Bank call center.
SC: Hi, I'm at your online chat and I want to know if they can block lost checkcards or if I have to call you.
Me: Have you asked them?
SC: They're typing back. They're saying my card is blocked, so I guess they can.
Me: Any other questions?
SC: No.....
Me: Thank you for calling.
SC: I went to the ATM and this dude had me overdraw my account to give him cash and then he didn't do what he told me he would.
Me: Was he holding a gun to you or did you withdraw the money willingly?
SC: I withdrew it willingly.
Me: Then it's a civil matter and you have to sue him.
SC: I want you to give me a picture of his license plate from your security cameras so that I can track him down.
Me: We're not a law enforcement agency, we're a bank. You'd have to contact the police.
SC: So I'm going to contact the police so that they can call you with the request I have?
Me: Yes.
SC: Why?
Me: Because we're not a law enforcement agency.
SC: That's stupid.
SC: So someone called me and they said they were from the bank and that I won a prize.
Me: Did they ask for anything?
SC: Yes, my checkcard number.
Me: Did you give it to them?
SC: Yes.
I verify him.
Me: They charged your account $400.
SC: Hi, I'm at your online chat and I want to know if they can block lost checkcards or if I have to call you.
Me: Have you asked them?
SC: They're typing back. They're saying my card is blocked, so I guess they can.
Me: Any other questions?
SC: No.....
Me: Thank you for calling.
SC: I went to the ATM and this dude had me overdraw my account to give him cash and then he didn't do what he told me he would.
Me: Was he holding a gun to you or did you withdraw the money willingly?
SC: I withdrew it willingly.
Me: Then it's a civil matter and you have to sue him.
SC: I want you to give me a picture of his license plate from your security cameras so that I can track him down.
Me: We're not a law enforcement agency, we're a bank. You'd have to contact the police.
SC: So I'm going to contact the police so that they can call you with the request I have?
Me: Yes.
SC: Why?
Me: Because we're not a law enforcement agency.
SC: That's stupid.
SC: So someone called me and they said they were from the bank and that I won a prize.
Me: Did they ask for anything?
SC: Yes, my checkcard number.
Me: Did you give it to them?
SC: Yes.
I verify him.
Me: They charged your account $400.
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