smirking rude obnoxious customer

[Ravendjinn]

ok im a register operator at kfc
man with 2 kids comes in.
orders his long list of meals.
I do what im supposed to do and repeat the order back to him, had to do it 3 times cos the first time one of the kids was squealing, i repeated it the next 2 times, as he had been mumbling counting his money he perks up
sc 'SHUT UP! you made me lose count'
me
he hurls the frightning pile of silver to me.
i start to count the money and it begins
sc - hey, hey excuse me'
me - yes?
sc - oh i was just talking so you know how it feels when your counting'
(i had been counting for 3 mins)
me...... oh i lost count i will have to start alllllll over again opps.
eventually i hand out the meal minus the FRESH chips with the requested NO SALT ignored and replaced with EXTRA SALT, and i gave him a pepsi max even though there is a range.
sc - oh dont LIKE pepsi!!!!!!!
me - sorry thats all me have left in the 1.25 litres.
sc - ummmmm no sorry????
me - nope, NEXT PLEASE!!!!!!!!
sc - YELL YELL YELL YELL BARK BARK BARK
me (to the new customer) hi, ould you like to come over to the other register i cant hear over here.

[Ree]

eventually i hand out the meal minus the FRESH chips with the requested NO SALT ignored and replaced with EXTRA SALT, and i gave him a pepsi max even though there is a range.

I realize the choice of food wasn't healthy to begin with, but there are sometimes reasons why people ask for no salt, so putting extra salt on could have got your place into trouble if he wanted to be a dick...and it sounds like he was.

Just saying...

[BaristaTrav]

I realize the choice of food wasn't healthy to begin with, but there are sometimes reasons why people ask for no salt, so putting extra salt on could have got your place into trouble if he wanted to be a dick...and it sounds like he was.

Just saying...

Yea.. but this guy sounds like he'll give himself a coronary anyway. Can't say I have much symapthy for the douchewad.

[tollbaby]

So you're saying it's okay to mess with someone's food, possibly causing them major health problems, just because they're an ass?

[saranykm]

i would second that, as a person who cannot consume a lot of salt, i would be totally pissed especially if i asked for NO salt. for somebody being a douche messing with their food isnt a good idea, especially when it could come back to bite you in the ass..... and besides, you will have to make it over again, thus resulting in twice the work.

[RecoveringKinkoid]

Not saying the OP was right or wrong, I'm just making the observation that there's so much sodium in a soft drink that the small little poot of extra salt on the fries is not going to be much of a deal breaker to that tool's blood pressure.

If he's THAT sensitive to sodium, he probably ought to choose a different place to eat.

A lot of people do that for no other reason than to get just-made fries. No salt fries have to be special made.

If that guy dropped dead on the sidewalk, it wasn't becuase he ate the salted fries.

[malmalthekiller]

If he's THAT sensitive to sodium, he probably ought to choose a different place to eat.

This.

Obviously the person is skirting the line with what's appropriate, but they didn't spit in the food, or give them something rotten. But if a person is at a FAST FOOD place and complaining about sodium, I think they're a complete moron.

With the way he was acting towards the poster, I'm not sure how I would've reacted myself.

[Lace Neil Singer]

When I used to work at the pizza place, if a customer was acting like an arse, we'd give them minimum cheese. Basically, we were supposed to really measure out cheese, but we never bothered to do that unless we had an SC. Then we would, and give them minimum cheese. No-one could complain, cuz it was policy. XD For the nice people, we did little things like delivering to them first, giving them extra toppings and making the pizza a certain way. However, SCs got the bare minimum of service; and to me, that's a much better way of showing them they suck.

[AirHostess]

Personally I think that nasty customers deserve what they get but hey.

[Lace Neil Singer]

Personally I think that nasty customers deserve what they get but hey.

Problem is, nasty customers can, and will, complain if you give them the wrong food. I just don't think that some dickhead of a customer is worth getting told off for. >_>

[AirHostess]

Problem is, nasty customers can, and will, complain if you give them the wrong food. I just don't think that some dickhead of a customer is worth getting told off for. >_>

I have on occasion been known to get my own back on nasty passengers. I don't mess with food as that could be a legal issue and not worth going to prison over and nothing that would cause injury or loss of life (I'm not saying we should kill customers lol)

But we have our ways and means, none of which I will disclose here

(After working with airline passengers I have very little patience or love of people left)

[Lace Neil Singer]

You push them out the door? Hope you at least give them a parachute!


I'm sure that's the fantasy of every steward/ess on an aeroplane. XD

[Sliceanddice]

Problem is, nasty customers can, and will, complain if you give them the wrong food. I just don't think that some dickhead of a customer is worth getting told off for. >_>

true but remember she wasnt able to confirm his order because he screamed at her so she can almost honestly say she didnt know he wanted X and when she tried to confimr he screamed at her and threw money.

[PepperElf]

If he's THAT sensitive to sodium, he probably ought to choose a different place to eat.

you know i was JUST thinking that... there IS no low sodium in fast food

now i've had people make mistakes in my food... like when i ordered something from wendy's and the guy forgot to give me my chile ... but according to the receipt he also didn't charge me for it and looked busy so i let it be.


and if we were running around screaming as kids... mom woudn't have taken it out on the fast food person, she'd have taken us right home

[fireheart]

I have my own little gauge for service with customers.

SC's/close to SC's: bare minimum, "Hello", scan, scan, scan, "That's <total>, Seeya". UNless they've requested it prior, I don't help load up their shopping either. (ditto for needing someone to help carry groceries)
Nice customers: "Hi, how are you today?" "That's total, have a lovely day", may help load their shopping up if they haven't packed a few bags.

Regardless of the status though, I do check the eggs for broken ones.