JSC: Japanese SC.
Me:
JI: Japanese Interpreter
Me: Welcome Schpiel
JSC: I need Japanese interpreter
<<Since we have so many prank calls we need to try to get an account number to verify they truly have a bank related question before we help them... it's ok if they don't have an account, but they have to be calling about something serious... the interpreter line costs money)>>
Me: Sure I can get an interpreter. Do you have an account?
JSC: Yes.
Me: What's the account number?
JSC: Japanese interpreter.
Me: What's the account number? Do you have an account?
JSC: No.
Me: You don't have an account?
JSC: Yes.
Me: Gives up. Gets interpreter on the line.
JI: <Japanese Welcome>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: He wants to know whether he can wear a $100 bill as a necklace.
Me: I'm sorry?
JI: He wants to know whether he can wear a $100 bill as a necklace.
JSC: Yes yes.
Me: I am sorry but I would need to hear more details about what it is exactly that he wants to do.
JI: He bought a necklace made out of a $100 bill and he wants to know if it's ok to wear it.
Me: I'm sorry but that's not a bank question. Does he have an account?
JI: <<Asks him>> No.
Me: That's not a question I can answer for him. I can only answer bank questions.
JI: He called the police and they told him to call you.
<<repeats 10 times or so I can't help him, he gives up and hangs up>>
Me:

JI: Japanese Interpreter
Me: Welcome Schpiel
JSC: I need Japanese interpreter
<<Since we have so many prank calls we need to try to get an account number to verify they truly have a bank related question before we help them... it's ok if they don't have an account, but they have to be calling about something serious... the interpreter line costs money)>>
Me: Sure I can get an interpreter. Do you have an account?
JSC: Yes.
Me: What's the account number?
JSC: Japanese interpreter.
Me: What's the account number? Do you have an account?
JSC: No.
Me: You don't have an account?
JSC: Yes.
Me: Gives up. Gets interpreter on the line.
JI: <Japanese Welcome>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: <Yes>
JSC: <Lots of words in Japanese>
JI: He wants to know whether he can wear a $100 bill as a necklace.
Me: I'm sorry?
JI: He wants to know whether he can wear a $100 bill as a necklace.
JSC: Yes yes.
Me: I am sorry but I would need to hear more details about what it is exactly that he wants to do.
JI: He bought a necklace made out of a $100 bill and he wants to know if it's ok to wear it.
Me: I'm sorry but that's not a bank question. Does he have an account?
JI: <<Asks him>> No.
Me: That's not a question I can answer for him. I can only answer bank questions.
JI: He called the police and they told him to call you.
<<repeats 10 times or so I can't help him, he gives up and hangs up>>
Comment