So I think I have great people skills and awesome customer service. I always go the extra mile when it comes to customers, and they like me alot. Many customers tell me how friendly I am and how much they like me. And it makes me happy to see that the customers are pleased
It all changed last Friday...
My coworker/friend told me that two, not one, but TWO customers called in and complained about me on the same day.
This is strange because, like I said, I'm an angel to the customers!
Apparently, I was RUDE and CRABBY to the customer. A woman called in and vented to my coworker about how I was unfriendly and I was rude. She then started asking how long I've worked there and all this stuff about me.
Someone else called in and pretty much said the same thing and said that I was disrespectful.
This totally CRUSHES me because I'm a really kind-hearted person, and I try everything to make people happy. But when someone tells me I'm rude and crabby, it's like shooting Bambi. Why would you want to SHOOT a nice, innocent deer? Seriously that's what it felt like to me
It all changed last Friday...
My coworker/friend told me that two, not one, but TWO customers called in and complained about me on the same day.
This is strange because, like I said, I'm an angel to the customers!
Apparently, I was RUDE and CRABBY to the customer. A woman called in and vented to my coworker about how I was unfriendly and I was rude. She then started asking how long I've worked there and all this stuff about me.
Someone else called in and pretty much said the same thing and said that I was disrespectful.
This totally CRUSHES me because I'm a really kind-hearted person, and I try everything to make people happy. But when someone tells me I'm rude and crabby, it's like shooting Bambi. Why would you want to SHOOT a nice, innocent deer? Seriously that's what it felt like to me
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