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Had this guy a few weeks ago. I went out to the garden center to give the girl out there her 15 minute break. She had a line maybe 4-5 people deep(because people who aren't even buying anything in the garden center still check out back there).
I had a guy come up to me as I was waiting for her to finish with her current customer to switch. He held out a gift card and said something like "When she gets a chance, I'm getting X amount of Y mulch." He wanted to load up his truck or whatever before paying for it.
I was just looking straight ahead because he was really close to me, and it would've been way too close for comfort if I turned to face him. I said "Oh...You'd have to wait in line to buy them.." And he stared at me for a second, then huffed and sighed, and went to the back of the line.
-And good thing too, because I couldn't even find the mulch he wanted in the book they have back there to scan, so he had to bring one in.
Also, the other day I had a line of people. Maybe 2-3 people. A guy comes up at the end of the line, and holds up some notebook and said "Can I pay for this in the garden center? I wanted to get some things from there as well."
I told him yes, he could go back there to pay for it, and went back to my scanning.
A few seconds later I looked up, and saw him walking out the front door with his unpaid for item
Umm...who goes out the front door with an unpaid item to go to the garden center? It's connected to the store! Sure, maybe for some reason that didn't click with him, but why not ask, or set it down? He did go back there, but it still startled me.
I had a guy come up to me as I was waiting for her to finish with her current customer to switch. He held out a gift card and said something like "When she gets a chance, I'm getting X amount of Y mulch." He wanted to load up his truck or whatever before paying for it.
I was just looking straight ahead because he was really close to me, and it would've been way too close for comfort if I turned to face him. I said "Oh...You'd have to wait in line to buy them.." And he stared at me for a second, then huffed and sighed, and went to the back of the line.
-And good thing too, because I couldn't even find the mulch he wanted in the book they have back there to scan, so he had to bring one in.
Also, the other day I had a line of people. Maybe 2-3 people. A guy comes up at the end of the line, and holds up some notebook and said "Can I pay for this in the garden center? I wanted to get some things from there as well."
I told him yes, he could go back there to pay for it, and went back to my scanning.
A few seconds later I looked up, and saw him walking out the front door with his unpaid for item
Umm...who goes out the front door with an unpaid item to go to the garden center? It's connected to the store! Sure, maybe for some reason that didn't click with him, but why not ask, or set it down? He did go back there, but it still startled me.
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