MY PART APPARENTLY. This guy was all leaning over the desk and saying, "Oh come on she is in this room, it's my buddy's room." So they are quite persistent...
Next thing I know, there is a rumble and a fight going on in this room. They manage to wake up a couple guests.
*This is where I should add, this is a block of rooms associated with the pub across the parkinglot from us. About 4 out of 5 times said group has stayed here we have had to call the cops. The owner of the pub keeps sucking up to our manager and owners to get these rooms. We as a hotel get NOTHING in return for putting up with this shit. It's crap. They only end up paying $32, our hotel's employees rate, for their rooms and have at least one cause $200 in damage.*
Guess what happens next? I have a note here saying call the pub owner (who is staying in hotel) if there are problems. He won't answer. So, I call our Front Desk Manager cuz our GM won't answer his flipping phone ever and tell her we have to call the cops.
I think it was the fastest I have ever seen the cops get here.
Guy who vouched this girl was supsta be in that room is in pool & acts like he did nothing wrong. Asshole. He apparently didn't know her. I am sooo livid. I hate this crap.
From what little we gathered, girl goes into room. Guy starts screaming at girl. There was another girl in the room (sister? cheating? no idea). The other two people flee the scene at some point and drunk girl from before is all that is left. Cops says they are bringing her home & I attempt to cover my butt I tell them the guy in the pool vouched she was in room. They don't seem to care, so I am guessing what I did wasn't a mistake (giving her key) but what drunk girl walked in on was the mistake.
But, as a reminder, 4 out of 5 times said group stays here....
I want to go home!
SC1: teen1
SC2: teen2
First, just before I got to work a kid apparently
on a chair by the pool. We have to temp close the pool area. SC1: Uh....are you guys gonna clean that up?
Me: Yes. I have to wait for my maintenance guy! (I was kinda cranky cuz honestly who asks that dumb of a question. No, we are gonna leave it there as decoration! dumbass)
SC1: Oh.
Our lobby computer has a LARGE sign infront of it that says, "MUST BE 18 YEARS OLD TO USE", course SCs don't read. God-forbid! It is right infront of the computer, a person literally rests their wrists/arms on it.
then these ass**** again:
SCs start heading towards the computer.
Me: You have to be at least 18 to use that computer.
SC1: What? You do?
Me: Yeah there is a big sign right infront of the computer.
SC1: Oh. Well, we were on there a second ago & you didn't say anything!!!!
Me: (stupid friggn disrespectul youth...) Well, I just got here at 10 & there is a sign that says it right there.
Me: (brain-mouth filter missing now cuz these kids have already proved what kinda pain in the butt they will be for the rest of the evening) I am sorry I have to read a sign for you!!!!
~pwned~
And 2
So a person claiming to be a limo driver calls.
LD: Limo Driver?
LD: I drive the limo that just dropped off the people that just went through your lobby.
Me: Okay...
LD: Yeah uh I don't know what your protocol is, but I thought I would warn you that the people I just dropped off and came through your lobby...well... they have a lot of drugs and a couple of them are on probabtion.
Me: Okay.... (Like I can do anything about that, call the cops then dumbass! I didn't see any drugs & they didn't seem too drunk so...you are now a witness to a crime idiot!)
LD: Well, I don't know what your protocol is....concerning this kind of thing...
Me: Do you have a name or anything for me to go on???
LD: Well, I do believe the person who rented the room's name is *****.
Me: *look up name in computer, I have one! I kinda had a weird feeling about this room as it was* Ah okay, well thank you...????
(We can't really do anything unless we have reason to...but now we know who to keep an eye on. Plus, how can I verifiy idenity since you are on the phone that you are actually a limo driver??? Could be some girl's vengeful ex or something.)
SC: some chick
(used desk phone to try to call someone)
SC: How do I get out of here?
Me: ????? (What the heck is she talking about, she had just left & came back through the front automatic doors. At first I thought maybe she needed a ride somewhere...but....) What?
SC: How do I get out?
Me: uh...the doors open.
SC: Ohhh (kinda embarassed & confused) I didn't know.
Me: Yeah they are automatic......
Girl from earlier was reheating food in the microwave, and she & her friend had been joking around about how drunk they were & I was telling them I had seen worse (which was true), and she said, "You're right, we aren't the worst." I laughed.
3
It gets "better"...
Same girl who forgot how automatic doors work ends up sticking around for an hour. She calls a cab, gives me a sob story about how she can't get ahold of the person she is trying to call and her sister left her all alone. She tries to let me let her make a long-distance call from the front desk, claims she is supsta be in a room with such & such (who is a guest by chance) but they won't answer their phone & I know I am not suposta give out room numbers...
People come through the door she appears to know, and I ask her as she is walking away what room she is going to (cuz she doesn't have a room) so I can call her when her taxi gets here & she says "My room." Idiot drunk! I canceled her cab for her.
It goes dramatically downhill from here. One of the guys that she appeared to know comes down to the desk with her swearing she is supsta be in the room with his buddy (the room she said she was supsta have). I eventually give her a key....BAD ERROR ON MY PART APPARENTLY. This guy was all leaning over the desk and saying, "Oh come on she is in this room, it's my buddy's room." So they are quite persistent...
Next thing I know, there is a rumble and a fight going on in this room. They manage to wake up a couple guests.
*This is where I should add, this is a block of rooms associated with the pub across the parkinglot from us. About 4 out of 5 times said group has stayed here we have had to call the cops. The owner of the pub keeps sucking up to our manager and owners to get these rooms. We as a hotel get NOTHING in return for putting up with this shit. It's crap. They only end up paying $32, our hotel's employees rate, for their rooms and have at least one cause $200 in damage.*
Guess what happens next? I have a note here saying call the pub owner (who is staying in hotel) if there are problems. He won't answer. So, I call our Front Desk Manager cuz our GM won't answer his flipping phone ever and tell her we have to call the cops.
I think it was the fastest I have ever seen the cops get here.
Guy who vouched this girl was supsta be in that room is in pool & acts like he did nothing wrong. Asshole. He apparently didn't know her. I am sooo livid. I hate this crap.
From what little we gathered, girl goes into room. Guy starts screaming at girl. There was another girl in the room (sister? cheating? no idea). The other two people flee the scene at some point and drunk girl from before is all that is left. Cops says they are bringing her home & I attempt to cover my butt I tell them the guy in the pool vouched she was in room. They don't seem to care, so I am guessing what I did wasn't a mistake (giving her key) but what drunk girl walked in on was the mistake.
But, as a reminder, 4 out of 5 times said group stays here....
I want to go home!
Comment